Dispatch Associate Jobs in Wisconsin (NOW HIRING)

Salary: $25.00 - $29.09 Hourly
Location : Public Safety, 3028 Curry Lane Green Bay, WI
Job Type: Limited Term Employment
Job Number: 2026-0528
Department: Public Safety Communications
Opening Date: 05/28/2026
Closing Date: Continuous
Job Summary
Are you a current dispatcher or have recent 911 dispatching experience? We're looking for individuals to join our team as Limited Term Employees (LTE). Flexible scheduling is available as this position requires a minimum of 10 hours per month.
Under direct supervision, operates communications equipment that receives and dispatches police, fire and medical emergency calls via telephone, electronic and radio dispatch equipment; dispatches a minimum of one position.
Schedules available: Open shifts, must work at least 10 hours per month.
This is an LTE position which means there are no benefits given with the role.
Essential Duties
Answers and routes telephone calls and messages of emergency and non-emergency nature to the proper public service agency.
Operates radio dispatch positions.
Uses data input procedure on multiple keyboard terminals to assure data is properly transmitted to the computer.
Completes electronic incident forms.
Maintains documentation of all communications transmitted and received by radio into electronic databases.
Assures proper routing of incident information through geographic knowledge of the county.
Verifies on visual screen (video display terminal) with call incident information to assure data was correctly transmitted.
Maintains records and data in accordance with departmental rules.
Routes, transmits and interprets teletype messages.
Testifies at adjudication hearings as necessary.
Must have 1 year or more telecommunicator experience in a Public Safety Answering Point.
Minimum Qualifications Required
Education & Experience:
High School Diploma or GED equivalent.
Current certifications for the courses required in Operator I.
One (1) year of documented experience in a dispatch operation.
Licenses and Certifications:
CPR certified.
Current Emergency Medical Dispatch certification.
Current Transactional Information Management Enforcement (T.I.M.E.) State certification.
Knowledge, Skills & Abilities
Knowledge of, or the ability to learn, area geography and an awareness of community events.
Knowledge of and ability to utilize a computer and the required software.
Ability to orally communicate effectively and precisely, both orally and in writing.
Ability to operate a keyboard and telephone equipment.
Ability to pass CritiCall test.
Ability to accurately obtain information over the telephone from callers.
Ability to maintain emotional stability in stressful situations.
Ability to comprehend and carry out departmental rules, regulations and procedures.
Ability to maintain security and confidentiality.
Ability to record computer data rapidly and accurately.
Ability to establish and maintain effective working relationships with staff and the public.
Ability to familiarize oneself with incidents relating to critical public safety activities.
Ability to understand and follow written and oral instructions.
Ability to work the required hours of the position.
Brown County is an E-Verify employer. Click the links below for more information.
Brown County offers a substantial benefit package. Here is some information:
Eligible Employees:
You may enroll in the Brown County benefits if you are an employee classified as a 0.5 FTE (full-time equivalent) working at least 18.75 or 20 hours per week.
Health Care:
Emplify Health by Bellin Nearsite Healthcare: Those enrolled in the County's health plan can access primary care, urgent care, lab work, physical and occupational therapy services at designated Bellin locations at no cost to the plan member.
Bellin Health FastCare: This convenient care clinic offers employees and dependents enrolled in the health plan to seek care at any FastCare location at no cost.
Teladoc: Offered at $0 employee cost.
Employee Assistance Program (EAP):
Offered through AllOne Health at $0 employee cost.
Medical Benefits:
Brown County's medical plan is administered by UMR. CVS Caremark administers the prescription drug benefits portion. We have a tiered system for employee contributions.
One Pass Select gym program:
Brown County offers two dental plans, Delta Dental allows you to choose any dentist while the Care Plus plan requires you to see a Dental Associates dentist.
Dental Plan:
We offer a subscription-based fitness and well-being program that supports a healthier lifestyle.
Vision:
We offer a voluntary vision plan through EyeMed Insight Network.
Flex Spending:
Healthcare FSA is offered as a cost savings tool to help with common medical expenses not covered by your insurance.
Student Loan Forgiveness Program
Also, working for the County means you can apply for student loan forgiveness after 10 years of employment based on qualifications. Learn more here:
We also offer Accident Insurance, Cancer Insurance, Critical Illness Insurance, Life Insurance and Pet Insurance.