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Director Managed Service Provider Jobs in Alabama

KPMG US

Manager, Data Operations

Birmingham, AL · On-site

... Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure platform stability and reliability through ...

Abacus Technologies

Managed Services Technician I

Mobile, AL · On-site

$21.50 - $29.25/hr

The Managed Services Technician I position is ideal for someone who has a passion for providing ... directed environment with excellent attention to detailInnovative thinker who is positive ...

Telle Tire & Auto Service Inc

Service Manager

Dothan, AL · On-site

$60K/yr

Provide accurate service quotes to customers and handle customer inquiries * Assign and monitor the ... Ensure regular maintenance of equipment and tools as directed * Interact with customers regarding ...

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Director Managed Service Provider information

What is the difference between Director Managed Service Provider vs Network Operations Manager?

AspectDirector Managed Service ProviderNetwork Operations Manager
CredentialsRelevant certifications (e.g., CISSP, PMP), industry experienceNetworking certifications (e.g., CCNA, CCNP), technical expertise
Work EnvironmentOversees multiple client accounts, strategic planningManages internal network teams, day-to-day operations
Employer & IndustryManaged service providers, IT consulting firmsLarge corporations, IT departments
Search & ComparisonOften compared for leadership roles in managed servicesCompared for technical network management roles

The main difference is that a Director Managed Service Provider focuses on strategic oversight and client management across multiple accounts, while a Network Operations Manager handles the technical, operational aspects of internal network systems. Both roles require relevant certifications and industry experience but serve different organizational functions.

What are the most commonly searched types of Managed Service Provider jobs in Alabama?

The most popular types of Managed Service Provider jobs in Alabama are:

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For Director Managed Service Provider jobs in Alabama, the most frequently searched job titles are:

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The top searched job categories for Director Managed Service Provider jobs in Alabama are:

What cities in Alabama are hiring for Director Managed Service Provider jobs?

Cities in Alabama with the most Director Managed Service Provider job openings:

Director Managed Service Provider jobs near you

Manager, Data Operations

KPMG US

Birmingham, AL • On-site

Full-time

Re-posted 27 days ago

Job description

Job Summary:
KPMG is a leading provider of audit, tax, and advisory services, known for fostering a great workplace culture. They are seeking a Manager, Data Operations to oversee Azure Data Lake operations, ensuring platform reliability and managing service provider resources.
Responsibilities:
• Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities
• Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues
• Own service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as required
• Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders
• Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures
• Serve as the primary escalation point for operational issues, collaborating with cross functional teams while providing coaching and guidance to technical staff
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
Required:
• Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure Databricks, Azure Data Lake Storage Gen2, and Generative and Agentic AI concepts
• High school diploma or GED required
• Experience leading and overseeing Managed Service Provider (MSP) teams across multiple time zones
• Strong ability to develop and maintain clear, comprehensive technical and operational documentation
• Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and ability to translate platform insights into actionable improvements
• Strong communication and collaboration skills, with experience supporting strategic planning and cross functional stakeholders
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Preferred:
• Bachelor's degree from an accredited college or university is preferred
Company:
KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. Founded in 2010, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.

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