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Director Of Partner Operations Jobs in Utah (NOW HIRING)

Weave

Director of Payments Operations

Lehi, UT · On-site

The Director of Payments Operations at Weave plays a pivotal role in continuing to drive the ... You will partner with the GM of Payments to uncover opportunities to deepen our payments attach ...

SmithRx

Partner Operations Specialist

Lehi, UT

With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is ... SmithRx is looking for a Partner Operations Specialist to join the SmithRx team to collaborate with ...

ION Solar

Director of Operations

Orem, UT · On-site

ION Solar Full-Time Director of Operations About Us We are a growing solar company focused on delivering high-quality renewable energy solutions while creating an exceptional experience for our ...

ION Solar

Director of Operations

Orem, UT

ION Solar Full-Time | Director of Operations About Us We are a growing solar company focused on delivering high-quality renewable energy solutions while creating an exceptional experience for our ...

Pattern

Director of North America Operations

Lehi, UT · On-site

Are you obsessed with data, partner success, taking action, and changing the game? If you have a ... We need a North America Operations Director to architect the future of our physical fulfillment ...

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Director Of Partner Operations information

What is the difference between Director Of Partner Operations vs Partner Manager?

AspectDirector Of Partner OperationsPartner Manager
ResponsibilitiesOversees strategic partner relationships, manages cross-functional teams, and develops partnership strategies.Manages day-to-day partner relationships, handles negotiations, and ensures partner satisfaction.
Required CredentialsTypically requires a bachelor’s degree, experience in operations or partnerships, and leadership skills.Usually needs a bachelor’s degree, experience in account management or sales, and strong communication skills.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.Client-facing meetings, negotiations, and ongoing partner communication.

The Director Of Partner Operations focuses on strategic oversight and leadership in partnership initiatives, while the Partner Manager handles daily relationship management and negotiations. Both roles require relevant experience and skills, but differ mainly in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a Director of Partner Operations, and why are they important?

To thrive as a Director of Partner Operations, you need expertise in partnership management, operational strategy, and business development, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, data analytics tools, and contract management systems is typically required. Strong leadership, negotiation, and cross-functional communication skills make someone stand out in this position. These abilities are crucial for building effective partnerships, optimizing processes, and driving organizational growth.

What does a Director of Partner Operations do?

A Director of Partner Operations is responsible for overseeing and optimizing the strategies, processes, and relationships between a company and its external partners. Their role typically involves managing cross-functional teams, developing operational frameworks, and ensuring that partnerships deliver maximum value to both parties. They also analyze performance metrics, identify areas for improvement, and help resolve issues that may arise during collaboration. Directors of Partner Operations often work closely with business development, sales, and product teams to align partner activities with the company’s overall goals.

How does a Director of Partner Operations typically collaborate with cross-functional teams to achieve business goals?

A Director of Partner Operations regularly works alongside sales, marketing, product management, and customer success teams to ensure partner initiatives align with overall business objectives. This collaboration often involves coordinating joint go-to-market strategies, streamlining onboarding processes for new partners, and resolving operational challenges that may arise. Success in this role requires strong communication skills and the ability to balance partner needs with internal priorities, fostering a collaborative environment that drives mutual growth.
What job categories do people searching Director Of Partner Operations jobs in Utah look for? The top searched job categories for Director Of Partner Operations jobs in Utah are:
Director Of Partner Operations jobs near you
Infographic showing various Director Of Partner Operations job openings in Utah as of July 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, and 12% Remote job distribution.

