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Manager Implementation Services Jobs (NOW HIRING)

Experience * 8+ years in enterprise SaaS implementation, customer success, or professional services * 3+ years managing or mentoring a team of IMs, CSMs, or similar customer-facing roles * Proven ...

Apply strong program and change management discipline to complex implementations involving multiple ... services or payments. * Experience working with issuers, processors, fintechs, or enabling ...

Apply strong program and change management discipline to complex implementations involving multiple ... services or payments. * Experience working with issuers, processors, fintechs, or enabling ...

ADP is hiring a Project Manager I, Implementation . In this position, you'll be responsible for the ... Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each ...

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We offer comprehensive HR services, including payroll processing, benefits administration, workers ... As the Implementation Project Manager, you will own the client relationship, ensuring comprehensive ...

We offer comprehensive HR services, including payroll processing, benefits administration, workers ... As the Implementation Project Manager, you will own the client relationship, ensuring comprehensive ...

We offer comprehensive HR services, including payroll processing, benefits administration, workers ... As the Implementation Project Manager, you will own the client relationship, ensuring comprehensive ...

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Manager Implementation Services information

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$39K

$103.5K

$168K

How much do manager implementation services jobs pay per year?

As of Jun 4, 2026, the average yearly pay for manager implementation services in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Implementation Services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What are the typical challenges faced by a Manager Implementation Services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are Manager Implementation Services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

What cities are hiring for Manager Implementation Services jobs? Cities with the most Manager Implementation Services job openings:
What are the most commonly searched types of Implementation Services jobs? The most popular types of Implementation Services jobs are:
What states have the most Manager Implementation Services jobs? States with the most job openings for Manager Implementation Services jobs include:
Practice Manager - Implementation Services (Remote)

Practice Manager - Implementation Services (Remote)

Veeva Systems

Remote

Full-time

Posted 8 days ago


Job description

Job Summary:
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. In this role, you will lead a professional services team focused on customer success from implementation and beyond, driving operational excellence and cultivating a positive environment.
Responsibilities:
• Lead a Professional Services team that delivers Veeva Quality Cloud
• Responsible for hiring, performance management, and mentorship
• Execute as a Services Delivery Lead for multiple customer engagements as a non-billable resource. Dedicate up to 25% of time engaging with customers.
• Manage supply and demand of your team. Responsible for staffing the right people on the right projects and providing oversight to ensure delivery success.
• Support and coach your team. Find and create billable work to drive productivity and hold your team accountable.
• Manage escalations and support sales and other teams in the pre-sales process.
• Cultivate trusted relationships with customers
• Coordinate across projects and other Veeva functions to ensure lessons learned and best practices are shared to improve service delivery.
• Provide executive oversight of internal initiatives and project sponsorship
• Build an internal network across Veeva – Sales, Strategy, Product, and Services - to champion customer and employee success
Qualifications:
Required:
• 10+ years of software implementation experience at a software vendor or consulting firm
• 8+ years in people management
• Has grown and led a professional services team
• Operational excellence in leading Services including utilization and resource management
• Ability to travel up to 25% of the time
Preferred:
• Experience implementing Quality Systems for Life Sciences or regulated industries
Company:
Veeva delivers the industry cloud for life sciences with software, AI, data, and business consulting. Founded in 2007, the company is headquartered in Pleasanton, USA, with a team of 5001-10000 employees. The company is currently Late Stage.