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Director Implementation Services Jobs (NOW HIRING)

Visa

Director, VCA Implementation Services

Ashburn, VA · On-site

The Director, VCA Implementation Services role is a senior leadership position responsible for building, leading, and scaling a high-performing team that solution-architects, sells, and delivers VIS ...

Allied Universal

NY · On-site

$160 - $250/hr

The Senior Director, Implementation is a commercial operations leader with full ownership of the ... Establish and maintain financial oversight of inventory and services to ensure effective alignment ...

RapidSOS

Director, Implementation Engineering

RapidSOS is looking for a Director of Implementation Engineering to lead our enterprise B2B ... AI, call routing, and emergency service integrations reliably handle mission-critical ...

RapidSOS

Director, Implementation Engineering

OR · On-site +1

RapidSOS is looking for a Director of Implementation Engineering to lead our enterprise B2B ... AI, call routing, and emergency service integrations reliably handle mission-critical ...

Zero Hash

VP, Implementation Services

About the Job zerohash is standing up a dedicated Implementation Services function, and we're ... Direct experience implementing or onboarding regulated financial institutions (banks, broker ...

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Director Implementation Services information

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$39K

$103.5K

$168K

How much do director implementation services jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director implementation services in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does a director of implementation services do?

A Director of Implementation Services oversees the planning, coordination, and execution of projects that deliver products or services to clients. They manage teams responsible for onboarding new customers, ensuring solutions are tailored to client needs, and that implementations are completed on time and within budget. This role often requires collaborating with sales, product, and support teams to ensure a seamless transition from sale to operational use. Their main goal is to ensure client satisfaction and drive the successful adoption of company solutions.

What are the key skills and qualifications needed to thrive as a director of implementation services?

To excel as a Director of Implementation Services, you need extensive project management experience, a background in business or technology, and a proven track record leading cross-functional teams. Familiarity with project management tools (such as Jira or Asana), CRM systems, and methodologies like Agile or Six Sigma is highly beneficial. Strong leadership, communication, and problem-solving skills help drive client satisfaction and effective team coordination. These competencies ensure seamless implementation of solutions, successful client outcomes, and organizational growth.

How does a director of implementation services typically collaborate with cross-functional teams during large-scale client deployments?

A Director of Implementation Services plays a pivotal role in coordinating efforts across departments such as sales, product development, customer support, and project management to ensure successful client onboarding and solution deployment. They facilitate regular meetings, establish clear communication channels, and define project milestones to align all stakeholders on goals and timelines. This collaborative approach helps to anticipate potential challenges, resolve resource conflicts, and ensure that client requirements are consistently met. Effective collaboration is essential for delivering seamless implementations and maintaining high client satisfaction.

What is the difference between Director Implementation Services vs Implementation Manager?

AspectDirector Implementation ServicesImplementation Manager
CredentialsTypically requires a bachelor’s degree, extensive experience, and sometimes certifications like PMPUsually requires a bachelor’s degree and relevant project management experience
Work EnvironmentOversees multiple projects and teams, strategic planningManages specific projects, coordinates teams, and ensures project delivery
Employer & Industry UsageCommon in large organizations, consulting firms, and tech companiesFound in various industries, including IT, healthcare, and finance

The main difference is that the Director Implementation Services focuses on strategic oversight and leadership across multiple projects, while the Implementation Manager handles day-to-day project execution and team coordination.

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What are the most commonly searched types of Implementation Services jobs?

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Director Implementation Services jobs near you
Infographic showing various Director Implementation Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Director, VCA Implementation Services

