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Director Implementation Services Jobs (NOW HIRING)

Zocks

Director, Implementation

Denver, CO · Hybrid

$180K - $225K/yr

THE OPPORTUNITY Join a team that's changing financial services Zocks is the #1 AI assistant for ... As Director of Implementation, you'll build and lead the team responsible for onboarding, deploying ...

lt160

Director, Implementation

Honolulu, HI

... service in the present and future and that contribute to their job satisfaction. * Supports ... Director, Implementation Reports to: Managing Director, Strategic Initiatives FLSA Status: FT;

Liliuokalani Trust

Director, Implementation

Honolulu, HI · On-site

$108K - $128K/yr

... service in the present and future and that contribute to their job satisfaction. * Supports ... Director, Implementation Reports to: Managing Director, Strategic Initiatives FLSA Status: FT;

Visa

Director, VCA Implementation Services

Ashburn, VA · On-site

The Director, VCA Implementation Services role is a senior leadership position responsible for building, leading, and scaling a high-performing team that solution-architects, sells, and delivers VIS ...

Visa

Director, VCA Implementation Services

Ashburn, VA · On-site

The Director, VCA Implementation Services role is a senior leadership position responsible for building, leading, and scaling a high-performing team that solution-architects, sells, and delivers VIS ...

Allied Universal

NY · On-site

$160 - $250/hr

The Senior Director, Implementation is a commercial operations leader with full ownership of the ... Establish and maintain financial oversight of inventory and services to ensure effective alignment ...

Zero Hash

VP, Implementation Services

About the Job zerohash is standing up a dedicated Implementation Services function, and we're ... Direct experience implementing or onboarding regulated financial institutions (banks, broker ...

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Director Implementation Services information

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$39K

$103.5K

$168K

How much do director implementation services jobs pay per year?

As of Aug 31, 2026, the average yearly pay for director implementation services in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does a director of implementation services do?

A Director of Implementation Services oversees the planning, coordination, and execution of projects that deliver products or services to clients. They manage teams responsible for onboarding new customers, ensuring solutions are tailored to client needs, and that implementations are completed on time and within budget. This role often requires collaborating with sales, product, and support teams to ensure a seamless transition from sale to operational use. Their main goal is to ensure client satisfaction and drive the successful adoption of company solutions.

What are the key skills and qualifications needed to thrive as a director of implementation services?

To excel as a Director of Implementation Services, you need extensive project management experience, a background in business or technology, and a proven track record leading cross-functional teams. Familiarity with project management tools (such as Jira or Asana), CRM systems, and methodologies like Agile or Six Sigma is highly beneficial. Strong leadership, communication, and problem-solving skills help drive client satisfaction and effective team coordination. These competencies ensure seamless implementation of solutions, successful client outcomes, and organizational growth.

How does a director of implementation services typically collaborate with cross-functional teams during large-scale client deployments?

A Director of Implementation Services plays a pivotal role in coordinating efforts across departments such as sales, product development, customer support, and project management to ensure successful client onboarding and solution deployment. They facilitate regular meetings, establish clear communication channels, and define project milestones to align all stakeholders on goals and timelines. This collaborative approach helps to anticipate potential challenges, resolve resource conflicts, and ensure that client requirements are consistently met. Effective collaboration is essential for delivering seamless implementations and maintaining high client satisfaction.

What is the difference between Director Implementation Services vs Implementation Manager?

AspectDirector Implementation ServicesImplementation Manager
CredentialsTypically requires a bachelor’s degree, extensive experience, and sometimes certifications like PMPUsually requires a bachelor’s degree and relevant project management experience
Work EnvironmentOversees multiple projects and teams, strategic planningManages specific projects, coordinates teams, and ensures project delivery
Employer & Industry UsageCommon in large organizations, consulting firms, and tech companiesFound in various industries, including IT, healthcare, and finance

The main difference is that the Director Implementation Services focuses on strategic oversight and leadership across multiple projects, while the Implementation Manager handles day-to-day project execution and team coordination.

More about Director Implementation Services jobs

What cities are hiring for Director Implementation Services jobs?

Cities with the most Director Implementation Services job openings:

What are the most commonly searched types of Implementation Services jobs?

The most popular types of Implementation Services jobs are:

What states have the most Director Implementation Services jobs?

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Director Implementation Services jobs near you
Infographic showing various Director Implementation Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Director, Implementation

Zocks

Denver, CO • Hybrid

$180K - $225K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

THE OPPORTUNITY

Join a team that's changing financial services

Zocks is the #1 AI assistant for financial advisors. We help advisors automate their operational work and grow their business. 5,000+ firms use Zocks to turn client conversations into completed work.

We're a venture-backed team, building something that changes how financial advisors serve their clients every day. Every role here is an opportunity to shape the product, the company, and the way an entire industry works. We hire sharp, curious, and kind people who want to do meaningful work and build something from the ground up, together.


