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Email Customer Service Jobs (NOW HIRING)

Robbins Brothers

Customer Service Specialist

Pasadena, CA · On-site

$18.50 - $24.50/hr

Sell products and services to customers over the phone, chat, and email, providing guidance and ... recommendations to meet their needs. * Accurately input custom orders, ensuring all specifications ...

Pella

Customer Service - El Mirage

El Mirage, AZ · On-site

$15 - $20.50/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

Pella

Customer Service - Las Vegas

Henderson, NV · On-site

$15.25 - $20.75/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. Proper documentation of customer activities, progress, and service issues. Willingness to ...

Robbins Brothers

Customer Service Specialist

Pasadena, CA · On-site

$20 - $24/hr

Sell products and services to customers over the phone, chat, and email, providing guidance and ... recommendations to meet their needs. * Accurately input custom orders, ensuring all specifications ...

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How much do email customer service jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for email customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

An email customer service representative can potentially earn $2000 a week by working full-time, handling a high volume of customer inquiries, and gaining experience or specialized skills. Achieving this income level may also involve working for companies that pay higher rates or offering additional services such as training or consulting. Consistent performance, strong communication skills, and familiarity with email management tools are essential for maximizing earnings in this role.

What are the typical day-to-day responsibilities of an Email Customer Service representative?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What jobs pay 4000 a week without a degree?

An email customer service role typically does not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades, but they usually require extensive experience, certifications, or a strong network. Most roles offering such high weekly pay are either highly specialized or entrepreneurial in nature.

What are the key skills and qualifications needed to thrive in the Email Customer Service position, and why are they important?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an Email Customer Service job?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

How to apply for a customer service job via email?

To apply for an email customer service position, prepare a professional email including a clear subject line, your resume, and a brief cover letter highlighting relevant skills such as communication and problem-solving. Address the email to the specified contact or use the application instructions provided in the job posting. Ensure your email is well-formatted and free of errors before sending.

Is paid chatting a legitimate job?

Paid chatting jobs, including roles in email customer service, are legitimate when offered by reputable companies and involve genuine customer interactions. However, some opportunities may be scams or require upfront payments, so it is important to verify the company's credibility and avoid jobs that promise high pay for minimal work or ask for personal or financial information upfront.
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Email Customer Service jobs near you

Sales & Customer Service Associate

L & J Diesel Service Inc

Jacksonville, FL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Job Title: Sales/Customer Service Associate

Company: L & J Diesel Service
Location: Jacksonville, Fl
Employment Type: Full-Time
About Us:
L & J Diesel Service is a leading diesel fuel systems manufacturer and parts dealer. We are looking for a passionate and driven individual to join our team as a Sales/Customer Service Associate.
Position Overview:
As a Sales/Customer Service Associate, you will be the face, and voice of our company, ensuring that our customers receive exceptional service and support. The ideal candidate will have a passion for customer service, excellent communication and organization skills, and a desire to learn about the automotive parts industry. Candidates with previous experience at auto parts dealers such as Napa, AutoZone, Advanced Auto, and O’Reilly are highly encouraged to apply. 
Key Responsibilities:

  • Provide excellent customer service by answering incoming customer phone calls, managing incoming emails, and responding to customer text messages
  • Assist customers in finding the correct part for their needs using our internal systems
  • Approve customer orders and ensure they are forwarded to the shipping department for processing
  • Maintain accurate customer records 
  • Assist with managing customer warranty claims and communications
  • Address and resolve customer complaints and inquiries efficiently and professionally
  • Collaborate with the sales team to meet and exceed sales targets
  • Perform other duties as assigned to ensure smooth operations
Qualifications:

  • Experience: Previous customer service or sales experience is required; experience in the auto parts industry (e.g., O’Reilly, AutoZone), or a general understanding of auto parts and core parts is a plus
  • Communication: Excellent written and oral communication skills
  • Technical Skills: Proficiency with computers, including email, CRM software, and other office tools such as MS Office Suite and Google Drive
  • Adaptability: Ability to learn quickly and adapt to a fast-paced, ever-changing environment
  • Problem-Solving: Resourceful and able to resolve customer concerns effectively
  • Attention to Detail: Strong organizational skills and attention to detail, especially when processing and checking order forms
  • Attitude: Open-minded, team-oriented, and flexible with a positive attitude
What We Offer:

  • Competitive salary 
  • Comprehensive benefits package (health, dental, vision, 401k, PTO)
  • Opportunities for career growth and professional development
  • A supportive and collaborative team environment