Visa

Ashburn, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Visa rating

8.6

Company rating: 8.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

5th of 21 rated payment service providers

Job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description
A Unique Opportunity to Lead in Digital Payments & Consulting
Visa, the global leader in digital payments technology, is on a mission to connect the world through the most innovative, reliable, and secure payment network. Visa's advanced processing network, VisaNet, handles more than 65,000 transaction messages per second, underscoring the company's commitment to innovation and the growth of connected commerce.
Visa Consulting and Analytics (VCA) Implementation Services (VIS) helps clients successfully implement Visa solutions by translating strategy and product capabilities into real-world execution. VIS partners closely with clients to design, architect, and deliver implementations that are practical, scalable, and aligned to each client's technical, operational, and regulatory context.
VIS Services includes, but is not limited to, hands-on, client-facing support that helps clients plan, execute, and operationalize complex work-such as program-managing multi-workstream initiatives on behalf of the client, assessing and improving day-to-day card operations, supporting clients in running fraud operations, and helping clients launch new card products.
The Director, VCA Implementation Services role is a senior leadership position responsible for building, leading, and scaling a high-performing team that solution-architects, sells, and delivers VIS offerings-driving measurable outcomes and long-term client value from early solution design through implementation delivery.
Success in this role looks like: delivering implementations that achieve measurable outcomes (e.g., on-time/on-budget delivery, faster time-to-value, and improved adoption/operational readiness), achieving quarterly and full-year sales and margin targets, while scaling repeatable VIS delivery standards across Super Regionals clients.
The client segments within the purview of this role include Super Regionals clients, requiring a leader who can flex across complex enterprise environments as well as more resource-constrained institutions.
Key Responsibilities
Practice and Team Leadership
  • Build, lead, and develop a multidisciplinary VIS team comprising solution architects, implementation leads, and delivery professionals.
  • Establish operating rhythms, delivery standards, and quality controls that improve consistency and client outcomes across VIS engagements.
  • Coach and mentor leaders and individual contributors, fostering a culture of accountability, collaboration, and continuous improvement.
Solution Architecture and Offering Leadership
  • Lead the design of VIS solutions that help clients implement Visa products, platforms, and services within their technology and operating environments.
  • Shape and evolve VIS offerings to be modular, scalable, and repeatable while allowing for client-specific customization.
  • Partner with VCA Practices, Product, Technology, and regional teams to ensure VIS solutions are aligned with Visa's broader strategy and capabilities.
Consultative Selling and Client Engagement
  • Serve as a senior executive sponsor in client engagements, owning complex conversations related to implementation approach, scope, value, and risk.
  • Partner with sales and VCA Practice leaders to identify client needs and support deal pursuit and closure.
  • Clearly articulate the value of VIS services, including how effective implementation accelerates client outcomes and maximizes Visa investments.
Delivery Excellence
  • Deliver VIS engagements on time, within scope and budget, and to agreed quality standards.
  • Apply strong program and change management discipline to complex implementations involving multiple stakeholders and dependencies.
  • Proactively identify and mitigate delivery risks, escalating and resolving issues with diplomacy and urgency.
Client and Market Focus
  • Maintain a strong understanding of client operating models, processor and issuer environments, and the competitive landscape.
  • Tailor VIS approaches to the distinct needs of Super Regionals clients.
  • Use market insights and client feedback to continuously refine VIS offerings and delivery models.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
  • 10+ years of experience leading client-facing implementation, integration, or transformation programs in financial services, payments, or consulting, including accountability for scope, budget, risk, and delivery outcomes.
  • Bachelor's degree required, and advanced degree preferred.
Preferred Qualifications
  • Significant experience leading implementation, integration, or transformation programs within financial services or payments.
  • Experience working with issuers, processors, fintechs, or enabling platforms within the payments ecosystem.
  • Demonstrated success building and leading client-facing delivery teams.
  • Strong background in consultative selling, solution architecture, and complex stakeholder management.
Personal Attributes
  • Executive presence with the ability to communicate effectively with both technical and non-technical audiences.
  • Structured, analytical thinker with a pragmatic, execution-oriented mindset.
  • Collaborative leader who thrives in matrixed, cross-functional environments.
  • Resilient and adaptable, comfortable navigating ambiguity while driving clarity and results.
Additional Information
  • Work Hours: Availability during core business hours, with occasional meetings outside standard hours.
  • Travel Requirements: Up to 25% travel, as needed.
  • Work Environment: Office and remote settings, and role involves significant client interaction and collaboration.
  • Compliance: Visa will consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable laws.

U.S. Applicants Only
The estimated salary range for this position is $160,500 to $285,600 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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About Visa

Sourced by ZipRecruiter

Visa is a global leader in digital payments, facilitating over 215 billion transactions annually across more than 200 countries and territories. Our mission is to connect the world through an innovative, reliable, and secure payments network, empowering individuals, businesses, and economies to thrive. When you become a part of Visa, you join a purpose-driven culture that values growth, embraces diversity, and recognizes the significance of your contributions. We believe in creating inclusive economies that uplift everyone, everywhere. Your work at Visa will directly impact billions of people worldwide, enabling access to financial services and shaping the future of money movement.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

1958

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