WHO YOU ARE

The SHARC in the room

At Zocks, we hire for SHARC - five qualities that define how our best people work and win together.

S - Sharp

You move fast without cutting corners. Quick decisions, thoughtful execution - you know when to act independently and when to loop in leadership.

H - Hungry

You're a self-starter who celebrates teammates as loudly as your own wins. Humble hustle is your default mode.

A - Adaptable

Startup life means things shift fast. You lean into change, pivot gracefully, and genuinely enjoy figuring out what's next.

R - Resilient

Building something new isn't always smooth. You bounce back stronger, see obstacles as puzzles, and never lose sight of the bigger picture.

C - Curious

You ask the questions others miss. You explore for fun, not just for work - and it shows in the quality of your thinking.


As Director of Implementation, you'll build and lead the team responsible for onboarding, deploying and training Zocks's enterprise and mid-market customers, which include large RIAs, broker-dealers, banks, and other financial services firms. You will build and lead a high-caliber team that drives product configuration, adoption and customer value.


You will be both a builder and an operator. You will recruit and develop the team, design the playbooks and systems that let it scale. You will also be comfortable in front of largest customers, stepping into complex deployments and setting the bar for what great delivery looks like.

What You'll Do Build and lead the Implementation Team
  • Hire, coach, and develop a team of Implementation Managers who onboard, configure, and deploy Zocks for mid-market and enterprise customers.
  • Coach the team through complex multi-stakeholder engagements and provide actionable feedback.
  • Develop clear roles, responsibilities and career paths for growth.
  Create scalable systems
  • Establish a repeatable implementation methodology - discovery, project planning, configuration, integration, testing, and go-live - and the systems and metrics to manage it.
  • Manage capacity, staffing, and forecasting so the team can scale with a fast-growing customer base.
  Drive customer impact
  • Own the implementation function's outcomes end to end: time-to-live, deployment quality, adoption at go-live, and customer satisfaction through onboarding.
  • Serve as a senior point of contact and escalation for the most complex and strategic deployments.
  Partner cross-functionally
  • Partner with Sales, Support, Product, and other Post-Sales teams to ensure smooth handoffs, a connected customer journey, and a strong feedback loop back into the product.
  • Help shape Zocks's post-sales operating model in collaboration with other functional leaders.
  Requirements
  • 7+ years in implementation, professional services, solutions delivery, or a related post-sales function, including several years leading and building teams.
  • Experience in financial services with aptitude in customer systems including but not limited to CRMs, Financial Planning Software, Custodian Software. Enough technical fluency to engage credibly with customers and your team on technical questions.
  • A track record of hiring, developing, and scaling high-performing customer-facing teams, ideally through a period of rapid growth.
  • Experience owning enterprise and mid-market SaaS implementations end to end, with accountability for timelines, adoption, and outcomes.
  • An outcome-oriented, ownership-driven approach with a focus on customer value.
  • Builder's mindset: You've created processes, playbooks and metrics where none existed, not just operated inside them.
  • Comfort operating in a fast-paced, ambiguous, high-growth environment, balancing strategic initiatives with hands-on day-to-day execution.
 
Logistics
  • Hybrid role - the entire team works from our Denver office so will need to come to the office 2-3 days per week
  • Background and reference checks required as part of onboarding
Interview process: 
  • 30-min recruiter screen 
  • Up to three 30-45-min video or onsite interviews
  • Offer pending references. 
Total estimated time: ~3 hours
 
 
Compensation
  • $180,000-$225,000 base salary
  • Equity - we're all building this together

BENEFITS

The full picture

Health

  • Medical: 100% of employee premium covered (UnitedHealthcare Select Plus network, 2 plan options)
  • Dental: 99% covered - Guardian, $1,500 annual benefit
  • Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance
  • FSA: Zocks matches dollar-for-dollar up to $500/year

Time off

  • Unlimited PTO
  • Paid sick time
  • 11 paid holidays

Family

  • Birthing parent: 12 weeks fully paid parental leave
  • Non-birthing parent: 6 weeks fully paid parental leave

Financial

  • 401(k) via Guideline - Pre-tax and Roth options; low-cost Vanguard funds

Everything else

  • MacBook laptop + Google Workspace, Slack, and Zoom provided
  • Equity grant - details included as part of your offer
  • Growth opportunities for high performers after 6 months
  • Collaborative, low-ego culture with smart, kind teammates

EQUAL OPPORTUNITY

Zocks AI is an equal opportunity employer. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. We believe diversity drives creativity, innovation, and success - and we encourage all qualified people to apply.

We may use AI tools to support parts of the hiring process. These tools assist our team but do not replace human judgment. Final hiring decisions are always made by humans.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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