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Director Sportsbook Operations Jobs (NOW HIRING)

Seminolehardrock

$13.50 - $17.25/hr

Oversee and manage day-to-day customer satisfaction and operations of a Sportsbook, including ... Strategic initiatives execution as directed within schedule, budget, and quality requirements

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Director Sportsbook Operations information

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$34K

$107.7K

$179.5K

How much do director sportsbook operations jobs pay per year?

As of Aug 3, 2026, the average yearly pay for director sportsbook operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a Director of Sportsbook Operations do?

A Director of Sportsbook Operations oversees the daily management and strategic direction of a sportsbook, which is a business that takes bets on sporting events. They are responsible for ensuring compliance with gaming regulations, developing operational policies, managing staff, optimizing the customer experience, and maximizing profitability. This role also involves analyzing betting trends, collaborating with marketing teams, and implementing technology solutions to improve efficiency. Directors must stay updated on industry changes to maintain a competitive edge and ensure responsible gaming practices.

How does a Director of Sportsbook Operations typically collaborate with other departments to ensure a seamless betting experience for customers?

A Director of Sportsbook Operations regularly works with teams such as marketing, technology, compliance, and customer service to deliver a smooth and engaging betting experience. This collaboration often involves coordinating promotional campaigns, ensuring platform functionality, and maintaining adherence to regulatory standards. By fostering strong interdepartmental relationships, the Director can quickly address any issues that arise and implement improvements based on customer feedback. This cross-functional teamwork is vital for staying competitive and meeting both business and customer needs.

What are the key skills and qualifications needed to thrive as a Director of Sportsbook Operations, and why are they important?

To thrive as a Director of Sportsbook Operations, you need deep knowledge of sports betting markets, regulatory compliance, and operational management, usually backed by a degree in business, finance, or a related field. Familiarity with sportsbook technology platforms, data analytics tools, and risk management systems is essential, along with relevant industry certifications. Strong leadership, analytical thinking, and effective communication skills are crucial for team coordination and stakeholder engagement. These abilities ensure efficient operations, regulatory adherence, and strategic growth in a highly competitive and regulated industry.

What is the difference between Director Sportsbook Operations vs Sportsbook Manager?

AspectDirector Sportsbook OperationsSportsbook Manager
ResponsibilitiesOversees overall sportsbook strategy, compliance, and large-scale operationsManages daily sportsbook activities, staff, and customer experience
CredentialsTypically requires extensive industry experience, certifications in gaming regulationsRelevant experience in sportsbook management, industry certifications preferred
Work EnvironmentStrategic planning, cross-department coordination, executive interactionsOperational oversight, team management, customer service focus

The main difference is that the Director Sportsbook Operations focuses on strategic leadership and high-level oversight, while the Sportsbook Manager handles daily operations and team management. Both roles require industry experience and knowledge of gaming regulations, but the director's role is more strategic and broad in scope.

More about Director Sportsbook Operations jobs
What cities are hiring for Director Sportsbook Operations jobs? Cities with the most Director Sportsbook Operations job openings:
What are the most commonly searched types of Sportsbook Operations jobs? The most popular types of Sportsbook Operations jobs are:
What states have the most Director Sportsbook Operations jobs? States with the most job openings for Director Sportsbook Operations jobs include:
What job categories do people searching Director Sportsbook Operations jobs look for? The top searched job categories for Director Sportsbook Operations jobs are:
Director Sportsbook Operations jobs near you
Infographic showing various Director Sportsbook Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Manager - Retail Sportsbook

Hard Rock Digital

Hollywood, FL • On-site

Full-time

Re-posted 1 hour ago

Job description

What are we building?
Hard Rock Digital is a team focused on becoming the best sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?
What's the position?
We are seeking a highly skilled and experienced manager to join our Retail sportsbook operations team. This position will be central to our daily operations and launches of future retail sportsbooks. This role demands strong knowledge of the sports betting industry, direct experience with retail sportsbook operations, and an understanding of the compliance landscape. You will be expected to elevate the Hard Rock Bet Sportsbook above and beyond the competition.
Reporting to the Director - Retail Sportsbook, this role will work alongside senior leaders, fostering relationships with the property sportsbook teams and collaborating across Sportsbook and the wider Hard Rock Bet business. This role will be based in Hollywood, Florida, and will require travel.
You will:
  • Be a key contributor and leader in the day-to-day operations of the Retail team and future launches of retail sportsbooks throughout the country;
  • Develop and implement Internal Controls and Standard Operating Procedures in accordance with regulation and compliance requirements;
  • Facilitate effective partnerships between retail and online sportsbook operations, including new member sign-ups.
  • Identify and implement continuous improvement opportunities across properties and within the Hard Rock Bet Retail Sportsbook team that improve the sportsbook experience for our customers;
  • Facilitate appropriate communication among all relevant stakeholders;
  • Exude composure in a crisis. There are going to be tough days. You need to be present, visible, decisive and collaborative.
  • Actively live the Hard Rock Bet values of being fiercely focused, deeply curious and customer obsessed.

What are we looking for?
  • Experience leading teams in a retail sportsbook setting;
  • Knowledge of gaming operations and regulatory and compliance standards across multiple jurisdictions.
  • A record of effectively managing teams and developing talent;
  • An understanding of working with diverse teams across functions, properties and jurisdictions;
  • Analytical skills to use data to support and direct decisions;
  • Excellent stakeholder management skills, with the ability to influence and communicate effectively;
  • Strategic thinking with operational execution capabilities, and the ability to own outcomes as well as activities;
  • The ability to work effectively in a fast-paced, evolving environment;
  • In-depth knowledge of sports and the evolving sports betting landscape;
  • Eligibility to obtain a Gaming License where required.

What's in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
  • Competitive pay and benefits
  • Hybrid working
  • Startup culture backed by a secure, global brand
  • Opportunity to drive informed decision making for a best-in-class casino & sports brand

Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

Apply