ZipRecruiter

Log In

1

Educational Technology Trainer Jobs (NOW HIRING)

JPC Partners

Technology Trainer

Philadelphia, PA

JPC is looking for a Technology Trainer/User Support Analyst capable of making an immediate impact ... Education and/or Experience * Bachelor's degree is preferred but equivalent training, education and ...

next page

Showing results 1-20

People also search for

All JobsEducational Technology Trainer Jobs

Educational Technology Trainer information

See salary details

$35K

$73.3K

$100K

How much do educational technology trainer jobs pay per year?

As of Jun 8, 2026, the average yearly pay for educational technology trainer in the United States is $73,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $95,500.00 per year, depending on experience, location, and employer.

What does an Educational Technology Trainer do?

An Educational Technology Trainer helps educators integrate technology into their teaching by providing training, support, and resources. They conduct workshops, develop instructional materials, and assist with troubleshooting digital tools. Their goal is to enhance learning outcomes by ensuring teachers and staff effectively use educational technology.

What are the key skills and qualifications needed to thrive in the Educational Technology Trainer position, and why are they important?

To thrive as an Educational Technology Trainer, you typically need expertise in instructional design, technology integration in education, and a background in teaching or training, often supported by a degree in education or a related field. Familiarity with common learning management systems (such as Moodle, Canvas, or Blackboard), digital content creation tools, and certifications like Google Certified Educator are often expected. Strong communication skills, patience, and adaptability help trainers effectively support educators and staff with varying levels of technical proficiency. These abilities are vital for facilitating successful technology adoption and enhancing educational outcomes in schools or organizations.

What are the typical daily responsibilities of an Educational Technology Trainer?

As an Educational Technology Trainer, your daily responsibilities often include developing and delivering training sessions on a variety of educational software, assisting teachers or staff with technology integration, and responding to their questions or troubleshooting issues. You may also collaborate with curriculum developers and IT teams to ensure educational tools align with teaching goals and infrastructure. Regular tasks can involve creating user guides, conducting workshops both in-person and virtually, and evaluating the effectiveness of training programs. This role requires balancing hands-on technical support with ongoing professional development efforts for educators.

More about Educational Technology Trainer jobs
What cities are hiring for Educational Technology Trainer jobs? Cities with the most Educational Technology Trainer job openings:
What are the most commonly searched types of Educational Technology Trainer jobs? The most popular types of Educational Technology Trainer jobs are:
What states have the most Educational Technology Trainer jobs? States with the most job openings for Educational Technology Trainer jobs include:
What job categories do people searching Educational Technology Trainer jobs look for? The top searched job categories for Educational Technology Trainer jobs are:
Educational Technology Trainer jobs near you
Technology Trainer

Technology Trainer

JPC Partners

Philadelphia, PA

Full-time

Posted 7 days ago

Job description

JPC is looking for a Technology Trainer/User Support Analyst capable of making an immediate impact in a rapidly changing, fast-paced law firm work environment. The successful candidate will participate with a team of IT professionals responsible for supporting end users with IT issues. Working full time (i.e. 5 days a week) on-site in the firm’s Philadelphia headquarters is required.
Essential Duties and Responsibilities
  • Conduct technology training for all new employees on all firm systems, especially Microsoft Windows, Microsoft 365, iManage and Aderant;
  • Conduct firm-wide technology training as needed on new software or hardware;
  • Compose and update technology documentation on all firm software and hardware;
  • Identify, diagnose and resolve end user support requests by monitoring and responding to user support requests in the Firm’s Help Desk call tracking system (Fresh Service) during normal business hours and regularly scheduled assigned on-call hours;
  • Support Firm applications including Windows 11, Microsoft Office Suite, the document management system (iManage Work10), the financial platform (Aderant) and current remote access system (currently, Citrix);
  • Utilize Help Desk Call Tracking Service (Fresh Service) to identify and respond to all IT support requests ensuring that requests and responses thereto are properly documented, addressed and closed in a prompt and timely manner;
  • Support and assist in the management of the Firm’s cloud based phone system (Zoom) and AV conference and meeting platform (Teams);
  • Support firm approved and issued mobile devices, including Apple iPhone and Android devices;
  • Identify and retire unsupported or soon to be unsupported applications and hardware;
  • Facilitate, support and assist in the planning of new technology testing and rollouts;
  • Keep up with current IT trends and developments by continuing to develop skills and knowledge;
Knowledge, Skills and Abilities
  • Experience in technology training, especially in a law firm or similar professional services environment;
  • Knowledge of all current versions of the MS Office Suite, Windows Operating Systems, Exchange Online environment and Active Directory/Azure;
  • Knowledge of iManage Work10 and Aderant or similar systems;
  • Understanding of LAN/WAN configurations, Windows networking and remote access technologies including VPN;
  • Knowledge and understanding of network protocols (i.e. TCP/IP, printers and peripherals) and Cloud SaaS, PaaS and IaaS solutions;
  • Working knowledge of Windows server administration.
  • Strong customer service, interpersonal and organizational skills with an ability to communicate effectively with tact and unwavering commitment to end user satisfaction;
  • Flexibility, integrity and an ability to work well with others, as well as independently. Attention to detail.
  • Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems and ensure the resolution of any problems identified;
  • General Knowledge of Cybersecurity, Disaster Recovery and Security Awareness issues;
  • Proven ability to improve IT processes and procedures;
  • Some regional travel to other offices is occasionally required.
Education and/or Experience
  • Bachelor’s degree is preferred but equivalent training, education and experience demonstrating ability to perform the required duties is, at least, required;
  • Experience providing IT support in a law firm environment strongly preferred;
  • Microsoft certifications preferred.