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Director Implementation Services Jobs (NOW HIRING)

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Director, VCA Implementation Services

Ashburn, VA · On-site

The Director, VCA Implementation Services role is a senior leadership position responsible for building, leading, and scaling a high-performing team that solution-architects, sells, and delivers VIS ...

Code and Theory

Director, Implementation (US)

Austin, TX · On-site

$150K - $225K/yr

We're looking for a Director of Implementation to own how the Machine lands inside customer and ... A track record of leading technical implementations or professional-services delivery for a ...

Sagility

Senior Director-Implementation

Concord, NC

Sagility combines industry-leading technology and transformation-driven BPM services with decades ... Senior Director-Implementation Education: * A Bachelor's Degree / MBA 8 + years of relevant ...

Sagility LLC

Senior Director-Implementation

Sagility combines industry-leading technology and transformation-driven BPM services with decades ... Senior Director-Implementation Education: * A Bachelor's Degree / MBA 8 + years of relevant ...

Zero Hash

VP, Implementation Services

About the Job zerohash is standing up a dedicated Implementation Services function, and we're ... Direct experience implementing or onboarding regulated financial institutions (banks, broker ...

Cotiviti

Overview The Implementation Director will guide the delivery of services and technology to one or more clients by planning, supporting and / or managing implementation activities from pre-sales ...

Cotiviti

The Implementation Director will guide the delivery of services and technology to one or more clients by planning, supporting, and managing implementation activities from pre-sales support through ...

Cotiviti

Implementation Director (Healthcare)

The Implementation Director will guide the delivery of services and technology to one or more clients by planning, supporting, and managing implementation activities from pre-sales support through ...

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Director Implementation Services information

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$39K

$103.5K

$168K

How much do director implementation services jobs pay per year?

As of Jul 23, 2026, the average yearly pay for director implementation services in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

How does a Director of Implementation Services typically collaborate with cross-functional teams during large-scale client deployments?

A Director of Implementation Services plays a pivotal role in coordinating efforts across departments such as sales, product development, customer support, and project management to ensure successful client onboarding and solution deployment. They facilitate regular meetings, establish clear communication channels, and define project milestones to align all stakeholders on goals and timelines. This collaborative approach helps to anticipate potential challenges, resolve resource conflicts, and ensure that client requirements are consistently met. Effective collaboration is essential for delivering seamless implementations and maintaining high client satisfaction.

What does a Director of Implementation Services do?

A Director of Implementation Services oversees the planning, coordination, and execution of projects that deliver products or services to clients. They manage teams responsible for onboarding new customers, ensuring solutions are tailored to client needs, and that implementations are completed on time and within budget. This role often requires collaborating with sales, product, and support teams to ensure a seamless transition from sale to operational use. Their main goal is to ensure client satisfaction and drive the successful adoption of company solutions.

What is the difference between Director Implementation Services vs Implementation Manager?

AspectDirector Implementation ServicesImplementation Manager
CredentialsTypically requires a bachelor’s degree, extensive experience, and sometimes certifications like PMPUsually requires a bachelor’s degree and relevant project management experience
Work EnvironmentOversees multiple projects and teams, strategic planningManages specific projects, coordinates teams, and ensures project delivery
Employer & Industry UsageCommon in large organizations, consulting firms, and tech companiesFound in various industries, including IT, healthcare, and finance

The main difference is that the Director Implementation Services focuses on strategic oversight and leadership across multiple projects, while the Implementation Manager handles day-to-day project execution and team coordination.

What are the key skills and qualifications needed to thrive as a Director of Implementation Services, and why are they important?

To excel as a Director of Implementation Services, you need extensive project management experience, a background in business or technology, and a proven track record leading cross-functional teams. Familiarity with project management tools (such as Jira or Asana), CRM systems, and methodologies like Agile or Six Sigma is highly beneficial. Strong leadership, communication, and problem-solving skills help drive client satisfaction and effective team coordination. These competencies ensure seamless implementation of solutions, successful client outcomes, and organizational growth.
More about Director Implementation Services jobs
What cities are hiring for Director Implementation Services jobs? Cities with the most Director Implementation Services job openings:
What are the most commonly searched types of Implementation Services jobs? The most popular types of Implementation Services jobs are:
What states have the most Director Implementation Services jobs? States with the most job openings for Director Implementation Services jobs include:
What job categories do people searching Director Implementation Services jobs look for? The top searched job categories for Director Implementation Services jobs are:
Director Implementation Services jobs near you
Infographic showing various Director Implementation Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Director, Implementation Services, Enterprise

Director, Implementation Services, Enterprise

Modernizing Medicine, Inc.

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Join the Team Modernizing Medicine
At ModMed, we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
A Culture of Excellence
When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:
  • Consistently ranked as a Top Place to Work
  • 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year"
  • 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
  • Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.
Ready to modernize medicine with us?
Job Description Summary:
The Director, Professional Services will be responsible for the design, implementation and management of various Professional Services organizations (Enterprise Project Management, Business Consulting, Pay Implementations) and personnel per strategic departmental KPI requirements. In alignment with our company culture, the Director will be guided by our core values: be agile, pursue effectiveness and efficiency, earn trust, and champion innovation. This role will work closely with Sales Organization, Training Services, Technology Services, and Operations teams to develop processes to meet and exceed our clients' expectations.
Job Responsibilities:
  • Leads Professional Services teams who oversee the implementation and execution of tasks associated with the full suite of ModMed products, solutions, and integrations.
  • Takes ownership of team successes by directing, mentoring, and coaching.
  • Manifests an understanding of project management practices and principles (constraints, risks/issues management, best practices, etc.)
  • Serves as an escalation point for issues beyond team authority; resolves conflicts involving project priorities, resources, and/or contractual issues with the client.
  • Demonstrates the ability to quickly understand a business situation; make prompt decisions to facilitate the expedition of resolutions and navigate to successful outcomes.
  • Builds positive working relationships/partnerships and a trusted advisor within the organization, consulting practice managers, clients, and is recognized by the client as the delivery executive responsible for the ensuring overall delivery experience.
  • Ensures adherence to quality standards and documented processes in day-to-day activities.
  • Interfaces with client project stakeholders, including C-level management and directors, to elicit business and functional requirements.
  • Proactively addresses performance concerns with the applicable manager; provides performance evaluation input for project resources.
  • Has a thorough understanding of the business's key performance indicators and metrics and manages them to successful levels consistently.
  • Proactively manages the financial details of the business, including but not limited to forecasting revenue, concessions/credits, backlog management, and EBITDA.
  • Works collaboratively with the leadership team to develop and/or improve the practice as a whole, including strategies, policies, and processes; supports and promotes the use of leading-edge delivery methodologies and best practices.

Job Qualifications:
  • Bachelor's degree in Business Administration, Computer Science, Healthcare Administration, or a related field; Master's degree preferred.
  • Demonstrated leadership abilities to effectively lead a cross-functional client-driven organization.
  • 5+ years of Electronic Health Record implementations leadership experience.
  • 5+ years of experience leading Practice Management/Revenue Cycle Management implementations.
  • Ability to quickly learn, analyze, understand, and convey complex information.
  • Excellent verbal and written communication and listening skills.
  • Ability to effectively work independently and coordinate team efforts.
  • Experience with Salesforce or related implementation and CRM software solutions.
  • Quality Assurance management
  • Expert knowledge of creating and managing a Project Management organization.

ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
United States
  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
  • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
  • Generous Paid Time Off and Paid Parental Leave programs,
  • Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
  • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
  • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
  • Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
  • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

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