Be Seen First
Sterling Heights, MI · On-site
$16/hr
Respond to customer emails and written inquiries in a timely manner. * Research and resolve customer questions related to mortgage payments, escrow accounts, loan servicing, account status, and ...
Quick apply
Be Seen First
Sterling Heights, MI · On-site
$16/hr
Respond to customer emails and written inquiries in a timely manner. * Research and resolve customer questions related to mortgage payments, escrow accounts, loan servicing, account status, and ...
Be Seen First
Sterling Heights, MI · On-site
$16/hr
Respond to customer emails and written inquiries in a timely manner. * Research and resolve customer questions related to mortgage payments, escrow accounts, loan servicing, account status, and ...
Quick apply
Be Seen First
Sterling Heights, MI · On-site
$16/hr
Respond to customer emails and written inquiries in a timely manner. * Research and resolve customer questions related to mortgage payments, escrow accounts, loan servicing, account status, and ...
Madison Heights, MI · On-site
$14.75 - $20/hr
Receive, review, and process customer orders and requests received by phone, email, customer portal ... Follow established customer service policies, standard work, documentation requirements, and ...
Quick apply
Madison Heights, MI · On-site
$14.75 - $20/hr
Receive, review, and process customer orders and requests received by phone, email, customer portal ... Follow established customer service policies, standard work, documentation requirements, and ...
Madison Heights, MI · On-site
$14.75 - $20/hr
Follow established customer service policies, standard work, documentation requirements, and ... Microsoft Office and email proficiency required. Salesforce, customer portals, reporting tools, or ...
Madison Heights, MI · On-site
$14.75 - $20/hr
Follow established customer service policies, standard work, documentation requirements, and ... Microsoft Office and email proficiency required. Salesforce, customer portals, reporting tools, or ...
Madison Heights, MI · On-site
$14.75 - $20/hr
... or service risks to management with clear facts, impact, and recommended next steps. • Support ... Microsoft Office and email proficiency required. Salesforce, customer portals, reporting tools, or ...
Madison Heights, MI · On-site
$14.75 - $20/hr
... or service risks to management with clear facts, impact, and recommended next steps. • Support ... Microsoft Office and email proficiency required. Salesforce, customer portals, reporting tools, or ...
Lake Orion, MI · On-site
$18 - $23/hr
Flexible schedule Customer Service & Scheduling Coordinator Organized. Confident. Personable ... Answer incoming customer calls, emails, texts, and inquiries professionally and promptly. * Gather ...
Quick apply
Lake Orion, MI · On-site
$18 - $23/hr
Flexible schedule Customer Service & Scheduling Coordinator Organized. Confident. Personable ... Answer incoming customer calls, emails, texts, and inquiries professionally and promptly. * Gather ...
Lake Orion, MI · On-site
$18 - $23/hr
Flexible schedule Customer Service & Scheduling Coordinator Organized. Confident. Personable ... Answer incoming customer calls, emails, texts, and inquiries professionally and promptly. * Gather ...
Lake Orion, MI · On-site
$18 - $23/hr
Flexible schedule Customer Service & Scheduling Coordinator Organized. Confident. Personable ... Answer incoming customer calls, emails, texts, and inquiries professionally and promptly. * Gather ...
Warren, MI · On-site
$15 - $20.50/hr
Proficient with software programs relating to the customer service position, including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs. * Demonstrate strong verbal and written ...
Warren, MI · On-site
$15 - $20.50/hr
Proficient with software programs relating to the customer service position, including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs. * Demonstrate strong verbal and written ...
$17 - $19/hr
Responding to customer inquiries via telephone and email * Processing customer orders and managing ... As a Customer Service Representative, you will be utilizing your excellent verbal and written ...
Quick apply
$17 - $19/hr
Responding to customer inquiries via telephone and email * Processing customer orders and managing ... As a Customer Service Representative, you will be utilizing your excellent verbal and written ...
Warren, MI · On-site
$15 - $20.50/hr
Proficient with software programs relating to the customer service position, including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs. * Demonstrate strong verbal and written ...
Warren, MI · On-site
$15 - $20.50/hr
Proficient with software programs relating to the customer service position, including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs. * Demonstrate strong verbal and written ...
Warren, MI · Remote
$19 - $19.50/hr
Approximately 20% chat, email, and case documentation Required Qualifications * 1-2+ years of customer service or call center experience * Experience managing a high volume of customer interactions
Warren, MI · Remote
$19 - $19.50/hr
Approximately 20% chat, email, and case documentation Required Qualifications * 1-2+ years of customer service or call center experience * Experience managing a high volume of customer interactions
Livonia, MI · On-site
$15 - $20.25/hr
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some ...
Livonia, MI · On-site
$15 - $20.25/hr
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some ...
