Director Operations Support Jobs (NOW HIRING)

Role: Director - Operations
Location: Austin, Texas
FIRM OVERVIEW
Aero Capital Solutions, Inc. ("ACS"), is a leading global aircraft leasing and investment management platform specializing in mid-life narrowbody aircraft and engines. Founded in 2010, ACS focuses on acquiring, leasing, and managing aviation assets across market cycles, leveraging its deep technical expertise, disciplined investment approach, and long-standing airline and capital markets relationships.
Since its inception, ACS has deployed more than US$7 billion in aircraft and engine assets through a combination of institutional capital partnerships and privately offered investment vehicles. The platform currently manages over US$2.7 billion of assets under management ("AUM") and has established itself as a trusted partner to airlines and investors seeking exposure to mid-life aviation assets.
ACS operates an established global leasing platform supported by an experienced team of more than 70 professionals, with offices in Austin, Texas, Dublin, Ireland, and Singapore. This global presence enables the Company to source investment opportunities, manage assets, and support airline customers across key aviation markets worldwide.
POSITION SUMMARY
Reporting to the Chief Operating Officer, the Director - Operations is a strategic and hands-on leader responsible for driving operational excellence across the organization. This role oversees core office operations, leads process improvement initiatives, and ensures seamless execution of cross-functional projects. The ideal candidate combines strong analytical capabilities with compliance knowledge and leadership skills to optimize performance, enhance efficiency, and support long-term organizational growth.
Key Responsibilities
Office & Business Operations
• Oversee day-to-day business operations in the Austin Office to ensure efficiency and scalability and to provide support to departmental needs
• Work closely with management in the Dublin Office to ensure global synergy, consistency and alignment
• Evaluate and improve systems, tools, and infrastructure supporting business operations
• Manage vendor relationships, contracts, and procurement processes
• Ensure compliance with company policies, regulatory requirements, and operational standards
People Leadership & Employee Development
• Manage (currently one), mentor, and develop more junior operations team members
• Foster a culture of accountability, collaboration, and continuous improvement
• Partner with HR on workforce planning, organizational design, and talent development
• Drive employee engagement and operational excellence across teams
Process Improvement & Optimization
• Partner with executive leadership to support strategic planning and execution
• Develop and implement operational strategies, policies, and procedures
• Design, document, and standardize operational processes and best practices
• Leverage data and analytics to drive decision-making and performance improvements
• Champion continuous improvement methodologies (e.g., Lean, Six Sigma, Agile where applicable)
Project & Program Management
• Ensure projects are delivered on time, within budget, and aligned with business objectives
• Manage risks, dependencies, and stakeholder communication throughout project lifecycles
Cross-Functional Collaboration
• Serve as a key liaison between departments to align priorities and improve communication
• Support change management initiatives and organizational transformation efforts
• Collaborate with Finance, HR, IT, and other functions to optimize business performance
Qualifications
• Bachelor's degree in Business Administration, Operations Management, or related field
• 7-12+ years of progressive experience in operations, business management, or a related field
• Proven track record of leading process improvement and operational transformation initiatives
• Strong project management experience, including managing complex, cross-functional projects
• Demonstrated leadership experience with the ability to influence at all levels of the organization
• Certifications such as PMP, Lean Six Sigma, or Agile [not required but preferred]
• Experience in scaling operations in a high-growth environment
Key Competencies
• Strategic thinking and problem-solving
• Data-driven decision-making and analytical skills
• Project and program management expertise
• Operational excellence and process design
• Strong communication and stakeholder management
• Change management and adaptability
• Leadership and team development
Success Measures
• Improved operational efficiency and cost optimization
• Successful delivery of key strategic projects
• Increased process standardization and scalability
• Enhanced cross-functional collaboration
• Strong team engagement and performance outcomes
Employment basis / Organization Summary
• Competitive compensation plan based upon experience level.
• Top-tier benefit package including a full suite of insurance coverage, retirement contributions, and paid time off.
ACS is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.