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Technical Mentor Jobs (NOW HIRING)

Villanova University

Mentor

Villanova, PA · On-site

$27.58 - $29.12/hr

We are seeking part-time Technical Mentors with expertise in Artificial Intelligence, Machine Learning, Robotics, or Data-Driven Design to provide content mentorship and technical guidance for K-6 ...

L and S Mechanical

Lead Technical Trainer

Midlothian, TX · On-site

$30.50 - $40.50/hr

This role serves as the department's primary field coach and technical mentor, partnering with the Service Manager to develop technicians, improve consistency, reduce callbacks, and reinforce company ...

Texas Ace Heating and Air

Lead Technical Trainer

Midlothian, TX · On-site

$30.50 - $40.50/hr

This role serves as the department's primary field coach and technical mentor, partnering with the Service Manager to develop technicians, improve consistency, reduce callbacks, and reinforce company ...

L&S Mechanical

Lead Technical Trainer

Midlothian, TX · On-site

$30.50 - $40.50/hr

This role serves as the department's primary field coach and technical mentor, partnering with the Service Manager to develop technicians, improve consistency, reduce callbacks, and reinforce company ...

Photon

Technical Lead - McKinney, TX

Dallas, TX · On-site +1

Team Leadership & Mentorship: Guide a cross-functional team of engineers. Act as a technical mentor, fostering a culture of continuous learning, psychological safety, and high performance.

Photon

Technical Lead - McKinney, TX

Dallas, TX · On-site

Team Leadership & Mentorship: Guide a cross-functional team of engineers. Act as a technical mentor, fostering a culture of continuous learning, psychological safety, and high performance.

AAON, Inc.

Technical Development Specialist

Tulsa, OK · On-site

Prior experience serving as a technical mentor, project lead, or subject matter expert preferred. Knowledge, Skills, and Abilities: * Expert knowledge of HVAC equipment, refrigeration systems ...

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Technical Mentor information

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$30K

$156.3K

$206K

How much do technical mentor jobs pay per year?

As of Sep 8, 2026, the average yearly pay for technical mentor in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is a technical mentor?

A Technical Mentor is a professional who provides guidance, support, and expertise to help individuals develop technical skills and knowledge. They often assist students, junior developers, or professionals in improving their coding abilities, problem-solving skills, and industry best practices. Mentors may work in educational institutions, coding bootcamps, or corporate environments, offering feedback, code reviews, and career advice. Their role is to help mentees grow by sharing insights, identifying knowledge gaps, and fostering a structured learning path.

What does a technical mentor do?

As a Technical Mentor, your day typically involves guiding and supporting less-experienced professionals through code reviews, technical problem solving, and hands-on training sessions. You may also design learning plans, assist with challenging projects, and provide regular feedback to help mentees develop their skills. Collaboration with other mentors, stakeholders, and management to shape training curricula or performance standards is common. This role requires balancing technical tasks with strong interpersonal interactions, making every day varied and rewarding.

What skills and qualifications are needed to thrive as a technical mentor?

To thrive as a Technical Mentor, you need in-depth technical expertise in your field, hands-on experience, and often a relevant degree or certification. Familiarity with industry-standard tools, platforms, version control systems, and sometimes formal teaching or mentoring certifications are highly beneficial. Excellent communication, patience, active listening, and the ability to provide constructive feedback are crucial soft skills. These skills ensure effective knowledge transfer, foster mentee growth, and contribute to a positive, collaborative learning environment.

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Technical Mentor jobs near you
Infographic showing various Technical Mentor job openings in the United States as of September 2026, with employment types broken down into 88% Full Time, 6% Contract, and 6% Nights. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $156,348 per year, or $75.2 per hour.

