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Director Of Partner Operations Jobs (NOW HIRING)

ReturnPro

Director of Partner Operations

Aventura, FL · On-site

Position Overview ReturnPro is seeking a Director of Partner Operations to lead the performance, integration, and governance of our external operational partners across Supply Chain, ReCommerce, and ...

NEOGOV

Director of Partner Operations

El Segundo, CA · On-site +1

This is a remote opportunity Reporting to the VP of Strategic Partnerships, the Director of Partner Operations will design, scale, and optimize NEOGOV's partner program across technology, reseller ...

Payzli

Director of Partner Sales

Tampa, FL · On-site

Director of Partner Sales Payzli | Remote About the Role Payzli is building out its partner channel ... partner operations, onboarding, or support leadership. Candidates with relevant industry and ...

Payzli Corp

Director of Partner Sales

Tampa, FL · On-site

$120 - $150/hr

Director of Partner Sales Payzli | Remote About the Role Payzli is building out its partner channel ... partner operations, onboarding, or support leadership. Candidates with relevant industry and ...

Factory

Partner Operations Lead

San Francisco, CA · On-site

$179K/yr

About the Role As Partner Operations Lead, you will be a founding member of our GTM Strategy & Operations team where you will own the buildout of the partner operations function from the ground up.

Sidley Austin LLP

$161K - $229K/yr

Partner Operations Associate Director The Partner Operations Associate Director is responsible for ... Minimum of 12 years of progressive experience in operations, professional services administration ...

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Director Of Partner Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director of partner operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director of partner operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of partner operations do?

A Director of Partner Operations is responsible for overseeing and optimizing the strategies, processes, and relationships between a company and its external partners. Their role typically involves managing cross-functional teams, developing operational frameworks, and ensuring that partnerships deliver maximum value to both parties. They also analyze performance metrics, identify areas for improvement, and help resolve issues that may arise during collaboration. Directors of Partner Operations often work closely with business development, sales, and product teams to align partner activities with the company’s overall goals.

How does a director of partner operations typically collaborate with cross-functional teams to achieve business goals?

A Director of Partner Operations regularly works alongside sales, marketing, product management, and customer success teams to ensure partner initiatives align with overall business objectives. This collaboration often involves coordinating joint go-to-market strategies, streamlining onboarding processes for new partners, and resolving operational challenges that may arise. Success in this role requires strong communication skills and the ability to balance partner needs with internal priorities, fostering a collaborative environment that drives mutual growth.

What are the key skills and qualifications needed to thrive as a director of partner operations, and why are they important?

To thrive as a Director of Partner Operations, you need expertise in partnership management, operational strategy, and business development, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, data analytics tools, and contract management systems is typically required. Strong leadership, negotiation, and cross-functional communication skills make someone stand out in this position. These abilities are crucial for building effective partnerships, optimizing processes, and driving organizational growth.

What is the difference between Director Of Partner Operations vs Partner Manager?

AspectDirector Of Partner OperationsPartner Manager
ResponsibilitiesOversees strategic partner relationships, manages cross-functional teams, and develops partnership strategies.Manages day-to-day partner relationships, handles negotiations, and ensures partner satisfaction.
Required CredentialsTypically requires a bachelor’s degree, experience in operations or partnerships, and leadership skills.Usually needs a bachelor’s degree, experience in account management or sales, and strong communication skills.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.Client-facing meetings, negotiations, and ongoing partner communication.

The Director Of Partner Operations focuses on strategic oversight and leadership in partnership initiatives, while the Partner Manager handles daily relationship management and negotiations. Both roles require relevant experience and skills, but differ mainly in scope and level of responsibility.

Is a director of partner operations a high position?

A director of partner operations is a senior leadership role responsible for managing strategic partnerships and overseeing operational processes. It typically requires extensive experience, leadership skills, and often a background in business development or operations, making it a high-level position within an organization.
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Director Of Partner Operations jobs near you
Infographic showing various Director Of Partner Operations job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Partner Operations

ReturnPro

Aventura, FL • On-site

Full-time

Re-posted 18 days ago

Job description

Position Overview
ReturnPro is seeking a Director of Partner Operations to lead the performance, integration, and governance of our external operational partners across Supply Chain, ReCommerce, and Logistics. This role is responsible for ensuring that partner relationships deliver measurable business value through strong operational discipline, clear performance standards, and consistent execution. The Director will own partner performance management across service levels, cost efficiency, labor productivity, quality outcomes, and systems alignment. This leader will work cross-functionally with Operations, Supply Chain, Technology, Finance, and People & Culture to ensure partners are set up for success, held accountable, and continuously improved. This is a high-impact role focused on driving operational excellence, scalability, and consistency across a growing partner ecosystem.
Responsibilities
  • Establish, monitor, and enforce partner SLAs and KPIs aligned with ReturnPro's operational and financial goals
  • Build performance scorecards and conduct regular partner business reviews
  • Identify performance gaps and drive corrective action plans
  • Monitor partner cost structures, productivity metrics, and operational efficiency
  • Partner with Finance and Operations to identify cost savings opportunities and optimize labor utilization
  • Ensure partners meet agreed productivity and throughput standards
  • Develop and maintain quality assurance frameworks for partner operations
  • Lead audits and site reviews to ensure adherence to ReturnPro standards, processes, and compliance requirements
  • Address quality issues with structured root cause analysis and improvement plans
  • Oversee operational coordination related to international shipments, including export/import process alignment with partners
  • Ensure documentation, compliance, and process consistency across cross-border movements
  • Collaborate with Supply Chain and Logistics teams to minimize delays and risk
  • Ensure partners are integrated into ReturnPro systems, tools, and reporting structures
  • Drive process standardization across partner sites
  • Work closely with Technology teams to support implementation, adoption, and optimization of operational platforms
  • Lead structured onboarding processes for new partners, including operational readiness, system integration, and performance expectations
  • Ensure smooth transitions when partners are ramping up or exiting, minimizing operational disruption
  • Maintain documentation, playbooks, and onboarding frameworks for scalability

Required:
  • Bachelor's degree in Operations, Supply Chain, Business, or related field (MBA preferred)
  • 8-12+ years of experience in operations, supply chain, partner/vendor management, or logistics environments
  • Proven experience managing third-party partners or 3PL relationships at scale
  • Strong background in performance management, SLA governance, and operational metrics
  • Experience in cost optimization, labor productivity analysis, and operational efficiency initiatives
  • Familiarity with quality systems, audits, and process standardization
  • Experience working with international logistics/export-import coordination preferred

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