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Toyota Customer Remote Service Representative Jobs in Virginia

Maximus

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote McAllen, TX) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

MCI Military Recruitment

$14/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.

Maximus

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote Lawrence KS) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

Maximus

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote McAllen, TX) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

Maximus

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote Lawrence KS) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

Adecco

Customer Service Representative

Newport News, VA · On-site +1

$21/hr

Hybrid schedule Monday and Friday remote; Tuesday through Thursday onsite, 9:00 AM to 6:00 PM EST ... For instant consideration for this Customer Service Representative position with Adecco in Newport ...

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All JobsToyota Customer Service Representative JobsToyota Customer Remote Service Representative JobsToyota Customer Remote Service Representative Jobs in Virginia

Toyota Customer Remote Service Representative information

What is a Toyota Customer Remote Service Representative?

Toyota Customer Remote Service Representatives are professionals who assist Toyota customers with inquiries, troubleshooting, and support services remotely, often via phone, email, or chat. They handle requests related to vehicle features, maintenance scheduling, warranty information, and resolving customer concerns. These representatives play a key role in ensuring customer satisfaction by providing prompt, accurate, and friendly service. They are trained to use Toyota's customer management systems and are knowledgeable about Toyota vehicles and services.

What are the key skills and qualifications needed to thrive as a Toyota Customer Remote Service Representative?

To thrive as a Toyota Customer Remote Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and Toyota-specific service platforms is commonly required. Excellent communication, active listening, and patience are standout soft skills that help in understanding and addressing customer concerns. These skills are crucial for delivering high-quality support, ensuring customer satisfaction, and maintaining Toyota’s reputation for service excellence.

How does a Toyota Customer Remote Service Representative typically collaborate with other departments to resolve customer issues?

As a Toyota Customer Remote Service Representative, you will regularly coordinate with various departments such as technical support, parts and service teams, and dealership staff to resolve customer concerns efficiently. Collaboration often involves gathering information from the customer, escalating technical or complex issues, and ensuring clear communication between all parties to achieve a satisfactory resolution. Effective teamwork and prompt follow-up are essential, as you act as the bridge between customers and internal teams to maintain high levels of customer satisfaction.

What is the difference between Toyota Customer Remote Service Representative vs Toyota Service Advisor?

AspectToyota Customer Remote Service RepresentativeToyota Service Advisor
CredentialsCustomer service experience, basic technical knowledgeCustomer service, automotive service certifications often preferred
Work EnvironmentRemote, call center or online supportDealership, service department
Industry UsageAutomotive customer support rolesAutomotive service and repair sales
Search & Comparison IntentCustomer support, remote automotive service jobsAutomotive service sales, dealership roles

The Toyota Customer Remote Service Representative primarily handles customer inquiries remotely, focusing on support and information. In contrast, a Toyota Service Advisor works directly in dealerships, advising customers on vehicle repairs and services. Both roles require customer service skills, but the remote role emphasizes communication via phone or online, while the Service Advisor involves face-to-face interactions at the dealership.

What are popular job titles related to Toyota Customer Remote Service Representative jobs in Virginia?

For Toyota Customer Remote Service Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Toyota Customer Remote Service Representative jobs in Virginia look for?

The top searched job categories for Toyota Customer Remote Service Representative jobs in Virginia are:

What cities in Virginia are hiring for Toyota Customer Remote Service Representative jobs?

Cities in Virginia with the most Toyota Customer Remote Service Representative job openings:

Toyota Customer Remote Service Representative jobs near you
Infographic showing various Toyota Customer Remote Service Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Remote Customer Service Representative

MCI Military Recruitment

Hampton, VA • Remote

$14/hr

Full-time

Re-posted 4 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling 

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers