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Director Sportsbook Operations Jobs (NOW HIRING)

Hollywood Casino Aurora

SPORTSBOOK TELLER

Aurora, IL · On-site

$16 - $20/hr

... direct guests for further information as necessary - Create and enter player tracking cards ... operations; or equivalent combination of education and experience - Flexible to work all shifts ...

Hollywood Casino Aurora

SPORTSBOOK TELLER

Aurora, IL · On-site

$15/hr

... direct guests for further information as necessary - Create and enter player tracking cards ... operations; or equivalent combination of education and experience - Flexible to work all shifts ...

FanDuel

Product Manager, Sportsbook Social

Manhattan, NY · On-site

$133K - $174K/yr

This ensures operational flexibility and allows the Company to meet evolving business needs. THE ... Leverage AI tooling and agents effectively as part of how your pods operate-- comfortable directing ...

FanDuel

Product Manager, Sportsbook Social

New York, NY · On-site

$132K - $173K/yr

This ensures operational flexibility and allows the Company to meet evolving business needs. THE ... Leverage AI tooling and agents effectively as part of how your pods operate- comfortable directing ...

FanDuel

Product Manager, Sportsbook Social

New York, NY · On-site

$132K - $173K/yr

This ensures operational flexibility and allows the Company to meet evolving business needs. THE ... Leverage AI tooling and agents effectively as part of how your pods operate- comfortable directing ...

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Director Sportsbook Operations information

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$34K

$107.7K

$179.5K

How much do director sportsbook operations jobs pay per year?

As of Sep 14, 2026, the average yearly pay for director sportsbook operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director sportsbook operations do?

A Director of Sportsbook Operations oversees the daily management and strategic direction of a sportsbook, which is a business that takes bets on sporting events. They are responsible for ensuring compliance with gaming regulations, developing operational policies, managing staff, optimizing the customer experience, and maximizing profitability. This role also involves analyzing betting trends, collaborating with marketing teams, and implementing technology solutions to improve efficiency. Directors must stay updated on industry changes to maintain a competitive edge and ensure responsible gaming practices.

What are the key skills and qualifications needed to thrive as a director sportsbook operations?

To thrive as a Director of Sportsbook Operations, you need deep knowledge of sports betting markets, regulatory compliance, and operational management, usually backed by a degree in business, finance, or a related field. Familiarity with sportsbook technology platforms, data analytics tools, and risk management systems is essential, along with relevant industry certifications. Strong leadership, analytical thinking, and effective communication skills are crucial for team coordination and stakeholder engagement. These abilities ensure efficient operations, regulatory adherence, and strategic growth in a highly competitive and regulated industry.

How does a director sportsbook operations typically collaborate with other departments to ensure a seamless betting experience for customers?

A Director of Sportsbook Operations regularly works with teams such as marketing, technology, compliance, and customer service to deliver a smooth and engaging betting experience. This collaboration often involves coordinating promotional campaigns, ensuring platform functionality, and maintaining adherence to regulatory standards. By fostering strong interdepartmental relationships, the Director can quickly address any issues that arise and implement improvements based on customer feedback. This cross-functional teamwork is vital for staying competitive and meeting both business and customer needs.

What is the difference between Director Sportsbook Operations vs Sportsbook Manager?

AspectDirector Sportsbook OperationsSportsbook Manager
ResponsibilitiesOversees overall sportsbook strategy, compliance, and large-scale operationsManages daily sportsbook activities, staff, and customer experience
CredentialsTypically requires extensive industry experience, certifications in gaming regulationsRelevant experience in sportsbook management, industry certifications preferred
Work EnvironmentStrategic planning, cross-department coordination, executive interactionsOperational oversight, team management, customer service focus

The main difference is that the Director Sportsbook Operations focuses on strategic leadership and high-level oversight, while the Sportsbook Manager handles daily operations and team management. Both roles require industry experience and knowledge of gaming regulations, but the director's role is more strategic and broad in scope.

More about Director Sportsbook Operations jobs

What cities are hiring for Director Sportsbook Operations jobs?

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What are the most commonly searched types of Sportsbook Operations jobs?

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What are popular job titles related to Director Sportsbook Operations jobs?

For Director Sportsbook Operations jobs, the most frequently searched job titles are:

Director Sportsbook Operations jobs near you
Infographic showing various Director Sportsbook Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

SPORTSBOOK TELLER

Aurora, IL • On-site

Hollywood Casino Aurora
Gambling Activities • 10K+ employees
Learn more about Hollywood Casino Auroraexternal

$16 - $20/hr

Part-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

The sportsbook teller writes, verifies, and makes payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.

ESSENTIAL RESPONSIBILITIES 

- Effectively respond to Supervisor's requests in all areas of guest interaction and guest concerns

- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary

- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean

- Write Sports tickets in an accurate and timely manner

- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs

- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures Explain wagering rules, including betting lines and odds, and procedures to guests 

- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of superior guest service

- Offer information on activities, etc., and direct guests for further information as necessary

- Create and enter player tracking cards 

- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity 

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS

- Must be at least 21 years of age

- High school diploma or GED; or six months experience in guest service operations; or equivalent combination of education and experience

- Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate

- Minimum of six (6) months cash-handling experience

- Ability for work as part of a team in a high-volume environment

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARYStarting at $15.00 per hourEmployment Type: PART_TIME

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