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Director Implementation Services Jobs (NOW HIRING)

corpay

Implementation Project Coordinator

Brentwood, TN · Hybrid

... Services division. This position falls under our North America Fuel line of business and is located ... You will report directly to the Director of Implementations and regularly collaborate with cross ...

corpay

Implementation Project Coordinator

Brentwood, TN · Hybrid

... Services division. This position falls under our North America Fuel line of business and is located ... You will report directly to the Director of Implementations and regularly collaborate with cross ...

Emburse

Director, Professional Services

Dallas, TX

The Director, Implementation is a senior delivery leader responsible for the end-to-end onboarding ... This role reports to the Senior Director, Professional Services (Americas) and partners closely ...

Emburse

Director, Professional Services

Dallas, TX · On-site

The Director, Implementation is a senior delivery leader responsible for the end-to-end onboarding ... This role reports to the Senior Director, Professional Services (Americas) and partners closely ...

ADP

Implementation Consultant III

Norfolk, VA · On-site

Provides implementation services as defined in TotalSource Implementation Methodology, using ... invoicing, direct deposits, etc. * Client interaction and problem resolution. Resolves client ...

Emburse

Director, Professional Services

Dallas, TX

The Director, Implementation is a senior delivery leader responsible for the end-to-end onboarding ... This role reports to the Senior Director, Professional Services (Americas) and partners closely ...

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Director Implementation Services information

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$39K

$103.5K

$168K

How much do director implementation services jobs pay per year?

As of Jul 23, 2026, the average yearly pay for director implementation services in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

How does a Director of Implementation Services typically collaborate with cross-functional teams during large-scale client deployments?

A Director of Implementation Services plays a pivotal role in coordinating efforts across departments such as sales, product development, customer support, and project management to ensure successful client onboarding and solution deployment. They facilitate regular meetings, establish clear communication channels, and define project milestones to align all stakeholders on goals and timelines. This collaborative approach helps to anticipate potential challenges, resolve resource conflicts, and ensure that client requirements are consistently met. Effective collaboration is essential for delivering seamless implementations and maintaining high client satisfaction.

What does a Director of Implementation Services do?

A Director of Implementation Services oversees the planning, coordination, and execution of projects that deliver products or services to clients. They manage teams responsible for onboarding new customers, ensuring solutions are tailored to client needs, and that implementations are completed on time and within budget. This role often requires collaborating with sales, product, and support teams to ensure a seamless transition from sale to operational use. Their main goal is to ensure client satisfaction and drive the successful adoption of company solutions.

What is the difference between Director Implementation Services vs Implementation Manager?

AspectDirector Implementation ServicesImplementation Manager
CredentialsTypically requires a bachelor’s degree, extensive experience, and sometimes certifications like PMPUsually requires a bachelor’s degree and relevant project management experience
Work EnvironmentOversees multiple projects and teams, strategic planningManages specific projects, coordinates teams, and ensures project delivery
Employer & Industry UsageCommon in large organizations, consulting firms, and tech companiesFound in various industries, including IT, healthcare, and finance

The main difference is that the Director Implementation Services focuses on strategic oversight and leadership across multiple projects, while the Implementation Manager handles day-to-day project execution and team coordination.

What are the key skills and qualifications needed to thrive as a Director of Implementation Services, and why are they important?

To excel as a Director of Implementation Services, you need extensive project management experience, a background in business or technology, and a proven track record leading cross-functional teams. Familiarity with project management tools (such as Jira or Asana), CRM systems, and methodologies like Agile or Six Sigma is highly beneficial. Strong leadership, communication, and problem-solving skills help drive client satisfaction and effective team coordination. These competencies ensure seamless implementation of solutions, successful client outcomes, and organizational growth.
More about Director Implementation Services jobs
What cities are hiring for Director Implementation Services jobs? Cities with the most Director Implementation Services job openings:
What are the most commonly searched types of Implementation Services jobs? The most popular types of Implementation Services jobs are:
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What job categories do people searching Director Implementation Services jobs look for? The top searched job categories for Director Implementation Services jobs are:
Director Implementation Services jobs near you
Infographic showing various Director Implementation Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Implementation Project Coordinator

Implementation Project Coordinator

corpay

Brentwood, TN • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Job description

What We Need

Corpay is currently looking to hire an Implementation Project Coordinator within our Implementation Services division. This position falls under our North America Fuel line of business and is located in Brentwood, TN. In this role, you will lead the successful implementation of client solutions from project initiation through completion, ensuring seamless delivery and client satisfaction. You will report directly to the Director of Implementations and regularly collaborate with cross-functional teams including Product, Engineering, Operations and Support.

How We Work

As an Implementation Project Coordinator, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

  • Assigned workspace in Brentwood, TN
  • Company-issued equipment
  • Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

  • Leading complex client implementations from discovery through go-live
  • Serving as the primary point of contact for clients during implementation
  • Collaborating cross-functionally to resolve issues and optimize outcomes
  • Analyzing client requirements and configuring system solutions
  • Providing training and mentorship to team members
  • Identifying opportunities to streamline processes and enhance client satisfaction
  • Managing customer accounts through Salesforce CRM and related platforms
  • Setting up accounts within Comdata systems (Web, AS400, Databases, HOST)
  • Designing account structures tailored to client business needs
  • Tracking and maintaining customer status during implementation
  • Driving revenue growth through effective Early Life Management
  • Delivering client training sessions via webinars or on-demand resources
  • Partnering with sales and customers to ensure successful account launches

Qualifications & Skills

  • Bachelor’s degree or minimum 2 years of equivalent work experience
  • Experience with CRM systems (Salesforce preferred)
  • Strong technical aptitude with ability to learn multiple systems (AS400, databases, APIs)
  • Exceptional attention to detail and accuracy
  • Excellent communication and customer service skills
  • Proven ability to manage multiple priorities and lead projects
  • Strong problem-solving and collaborative mindset
  • Advanced proficiency in Microsoft Excel (formulas, pivot tables, VLOOKUP, macros)
  • Previous experience in customer onboarding, implementation, or account management
  • Familiarity with payments, financial services, and/or fleet management industries
  • Experience conducting client training sessions
  • Ability to translate technical concepts into business language

 

Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

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