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Manager Implementation Services Jobs in Grafton, WI

By leveraging your technology, consulting, and project management skills, you'll drive the Implementation Team to deliver exceptional service. Additionally, you'll champion process automation to ...

Implementation Manager

Milwaukee, WI · On-site

$90 - $130/hr

By leveraging your technology, consulting, and project management skills, you'll drive the Implementation Team to deliver exceptional service. Additionally, you'll champion process automation to ...

... As a Pricefx Implementation Lead - Manager, you will spearhead the delivery of innovative ... Within our Commercial & Service Excellence network, you will have the opportunity to work on ...

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Manage the project and the project tasks which are dependent on employee completing the tasks ... service environment required Excellent organizational, interpersonal, and communication skills ...

The team provides advisory and implementation services that combine risk, regulatory, and ... As a Cloud Architect, Manager, you will support clients with cloud security strategy, architecture ...

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Manager Implementation Services information

See Grafton, WI salary details

$38.3K

$101.8K

$165.2K

How much do manager implementation services jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager implementation services in Grafton, WI is $101,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $119,000.00 per year, depending on experience, location, and employer.

What is a manager implementation services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

Are Manager Implementation Services jobs in high demand?

Manager Implementation Services roles are in steady demand as organizations seek professionals to oversee project deployment, process improvements, and technology integrations. These positions often require strong leadership, project management skills, and familiarity with tools like MS Project or Agile methodologies, making experienced managers valuable across various industries.

How much do implementation managers make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000. Compensation may also include bonuses and benefits related to project size and complexity.

Implementation Manager

Direct Supply, Inc.

Milwaukee, WI • On-site

Full-time

Re-posted 3 days ago


Job description

Position Summary:
Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.
As an Implementation Manager, you'll take a pivotal role in onboarding our provider and supplier clients. You'll serve as a trusted advisor, helping them optimize our platforms for maximum benefits. Collaborating with internal teams on site builds and technical integrations will be essential to ensure a seamless experience. By leveraging your technology, consulting, and project management skills, you'll drive the Implementation Team to deliver exceptional service. Additionally, you'll champion process automation to enhance efficiency and customer satisfaction.
Skills Needed:
  • Delivers Results - Seizes new opportunities and tackles challenges head-on with urgency. Takes initiative and consistently hits goals. Zeroes in on key priorities for results. Drives progress through uncertainty and moves others to action.
  • Solves Problems - Uses technology and sharp logic to craft inventive solutions to complex issues, digging deep to tackle root causes. Conducts impartial analysis, leaving no stone unturned for comprehensive insights.
  • Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.
  • Ability to provide consultative support to customers and articulate value of their decision making.
  • Guide and influence internal and external customers through implementation and process improvements.

What You'll Do and Impact:
  • Deliver a positive onboarding experience, ensuring customers (providers) grasp our technology's full potential and drive successful outcomes through system integration.
  • Oversee implementation projects, engage directly with suppliers and customers (providers), and mentor Implementation Managers.
  • Enhance customer experience and increase IPM productivity by implementing process improvements through documentation, automation, and AI capabilities.
  • Gather project requirements and business needs to set clear project scope. Negotiate as needed to ensure a successful outcome.
  • Create complex program and project plans; analyze and document existing information on project objectives, deliverables, schedules, assumptions, constraints and dependencies.
  • Set clear expectations with team members and stakeholders and communicate overall project status. Assess project risks, identify solutions and work with business sponsors to resolve issues and mitigate risks.
  • Manage changes and communicate the impact of changes to a project's scope and schedule.
  • Complete projects in accordance with established service level agreements and quality standards.
  • Troubleshoot and provide support on newly released implementations.
  • Prepare process documentation related to new configurations and team rollout processes.
  • Influence changes to the implementation process through customer engagement and feedback.
  • Work closely with sales, engineering, suppliers and customer success teams to seamlessly execute on our savings commitments to customers.
  • Address escalated client issues with speed and urgency, orchestrating resources across the company as needed.

Experience:
  • Bachelor's degree in IT or business related field
  • 4-6+ years experience in similar or progressive roles
  • Proven experience driving successful projects, driving software adoption and leveraging customer success best practice

Job to be performed in the location listed. Generous benefit package available.
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