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Director Implementation Services Jobs (NOW HIRING)

You will report directly to the Director of Global Implementation Services and regularly collaborate with Account management, IT, Finance, and the Application Support team. How We Work As an ...

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Sup. - Client Implementation

Phoenix, AZ · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Saint Louis, MO · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Atlanta, GA · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Charlotte, NC · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Pittsburgh, PA · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Schaumburg, IL · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Houston, TX · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Boston, MA · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Novi, MI · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Bethesda, MD · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Bloomington, MN · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Milwaukee, WI · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

Sup. - Client Implementation

Tampa, FL · On-site +1

$80K - $107K/yr

... and IEB (Matrix) services. He/she will drive the process through a combination of direct ... Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ...

The Director, Implementation is a senior delivery leader responsible for the end-to-end onboarding ... This role reports to the Senior Director, Professional Services (Americas) and partners closely ...

Provides implementation services as defined in TotalSource Implementation Methodology, using ... invoicing, direct deposits, etc. * Client interaction and problem resolution. Resolves client ...

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Director Implementation Services information

See salary details

$39K

$103.5K

$168K

How much do director implementation services jobs pay per year?

As of Jun 25, 2026, the average yearly pay for director implementation services in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

How does a Director of Implementation Services typically collaborate with cross-functional teams during large-scale client deployments?

A Director of Implementation Services plays a pivotal role in coordinating efforts across departments such as sales, product development, customer support, and project management to ensure successful client onboarding and solution deployment. They facilitate regular meetings, establish clear communication channels, and define project milestones to align all stakeholders on goals and timelines. This collaborative approach helps to anticipate potential challenges, resolve resource conflicts, and ensure that client requirements are consistently met. Effective collaboration is essential for delivering seamless implementations and maintaining high client satisfaction.

What does a Director of Implementation Services do?

A Director of Implementation Services oversees the planning, coordination, and execution of projects that deliver products or services to clients. They manage teams responsible for onboarding new customers, ensuring solutions are tailored to client needs, and that implementations are completed on time and within budget. This role often requires collaborating with sales, product, and support teams to ensure a seamless transition from sale to operational use. Their main goal is to ensure client satisfaction and drive the successful adoption of company solutions.

What is the difference between Director Implementation Services vs Implementation Manager?

AspectDirector Implementation ServicesImplementation Manager
CredentialsTypically requires a bachelor’s degree, extensive experience, and sometimes certifications like PMPUsually requires a bachelor’s degree and relevant project management experience
Work EnvironmentOversees multiple projects and teams, strategic planningManages specific projects, coordinates teams, and ensures project delivery
Employer & Industry UsageCommon in large organizations, consulting firms, and tech companiesFound in various industries, including IT, healthcare, and finance

The main difference is that the Director Implementation Services focuses on strategic oversight and leadership across multiple projects, while the Implementation Manager handles day-to-day project execution and team coordination.

What are the key skills and qualifications needed to thrive as a Director of Implementation Services, and why are they important?

To excel as a Director of Implementation Services, you need extensive project management experience, a background in business or technology, and a proven track record leading cross-functional teams. Familiarity with project management tools (such as Jira or Asana), CRM systems, and methodologies like Agile or Six Sigma is highly beneficial. Strong leadership, communication, and problem-solving skills help drive client satisfaction and effective team coordination. These competencies ensure seamless implementation of solutions, successful client outcomes, and organizational growth.
More about Director Implementation Services jobs
What cities are hiring for Director Implementation Services jobs? Cities with the most Director Implementation Services job openings:
What are the most commonly searched types of Implementation Services jobs? The most popular types of Implementation Services jobs are:
What states have the most Director Implementation Services jobs? States with the most job openings for Director Implementation Services jobs include:
Infographic showing various Director Implementation Services job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Implementation Specialist

Implementation Specialist

corpay

Lexington, KY • On-site

Other

Posted 2 days ago


Corpay rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

14th of 18 rated payment service providers


Job description

What We Need

Corpay is currently looking to hire an Implementation Specialist within our Stored Value Solutions (SVS) division. This position falls under our Prepaid line of business and is located in Louisville, KY. In this role, you will be responsible for the implementation and onboarding of gift card-related products and services in a customer-focused manner. Candidates will be responsible for project management activities, product support to clients, SVS sales executives, and account management staff. Provide customer training to enable customers to successfully utilize SVS’ products and services. Candidate must display the ability to manage multiple implementations simultaneously and utilize project management best practices, processes, and procedures to ensure all assigned projects are delivered with quality and on schedule. Promote new and/or additional revenue opportunities. You will report directly to the Director of Global Implementation Services and regularly collaborate with Account management, IT, Finance, and the Application Support team.

 

How We Work

As an Implementation Specialist, you will be expected to work in an onsite environment. Corpay will set you up for success by providing:

  • Assigned workspace in Louisville, KY
  • Company-issued equipment
  • Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

  • Managing all aspects of the implementation process. Gathering project requirements, creating and maintaining project plans, identifying risk, problem-solving, and setting and adhering to deadlines. 
  • Communicating effectively to clients, project teams, and stakeholders.
  • Providing regular updates to internal stakeholders and management.
  • Collaborating with other departments to ensure tasks are completed to ensure there are no impacts on project timelines.
  • The ability to effectively facilitate project meetings and training sessions either onsite or virtual.
  • Ensuring that all customer interactions are documented and alert management and/or Sales of important account relationship issues or problems needing escalation for resolution. 
  • Working with Implementation management and peers to improve the Implementation process.  Looking for efficiencies to improve the timeliness of implementations while also reviewing the processes to improve the quality of implementations. 

 

Qualifications & Skills

  • Bachelor’s Degree with a concentration in Business Administration or Computer Science is preferred.  Equivalent experience might be considered in lieu of degree.
  • Familiarity with project management software, tools, and techniques.
  • Knowledge of web applications, and web design is preferred.
  • General IT knowledge of systems, software/hardware, and telecommunications connectivity terminology is preferred.
  • The candidate should have a minimum of 2 years related experience.
  • Strong level of personal organization with excellent oral/written communication skills.  Must be detail-oriented, with the ability to handle multiple assignments promptly and effectively.
  • Ability to fully learn SVS products and act in a consultative manner with clients.
  • Strong analytical and problem-solving skills. Able to think out of the box and is action oriented.
  • Demonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple tasks. 
  • Superior customer service skills are required, with the ability to react quickly and decisively to resolve customer issues.

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