Director Operations Support Jobs in Kentucky (NOW HIRING)

QISG leverages Quanta’s comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects.

Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.

Quanta Infrastructure Solutions Group, LLC (QISG), a Quanta Services, Inc. company (NYSE: PWR) is looking for a Director, Operations leads full lifecycle delivery of large-scale advanced technology construction programs across an assigned portfolio. Reporting to the Vice President, Operations, this role owns leadership and development of assigned teams, client relationships, contract administration, and financial performance across multiple concurrent projects. The Director, Operations serves as the primary operational authority between executive leadership and the project management office (PMO), and is accountable for project delivery, safety, quality, schedule, and cost outcomes across the assigned projects.

Duties & Responsibilites

Program & PMO Leadership

• Leads assigned PMO spanning Project Executives, Project Managers, Assistant Project Managers, Preconstruction, Cost, Scheduling, and Contracts
• Owns assigned PMO oversight: project delivery, escalation protocols, and reporting standards across Safety, Quality, Execution, and Cost
• Develops and maintains program-level portfolio tracking covering schedule, cost, risk, and resource utilization for multi-site construction programs
• Drives project execution strategy including contract structures, change management, cost-of-work tracking, and preconstruction scope development

Financial & Contract Management

• Manages contract administration for major construction agreements including GMP, firm price, and cost-plus structures; leads redline review and negotiation of amendments and change orders
• Develops and manages detailed cost models, rate sheets, and escalation for labor and equipment across regional portfolio
• Responsible for financial reporting, customer-facing billing documentation, and program cost analyses for executive and client review
• Drives resolution of change order events, claims, and contract scope gaps across the project portfolio

Client Relationship Management

• Serves as primary executive point of contact for key client accounts within the assigned portfolio, maintaining alignment on scope, schedule, cost, and strategic objectives
• Leads client-facing communications including program status reporting, billing overviews, and issue escalation and resolution
• Partners with clients to structure contractual frameworks that support long-term program delivery and mutual financial interests

People & Organization

• Leads, develops, and grows a team of Project Executives, Project Managers, Assistant Project Managers, and support staff; owns hiring and performance management
• Establishes structured onboarding, interview frameworks, and staffing processes to scale the organization in support of portfolio growth
• Builds and maintains a culture of accountability, operational discipline, and continuous improvement across the organization

Experience & Education

• Bachelor’s degree in Business, Construction Science/Management, Engineering, or equivalent; equivalent work experience may be substituted
• 10+ years in operational or program management overseeing large-scale power delivery, electrical infrastructure, and/or advanced technology construction
• 7+ years of direct people leadership managing multi-functional project delivery teams preferred
• Track record of direct client account ownership and executive-level stakeholder engagement on major construction programs
• Demonstrated experience managing GMP, cost-plus, and lump-sum contract structures at the program level, including change management, billing compliance, and contract administration
• Exceptional written and verbal communication skills; ability to produce clear, client-ready deliverables and executive presentations
• Strong team-building and talent development skills; experience scaling organizations through structured hiring and onboarding
• Proficiency in Microsoft Office; working knowledge of scheduling, cost management, and document control platforms
• 50% travel, or as operational needs dictate

• Competitive Compensation
• Comprehensive Health Coverage - Multiple Medical, dental & vision plans with 100% preventive care
• 24/7 telehealth (Teladoc)
• Employee Assistance Program (EAP)
• Company-funded HSA and pre-tax savings options
• 401(k) Retirement Plan
• No-cost Short- and Long-term Disability
• Employer-paid basic Life & AD&D Insurance
• Paid Time off (PTO) and 10 Paid Holidays
• Paid Parental leave
• Education Reimbursement and Professional Development
• Employee discount program and optional insurance offerings:
  • Identity Theft Protection
  • Accident Insurance
  • Voluntary Life (spouse and child)
  • Critical Illness
  • Hospital Indemnity
  • Pet Insurance

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.