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Director Of Partner Operations Jobs (NOW HIRING)

ReturnPro

Director of Partner Operations

Aventura, FL · On-site

Position Overview ReturnPro is seeking a Director of Partner Operations to lead the performance, integration, and governance of our external operational partners across Supply Chain, ReCommerce, and ...

ReturnPro

Director of Partner Operations

Miami, FL

Position Overview ReturnPro is seeking a Director of Partner Operations to lead the performance, integration, and governance of our external operational partners across Supply Chain, ReCommerce, and ...

myLaurel

Director of Partner Operations

Philadelphia, PA · On-site +1

$150K - $160K/yr

The Role We are urgently seeking a clinically-adept and highly experienced Director of Partner Operations to lead the strategic management and operational success of our key hospital and health ...

BeyondTrust

Director, Partner Operations

Reporting to the VP of Field Operations, this role is the operational backbone of our partner ... The Director of Partner Operations will own the end-to-end operational infrastructure supporting ...

Actionstep

Manager, Partner Operations

Denver, CO

This role is responsible for the day-to-day leadership of the Partner Operations function, including people leadership, escalation management, operational execution, reporting and delivery ...

Cresta

Director of Partner Marketing

We are looking for an exceptional Director of Partner Marketing to build and lead Cresta's partner marketing function from the ground up. In this highly visible role, you will own the strategy and ...

The Suite

Director of Partner Success

$140K - $160K/yr

About the Role The Director of Partner Success sits at the intersection of relationship management, strategic growth, and team leadership. You will own a portfolio of high-value partner relationships ...

Ivo

Director of Partner Management

San Francisco, CA · On-site

The role Ivo is hiring a Director of Partner Management to build and lead our partner engine ... Enable Partners & Build Operations: In partnership with Sales, RevOps, and Marketing, create ...

Actionstep

Manager, Partner Operations

Denver, CO · On-site +1

This role is responsible for the day-to-day leadership of the Partner Operations function, including people leadership, escalation management, operational execution, reporting and delivery ...

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Director Of Partner Operations information

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$34K

$107.7K

$179.5K

How much do director of partner operations jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director of partner operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Partner Operations vs Partner Manager?

AspectDirector Of Partner OperationsPartner Manager
ResponsibilitiesOversees strategic partner relationships, manages cross-functional teams, and develops partnership strategies.Manages day-to-day partner relationships, handles negotiations, and ensures partner satisfaction.
Required CredentialsTypically requires a bachelor’s degree, experience in operations or partnerships, and leadership skills.Usually needs a bachelor’s degree, experience in account management or sales, and strong communication skills.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.Client-facing meetings, negotiations, and ongoing partner communication.

The Director Of Partner Operations focuses on strategic oversight and leadership in partnership initiatives, while the Partner Manager handles daily relationship management and negotiations. Both roles require relevant experience and skills, but differ mainly in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a Director of Partner Operations, and why are they important?

To thrive as a Director of Partner Operations, you need expertise in partnership management, operational strategy, and business development, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, data analytics tools, and contract management systems is typically required. Strong leadership, negotiation, and cross-functional communication skills make someone stand out in this position. These abilities are crucial for building effective partnerships, optimizing processes, and driving organizational growth.

How much does a director of partnerships make in the US?

A Director of Partner Operations in the US typically earns between $100,000 and $180,000 annually, with total compensation often including bonuses and stock options. Salaries vary based on industry, company size, experience, and location, and the role usually requires strong leadership, negotiation skills, and experience in partnership management.

What does a Director of Partner Operations do?

A Director of Partner Operations is responsible for overseeing and optimizing the strategies, processes, and relationships between a company and its external partners. Their role typically involves managing cross-functional teams, developing operational frameworks, and ensuring that partnerships deliver maximum value to both parties. They also analyze performance metrics, identify areas for improvement, and help resolve issues that may arise during collaboration. Directors of Partner Operations often work closely with business development, sales, and product teams to align partner activities with the company’s overall goals.

How does a Director of Partner Operations typically collaborate with cross-functional teams to achieve business goals?

A Director of Partner Operations regularly works alongside sales, marketing, product management, and customer success teams to ensure partner initiatives align with overall business objectives. This collaboration often involves coordinating joint go-to-market strategies, streamlining onboarding processes for new partners, and resolving operational challenges that may arise. Success in this role requires strong communication skills and the ability to balance partner needs with internal priorities, fostering a collaborative environment that drives mutual growth.
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Director Of Partner Operations jobs near you

Director of Partner Operations

ReturnPro

Aventura, FL • On-site

Full-time

Posted 20 days ago

Job description

Position Overview
ReturnPro is seeking a Director of Partner Operations to lead the performance, integration, and governance of our external operational partners across Supply Chain, ReCommerce, and Logistics. This role is responsible for ensuring that partner relationships deliver measurable business value through strong operational discipline, clear performance standards, and consistent execution. The Director will own partner performance management across service levels, cost efficiency, labor productivity, quality outcomes, and systems alignment. This leader will work cross-functionally with Operations, Supply Chain, Technology, Finance, and People & Culture to ensure partners are set up for success, held accountable, and continuously improved. This is a high-impact role focused on driving operational excellence, scalability, and consistency across a growing partner ecosystem.
Responsibilities
  • Establish, monitor, and enforce partner SLAs and KPIs aligned with ReturnPro's operational and financial goals
  • Build performance scorecards and conduct regular partner business reviews
  • Identify performance gaps and drive corrective action plans
  • Monitor partner cost structures, productivity metrics, and operational efficiency
  • Partner with Finance and Operations to identify cost savings opportunities and optimize labor utilization
  • Ensure partners meet agreed productivity and throughput standards
  • Develop and maintain quality assurance frameworks for partner operations
  • Lead audits and site reviews to ensure adherence to ReturnPro standards, processes, and compliance requirements
  • Address quality issues with structured root cause analysis and improvement plans
  • Oversee operational coordination related to international shipments, including export/import process alignment with partners
  • Ensure documentation, compliance, and process consistency across cross-border movements
  • Collaborate with Supply Chain and Logistics teams to minimize delays and risk
  • Ensure partners are integrated into ReturnPro systems, tools, and reporting structures
  • Drive process standardization across partner sites
  • Work closely with Technology teams to support implementation, adoption, and optimization of operational platforms
  • Lead structured onboarding processes for new partners, including operational readiness, system integration, and performance expectations
  • Ensure smooth transitions when partners are ramping up or exiting, minimizing operational disruption
  • Maintain documentation, playbooks, and onboarding frameworks for scalability

Required:
  • Bachelor's degree in Operations, Supply Chain, Business, or related field (MBA preferred)
  • 8-12+ years of experience in operations, supply chain, partner/vendor management, or logistics environments
  • Proven experience managing third-party partners or 3PL relationships at scale
  • Strong background in performance management, SLA governance, and operational metrics
  • Experience in cost optimization, labor productivity analysis, and operational efficiency initiatives
  • Familiarity with quality systems, audits, and process standardization
  • Experience working with international logistics/export-import coordination preferred

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