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Partnering closely with Business Development, Patient Services, Internal Operations, Technology, Compliance, Analytics, and client stakeholders, the Director, Implementation leads the full ...

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Director, EOR Implementation

$139K - $220K/yr

As the Director of Implementation, you will lead the ~50+ FTE Implementation EOR team, responsible ... services to clients. * Build, maintain, and execute quarterly plans aligned with business ...

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$39K

$103.5K

$168K

How much do director implementation services jobs pay per year?

As of Jun 5, 2026, the average yearly pay for director implementation services in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Implementation Services, and why are they important?

To excel as a Director of Implementation Services, you need extensive project management experience, a background in business or technology, and a proven track record leading cross-functional teams. Familiarity with project management tools (such as Jira or Asana), CRM systems, and methodologies like Agile or Six Sigma is highly beneficial. Strong leadership, communication, and problem-solving skills help drive client satisfaction and effective team coordination. These competencies ensure seamless implementation of solutions, successful client outcomes, and organizational growth.

How does a Director of Implementation Services typically collaborate with cross-functional teams during large-scale client deployments?

A Director of Implementation Services plays a pivotal role in coordinating efforts across departments such as sales, product development, customer support, and project management to ensure successful client onboarding and solution deployment. They facilitate regular meetings, establish clear communication channels, and define project milestones to align all stakeholders on goals and timelines. This collaborative approach helps to anticipate potential challenges, resolve resource conflicts, and ensure that client requirements are consistently met. Effective collaboration is essential for delivering seamless implementations and maintaining high client satisfaction.

What does a Director of Implementation Services do?

A Director of Implementation Services oversees the planning, coordination, and execution of projects that deliver products or services to clients. They manage teams responsible for onboarding new customers, ensuring solutions are tailored to client needs, and that implementations are completed on time and within budget. This role often requires collaborating with sales, product, and support teams to ensure a seamless transition from sale to operational use. Their main goal is to ensure client satisfaction and drive the successful adoption of company solutions.

What jobs make $3,000 a month without a degree?

For a Director of Implementation Services or similar roles, earning $3,000 a month typically requires significant experience and industry knowledge, often exceeding entry-level qualifications. Many related jobs in sales, customer support, or technical roles can reach this income level without a degree, especially with certifications, strong skills, and performance-based pay structures.

What is the difference between Director Implementation Services vs Implementation Manager?

AspectDirector Implementation ServicesImplementation Manager
CredentialsTypically requires a bachelor’s degree, extensive experience, and sometimes certifications like PMPUsually requires a bachelor’s degree and relevant project management experience
Work EnvironmentOversees multiple projects and teams, strategic planningManages specific projects, coordinates teams, and ensures project delivery
Employer & Industry UsageCommon in large organizations, consulting firms, and tech companiesFound in various industries, including IT, healthcare, and finance

The main difference is that the Director Implementation Services focuses on strategic oversight and leadership across multiple projects, while the Implementation Manager handles day-to-day project execution and team coordination.

More about Director Implementation Services jobs
What cities are hiring for Director Implementation Services jobs? Cities with the most Director Implementation Services job openings:
What are the most commonly searched types of Implementation Services jobs? The most popular types of Implementation Services jobs are:
What states have the most Director Implementation Services jobs? States with the most job openings for Director Implementation Services jobs include:
What job categories do people searching Director Implementation Services jobs look for? The top searched job categories for Director Implementation Services jobs are:
Director Implementation Services jobs near you
Infographic showing various Director Implementation Services job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 68% Full Time, 10% Part Time, 2% Temporary, and 18% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Regional Director Implementation, Domestic Ground

Regional Director Implementation, Domestic Ground

Crane Worldwide Logistics

Houston, TX • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 13 days ago

Crane Worldwide Logistics rating

7.8

Company rating: 7.8 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

ESSENTIAL JOB FUNCTIONS
  • Lead implementation of domestic ground transportation solutions (LTL, FTL, final mile, brokerage, parcel).
  • Serve as executive point of contact during onboarding for ground accounts.
  • Develop detailed implementation plans covering pricing alignment, carrier procurement, routing guide development, EDI/API integration, reporting configuration, and SOP creation.
  • Coordinate cross-functional teams including operations, IT, carrier relations, finance, and sales to ensure smooth launch.
  • Identify operational risks specific to domestic ground networks and proactively mitigate issues prior to go-live.
  • Establish KPIs for service, cost, and carrier performance
  • Drive post-launch stabilization and conduct formal implementation review assessing operational, financial, and service performance.
  • Standardize ground implementation processes and documentation to drive scalability and repeatability.
  • Escalate and resolve client, operational or carrier-related service issues during transition and early lifecycle.
  • Other duties as assigned.

OTHER SKILLS/ABILITIES
  • Deep knowledge of U.S. ground transportation markets, including LTL classifications, FTL spot and contract markets, parcel carrier structures, and brokerage operations.
  • Strong understanding of domestic carrier capacity cycles and pricing dynamics.
  • Demonstrated success implementing multi-site domestic shipping programs.
  • Financial acumen with ability to analyze margins, cost models, and network impact.
  • Ability to drive accountability across operations and carrier management teams.
  • Strong negotiation skills with carriers and customers.
  • Ability to operate under tight implementation timelines without sacrificing service quality.
  • Advanced proficiency in TMS platforms and Microsoft Office.
  • Strong executive communication and presentation skills.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from management, employees and clients

EDUCATION AND EXPERIENCE
  • Bachelor's degree in Supply Chain, Logistics, Business or related field preferred.
  • Minimum 7-10 years' experience in U.S. domestic ground transportation.
  • Minimum 5 years leadership experience managing implementation or operational teams.
  • Experience working with LTL, FTL, brokerage, and parcel carriers required.
  • Proven track record launching mid-to-large domestic ground accounts.

CERTIFICATIONS AND LICENSES
  • Professional certification may be required in some areas.

PHYSICAL REQUIREMENTS
  • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
  • Sitting for extended periods of time.
  • Vision abilities required by this job include close vision and the ability to adjust focus

WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information: http://www.dhs.gov/e-verify
Company benefits are contingent upon meeting eligibility requirements and plan conditions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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