Systems Administrator & Technical Mentor (Hybrid)

CLOUDIT

Phoenix, AZ • On-site

$80 - $100/hr

Other

Posted 7 days ago

Job description

Job Purpose
The Systems Administrator is responsible for providing advanced technical support to ensure timely and effective resolution of service requests. This role emphasizes supporting Tier 1 Service Specialists by offering guidance, handling escalations, and delivering exceptional customer service. The technician is expected to demonstrate strong communication skills, proactively identify issues, and escalate them when necessary to maintain high levels of client satisfaction. This position also encourages continuous learning and pursuing relevant industry certifications.Duties and Responsibilities
  • Support for Tier 1 Service Specialists:
    • Provide advanced technical support and mentorship to Tier 1 Service Specialists, fostering a collaborative and supportive team environment.
    • Assist with escalations by thoroughly diagnosing complex technical issues and implementing effective solutions.
  • Technical Support and Troubleshooting:
    • Deliver technical support for core business applications, virtual environments (Microsoft, Parallels, VMware), and network-related issues (WAN/LAN connectivity, switches, routers, firewalls).
    • Implement and support Microsoft-related technologies, including Windows Server, Exchange, SQL, SharePoint, and Microsoft 365.
    • Engineer and deploy system solutions tailored to meet customer needs.
  • Customer Service and Communication:
    • Maintain clear and professional communication with clients, keeping them informed about incident progress, upcoming changes, and scheduled outages.
    • Provide exceptional customer service by actively listening, resolving issues efficiently, and ensuring a positive client experience.
  • System Documentation and Consulting:
    • Document system configurations, changes, and troubleshooting steps to maintain accurate records.
    • Conduct system reviews and provide recommendations to enhance performance and security.
  • Disaster Recovery and Security:
    • Implement and support disaster recovery solutions to ensure data integrity and business continuity.
    • Maintain network security through the configuration and management of firewalls and VPNs.
  • Continuous Improvement and Learning:
    • Stay updated with emerging technologies and industry best practices.
    • Pursue relevant certifications to enhance technical skills and knowledge.
Required Qualifications:
  • Experience and Education:
    • High school diploma or GED.
    • 2-4 years of hands-on experience in a technical support or systems specialist role.
  • Certifications:
    • CompTIA A+ or Microsoft Certified Fundamentals certifications (MS-900, AZ-900, etc.).
    • One of the following associate-level certifications (obtain within one year; training provided):
      • Microsoft Associate Certifications (AZ-801, AZ-104, etc.)
      • CompTIA Network+
      • IT Glue Certified Professional Level 1
      • SonicWALL SNSA
      • Fortinet FCA
      • Cisco CCST
      • VMware VCTA
      • Other vendor or industry-specific associate-level certifications will be considered
  • Technical Skills:
    • Proficiency in diagnosing and resolving technical issues across workstations, servers, networks, and applications.
    • Experience with virtualization technologies and remote access solutions (VPN, Terminal Services).
    • Familiarity with support tools, techniques, and IT service management principles.
  • Soft Skills and Competencies:
    • Excellent customer service and communication skills, with a focus on active listening and empathy.
    • Strong problem-solving abilities and attention to detail.
    • Ability to work efficiently in a fast-paced environment and handle multiple tasks.
    • Self-motivated and eager to learn and grow within the role.
Preferred Qualifications:
  • BA/BS in Computer Science or related field.
  • Familiarity with VoIP phone systems and basic troubleshooting.
  • ITIL 4 Foundation certification.
Performance Expectations & Metrics
The System Administrator is expected to:
  • Meet or exceed key service desk metrics, including:
    • Response time (initial acknowledgment and first response)
    • Mean Time to Resolution (MTTR)
    • Utilization and efficiency goals
    • Customer satisfaction scores (CSAT)
  • Maintain a high level of accuracy in ticket documentation to ensure seamless collaboration with Tier 2/3 teams.
  • Provide consistent and professional communication with clients and internal teams.
  • Maintain cloudIT required PII training score.
Working Conditions
  • 40-hour on-site or remote work weeks.
  • Flexibility to work different shifts and on-call availability as needed.
  • Travel may be required for on-site client support.
Physical Requirements
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
  • Lifting and transporting moderately heavy objects, such as computers and networking equipment.
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