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Director Managed Service Provider Jobs (NOW HIRING)

Burlington

Director of IT Service Delivery

Beverly, NJ · On-site

$205K/yr

Position Overview The Director of IT Service Delivery/Service Management is a pivotal leadership role responsible for end-to-end IT Service Desk, L1/L2 support, managed service providers, and 24x7 ...

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Unio Digital

Tier III Service Desk Engineer

Tucson, AZ · On-site +1

Unio Digital is an Arizona-based managed service provider (MSP) delivering Managed IT Services, Low ... You are expected to be involved in direct end-user support when required. If you have a passion for ...

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How much do director managed service provider jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director managed service provider in the United States is $80,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $111,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Managed Service Provider vs Network Operations Manager?

AspectDirector Managed Service ProviderNetwork Operations Manager
CredentialsRelevant certifications (e.g., CISSP, PMP), industry experienceNetworking certifications (e.g., CCNA, CCNP), technical expertise
Work EnvironmentOversees multiple client accounts, strategic planningManages internal network teams, day-to-day operations
Employer & IndustryManaged service providers, IT consulting firmsLarge corporations, IT departments
Search & ComparisonOften compared for leadership roles in managed servicesCompared for technical network management roles

The main difference is that a Director Managed Service Provider focuses on strategic oversight and client management across multiple accounts, while a Network Operations Manager handles the technical, operational aspects of internal network systems. Both roles require relevant certifications and industry experience but serve different organizational functions.

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Director Managed Service Provider jobs near you
Infographic showing various Director Managed Service Provider job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $80,908 per year, or $38.9 per hour.

Director/Senior Director, Ecosystem

SUSE RGS

Reston, VA • On-site

Full-time

Posted 7 days ago

Job description

COMPANY DESCRIPTION

Rancher Government Solutions (RGS) addresses the unique security and operational needs of the U.S. Government and military by providing world-class solutions to support application modernization, hybrid cloud deployments, container security, and Kubernetes distribution management.

As a leading Enterprise Kubernetes Software Platform Suite, Rancher addresses the operations and security challenges of managing multiple Kubernetes clusters at scale, while providing DevOps teams with integrated tools for running and securing containerized workloads.  

RGS supports the entire Rancher Kubernetes Platform Suite through U.S. Citizen, U.S. soil-based support representatives. A large majority of RGS employees maintain security clearances and currently support mission-critical programs across the Department of Defense, Intelligence Community, and Federal Civilian agencies.  



POSITION SUMMARY

The Director / Senior Director, Ecosystem leads RGS strategic alliance strategy and execution across the U.S. Federal market and regulated industries. Reporting to executive leadership, this role drives partner-sourced and partner-influenced revenue by building high-impact relationships with Federal Systems Integrators (FSIs), OEMs, ISVs, Cloud Service Providers (CSPs), Managed Service Providers (MSPs), and channel partners. The ideal candidate combines strategic business development expertise with hands-on deal execution across complex Federal procurement cycles, scaling go-to-market (GTM) motions including co-sell, resale, OEM, embedded software, and managed services.


KEY RESPONSIBILITIES

Partner Management & Alliance Strategy

  • Develop joint business plans, technology roadmaps, and proactive capture strategies across named partner accounts.

  • Drive diverse partner motions across resale, OEM, embedded software, cloud, and Managed Service Provider (MSP) models.

  • Act as the internal ecosystem SME, aligning RGS Sales, Product, and Marketing teams on partner capabilities and "Powered by RGS" initiatives.

  • Collaborate with Solutions Architects to deepen technical integrations, refine reference architectures, and scale joint solutions.

Business Development & Capture

  • Build senior executive relationships across top-tier Federal Systems Integrators and alliance partners to drive program access, pipeline, and long-term positioning.

  • Lead co-sell efforts by training partner sales and technical teams on RGS joint value propositions, ROI messaging, and mission alignment.

  • Monitor Federal solicitations and map partner capabilities to active agency priorities, strategic technology initiatives, and Programs of Record.

  • Gather insights across the Federal landscape to help inform RGS product, marketing, and direct sales strategies.

  • Partner with RGS Account Executives and Solutions Architects to identify key agency programs, offices, and strategic capture opportunities.

Sales Growth & Account Strategy

  • Maintain accountability for quarter-over-quarter revenue growth and strategic sales target achievement for named accounts.

  • Lead the full sales process lifecycle for partner-driven opportunities, from initial demand generation and proof-of-concept (POC) pilots to deal closure.

  • Serve as a primary partner- and customer-facing advocate, solving complex technical and business challenges.

Industry & Technical Domain Leadership

  • Articulate the business and mission value of Kubernetes, cloud-native architectures, container security, and AI/ML to executive and technical stakeholders.

  • Guide partner strategy around U.S. Federal security frameworks, including FIPS compliance and air-gapped deployment requirements.

  • Navigate Federal acquisition processes, contracting mechanisms, and commercial/federal procurement vehicles to support proactive capture strategies.

  • Other duties as assigned.


QUALIFICATIONS

Basic Qualifications

  • 10+ years of progressive leadership in Federal business development, strategic alliances, direct sales, or partner ecosystem management within enterprise software, cloud-native, or open-source technologies.

  • Demonstrated success building and scaling partner programs that generate measurable pipeline and revenue growth in the U.S. Federal sector.

  • U.S. Citizenship required.


Preferred Qualifications

  • Deep familiarity with Federal acquisition lifecycles, strategic program capture, and major contract vehicles.

  • Solid understanding of Kubernetes, containerization, cloud-native architectures, federal security controls (FIPS, air-gap), and open-source/SaaS business models.

  • Strong executive presence with proven ability to interface, negotiate, and collaborate with C-suite leadership and cross-functional teams.

  • Ability to travel as needed for customer, partner, and industry engagements.



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