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Director Ticket Operations Jobs (NOW HIRING)

AEG

Ticket Operations Coordinator

Tampa, FL · On-site

Director of Revenue Classification: Part time, Hourly Job Summary The Ticket Operations Coordinator will support the day to day execution of ticket and box office operations for all events at the ...

AEG

Coordinator, Ticket Operations

Nashville, TN · On-site

Other duties assigned by the Director of Ticket Operations or other Ticketing Leadership QUALIFICATIONS: * Bachelor's Degree in Business, Sports Management, Marketing or related field * Minimum of ...

AEG

Director - Ticket Sales

Henderson, NV · On-site

Director, Ticket Sales The Henderson Silver Knights and Vegas Knight Hawks are seeking a highly ... Evaluate and implement sales technologies, tools, and processes that improve operational efficiency ...

AEG

Director of Ticket Sales, Service, Operations

Omaha, NE · On-site

$90K - $100K/yr

Director, Ticket Sales, Service & Operations - LOVB Nebraska FLSA Status: Exempt Location: Omaha, NE Salary Range: $65,000-$75,000 base, plus commission and/or bonus opportunities Base pay will vary ...

AEG

Sr. Manager, Ticket Operations

Mason, OH · On-site

This position will report to the Director of Ticket Operations. Due to the nature of this industry, the candidate must be available to work a flexible schedule including weeknights and weekends.

AEG

Assistant Manager, Ticket Office

Washington, DC · On-site

$24.10 - $27.58/hr

... the Director, Ticket Operations. The Nationals are a military-friendly organization actively recruiting veterans and spouses. Essential Duties and Responsibilities: * Provide exceptional customer ...

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$34K

$107.7K

$179.5K

How much do director ticket operations jobs pay per year?

As of May 31, 2026, the average yearly pay for director ticket operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Ticket Operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

How does a Director of Ticket Operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.

What does a Director of Ticket Operations do?

A Director of Ticket Operations oversees all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater performances. They manage box office staff, coordinate ticket pricing and inventory, and ensure a smooth and secure ticketing process for customers. Additionally, they work closely with marketing and finance teams to maximize revenue and provide excellent customer service. This role often involves utilizing ticketing software and analyzing sales data to optimize operations.
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Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 33% Physical, 22% Hybrid, and 45% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Ticket Operations Coordinator

AEG

Tampa, FL • On-site

Part-time

Posted 23 days ago

Job description

Job Title: Ticket Operations Coordinator
Organization: Tampa Bay Sun FC
Reports To: Director of Revenue
Classification: Part time, Hourly
Job Summary
The Ticket Operations Coordinator will support the day to day execution of ticket and box office operations for all events at the club's sporting facility. This role works closely with senior ticket operations leadership to assist in building, maintaining, and optimizing ticketing processes within our CRM systems.
This position serves as a collaborative partner across departments and with external stakeholders, helping ensure smooth and efficient ticket operations. The ideal candidate is detail oriented, organized, and eager to contribute to the continued development of ticketing systems and processes.
Responsibilities
  • Assist with ticket operations processes including event setup, inventory management, order processing, payment plans, mobile ticket support, exchanges, and account updates
  • Support collaboration with internal teams and external partners on event logistics, sales initiatives, and execution
  • Work alongside SeatGeek and other ticketing partners to help troubleshoot system issues and support event builds and reporting
  • Assist the Finance team with event reconciliation and reporting needs
  • Support access control setup and maintenance for all events
  • Aid in the creation of forms, data capture processes, and system workflows
  • Assist in building and maintaining manifests, ticket plans, and event configurations
  • Help implement pricing, variable pricing structures, and related components
  • Support season ticket invoicing, renewals, and on sale processes for ticket products
  • Process and review ticket orders and membership accounts in coordination with sales and service teams
  • Assist with internal ticket requests and help manage complimentary ticket processes
  • Support payment plan tracking and account compliance efforts
  • Help execute special offers and third party ticketing integrations
  • Monitor ticket sales activity, inventory levels, and online functionality
  • Maintain and update reporting on a regular basis to track performance against sales goals
  • Assist with ticketing needs for soccer operations including player, staff, and league requests
  • Support matchday ticket operations, including assisting with box office staff and gameday execution
  • Assist with assembling reports for internal leadership and league requirements
  • Provide phone and customer support as needed
  • Attend home matches and related events as availability allows, including evenings, weekends, and holidays
  • Other duties as assigned

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
  1. What work experience do you have that you feel is most relevant to this position? Please briefly explain.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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