Livonia, MI · On-site
$15 - $20.25/hr
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some ...
Livonia, MI · On-site
$15 - $20.25/hr
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some ...
Be Seen First
Novi, MI · On-site
$22 - $26/hr
Customer Service Specialist World Stone Group is a leading manufacturer and installer of premium ... Manage incoming calls, emails, and customer inquiries, providing accurate information and timely ...
Quick apply
Be Seen First
Novi, MI · On-site
$22 - $26/hr
Customer Service Specialist World Stone Group is a leading manufacturer and installer of premium ... Manage incoming calls, emails, and customer inquiries, providing accurate information and timely ...
Warren, MI · Remote
$19 - $19.50/hr
Serve as a product expert for electric vehicles and related services * Assist customers via phone, chat, and email with questions regarding vehicle features, ordering, reservations, charging ...
Warren, MI · Remote
$19 - $19.50/hr
Serve as a product expert for electric vehicles and related services * Assist customers via phone, chat, and email with questions regarding vehicle features, ordering, reservations, charging ...
Sterling Heights, MI · On-site
$40K - $100K/yr
Answer customer questions via phone, email, and in-person * Assist clients with new quotes, updating policies, payments, and other services * Schedule appointments and maintain calendar * Maintain ...
Quick apply
Sterling Heights, MI · On-site
$40K - $100K/yr
Answer customer questions via phone, email, and in-person * Assist clients with new quotes, updating policies, payments, and other services * Schedule appointments and maintain calendar * Maintain ...
Sterling Heights, MI · On-site
$40K - $100K/yr
Answer customer questions via phone, email, and in-person * Assist clients with new quotes, updating policies, payments, and other services * Schedule appointments and maintain calendar * Maintain ...
Quick apply
Sterling Heights, MI · On-site
$40K - $100K/yr
Answer customer questions via phone, email, and in-person * Assist clients with new quotes, updating policies, payments, and other services * Schedule appointments and maintain calendar * Maintain ...
Troy, MI · On-site
$20/hr
Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax. * Relays all customers concerns and requests related to products, services, and equipment to the ...
Quick apply
Troy, MI · On-site
$20/hr
Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax. * Relays all customers concerns and requests related to products, services, and equipment to the ...
$15.50 - $21/hr
Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining ...
$15.50 - $21/hr
Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining ...
Romulus, MI · On-site
$15.50 - $21/hr
Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining ...
Quick apply
Romulus, MI · On-site
$15.50 - $21/hr
Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining ...
$9.26 - $10.71
2% of jobs
$10.71 - $12.17
4% of jobs
$12.17 - $13.63
11% of jobs
$14.44 is the 25th percentile. Wages below this are outliers.
$13.63 - $15.09
15% of jobs
The median wage is $16.43 / hr.
$15.09 - $16.54
20% of jobs
$16.54 - $18
15% of jobs
$19 is the 75th percentile. Wages above this are outliers.
$18 - $19.46
13% of jobs
$19.46 - $20.91
7% of jobs
$20.91 - $22.37
6% of jobs
$22.37 - $23.83
4% of jobs
$23.83 - $25.29
3% of jobs
$9
$17
$25
An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.
In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.
To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.
The most popular types of Email Customer Service jobs in Warren, MI are:
For Email Customer Service jobs in Warren, MI, the most frequently searched job titles are:
The top searched job categories for Email Customer Service jobs in Warren, MI are:
Cities near Warren, MI with the most Email Customer Service job openings:
$16/hr
Full-time
Medical, Dental, Vision, Retirement
Posted 5 days ago
Position Summary
We are seeking a customer-focused Customer Care Servicing Specialist to join our Mortgage Servicing team. In this role, you will serve as a primary point of contact for homeowners and servicing partners, providing exceptional customer service while assisting with mortgage servicing inquiries, account maintenance, and issue resolution.
The ideal candidate enjoys helping others, communicates effectively, and thrives in a fast-paced environment. Previous experience in mortgage servicing, customer service, call center operations, financial services, or banking is highly valued.
Responsibilities
Required Qualifications
Preferred Qualifications
Benefits
We offer a comprehensive benefits package to support your health, financial well-being, and professional growth, including:
Why Join Our Team?
We're committed to delivering outstanding service to homeowners while creating a collaborative and supportive work environment for our employees. If you're passionate about helping customers, enjoy solving problems, and want to build a career in the mortgage servicing industry, we'd love to hear from you.
Equal Opportunity Employer
We are an Equal Opportunity Employer committed to fostering an inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.
Disclaimer
The duties and responsibilities described above are intended to describe the general nature of the work performed and are not intended to be an exhaustive list of responsibilities or qualifications. Responsibilities may change based on business needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Employment is at will unless otherwise governed by applicable law.
Search Keywords
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