Director of Payments Operations

Weave

Lehi, UT • On-site

Full-time

Re-posted 11 days ago

Job description

Weave is on a mission to elevate the patient experience through a unified platform that improves business operations and revenue collections so healthcare professionals can focus on patient care.
The Director of Payments Operations at Weave plays a pivotal role in continuing to drive the transformation of our Payments product as a core component of our overall business strategy.
This individual contributor role is instrumental in accelerating the evolution of our payments offering to dominate healthcare payments, deliver unparalleled customer experiences, and scale operations to facilitate the company's overall revenue growth strategy.
The ideal candidate is a results oriented operations leader with deep experience in the FinTech/Payments industry with a specific focus on SMB's. Experience working with DSO's in the Healthcare vertical is a plus as well as a background that includes working for a vertically integrated SaaS company. In this role, you will drive the tuning and optimization of our internal processes, and increasing payment adoption through integrated workflow solutions in partnership with our cross-functional payments team. You will partner with the GM of Payments to uncover opportunities to deepen our payments attach rates, increase payment volumes, and optimize our net yield. You will work with Product Management to identify new features, deploy new solutions into the market and develop the types of payment workflows that will reduce transaction friction.
  • This position is open to remote work within most US states. If outside of UT, periodic travel will be required to our Lehi, UT HQ.
  • Reports to: GM of Payments
What You Will Own
  • Payment Partnerships & Operations:
    • Help develop and own execution of the payments operations strategy aligned with company growth, product roadmap, and monetization goals.
    • Provide oversight for all initiatives that impact payments operational workflows, ensuring operational expertise is embedded throughout project planning and execution.
    • Partner with Product and Engineering to launch new payment capabilities, geographies, and value-added services, while ensuring the supporting operational workflows, controls, and processes are thoughtfully designed, documented, and scalable.
    • Own and maintain strong relationships with payment processing partners (Stripe) to deliver a platform that achieves our payment strategy and business objectives while holding them accountable for their commitments.
    • Manage our third-party payments relationships with the payment networks, card brands, and other payments related third-party providers. Serve as the primary point of contact for evaluating new strategic vendors, platforms, and technologies in support of payments.
    • Working closely with our Business Intelligence team, maintain a robust set of reporting and dashboards to track payment performance, risk metrics, and operational KPIs, partnering closely with Business Analytics to guide prioritization and ensure timely delivery of high-impact operational reporting.
    • Leverage reporting to identify issues, drive continuous improvement, and inform product and business decisions.
    • Oversee day-to-day operations across the full payment lifecycle: onboarding, processing, settlement, reconciliation, chargebacks, refunds, and payouts.
    • Design and continuously improve operational workflows, controls, reporting, and SLAs to support platform growth.
    • Monitor industry trends, regulations, and emerging technologies to identify opportunities for process improvement and innovation.
    • Collaborate with the Product team to identify workflows or user experiences that improve our value proposition and drive payment product adoption and usage.
  • Cross-functional Collaboration:
    • Set clear objectives, provide regular feedback, and promote professional growth for payments team members across a variety of functions.
    • Act as an internal champion for the Payments product and educate the entire company on the operational elements of our payments business.
    • Manage and strengthen relationships with cross-functional teams to ensure alignment with company goals and the nuances of the payments business, processes, and strategy.
    • Influence decision-making processes and provide strategic insights to drive product development and market positioning.
What You Will Need to Accomplish the Job
  • Strong understanding of payment operations, Card Brand Interchange, payments program design, and a demonstrated level of success influencing cross functional teams
  • Demonstrated experience working with various payment pricing models and commercial structures such as flat rate and IC+
  • Exceptional individual leadership and communication skills with the ability to drive alignment across teams toward common goals
  • Strategic thinker able to define processes and design customer centric experiences that differentiate the Payments product offering
  • Excellent analytical and problem solving skills with the ability to interpret complex data, identify trends, and make data driven decisions
  • Strong presentation skills with the ability to effectively engage an executive audience
  • Ability to work fluidly across all organizational functions
  • Highly organized with strong attention to detail and excellent time management skills, including a proven ability to meet deadlines
  • Ability to function well in a high paced, rapidly scaling environment
  • Proficient with Microsoft Office Suite or related software
What Will Make Us Love You
  • Experience evaluating payment processors and gateways to deliver the best platform for customers and business needs
  • Experience in the SMB, dental, and or healthcare industry
  • Proven track record of managing strategic initiatives from brainstorming through execution
  • Passion for payments operations with the ability to anticipate market trends and adapt strategies and operational needs accordingly
  • Exceptional communication, negotiation, and interpersonal skills with the ability to engage effectively with internal stakeholders, clients, and external partners
  • Excellent interpersonal skills with a high level of emotional intelligence

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

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