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Manager Implementation Services Jobs (NOW HIRING)

The Implementation Director will guide the delivery of services and technology to one or more clients by planning, supporting, and managing implementation activities from pre-sales support through ...

... services, implementation, or customer success * 2+ years of professional experience leading a team ... Ruthless prioritization and time management * Boundless energy to help your team and your customers ...

The Implementation Director will guide the delivery of services and technology to one or more clients by planning, supporting, and managing implementation activities from pre-sales support through ...

The Implementation Manager is responsible for enhancement to existing products and development of new products to broaden current service offerings. This role is also accountable for project ...

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Manager Implementation Services information

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$39K

$103.5K

$168K

How much do manager implementation services jobs pay per year?

As of Jul 23, 2026, the average yearly pay for manager implementation services in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are Manager Implementation Services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a Manager Implementation Services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a Manager Implementation Services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

What cities are hiring for Manager Implementation Services jobs? Cities with the most Manager Implementation Services job openings:
What are the most commonly searched types of Implementation Services jobs? The most popular types of Implementation Services jobs are:
What states have the most Manager Implementation Services jobs? States with the most job openings for Manager Implementation Services jobs include:
340B Senior Manager, Implementation & Onboarding

340B Senior Manager, Implementation & Onboarding

Pharmacy Data Management, Inc.

Poland, OH • Remote

Full-time

Posted 12 days ago


Job description

PDMI is looking to add a 340B Senior Manager, Implementation & Onboarding to our team! This positionisresponsible for leading the Implementation team, ensuring the successful onboarding of new PDMI 340B clients and the seamless execution of implementation projects. This role oversees Implementation Managers and Coordinators, driving performance against timelines, quality standards, and client experience expectations. This position plays a critical role in ensuring new clients are set up for long-term success, while also serving as a bridge between Implementation, Product, Operations, and Training to continuously improve onboarding processes and outcomes.

Since 1984, PDMI has provided pharmacy data processing and otherflexible, scalable solutions to help our clients meet their businessobjectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated healthplansand hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services.

Why Join Us:

  • Best Employer:PDMI was votedBestEmployer in Ohio for the 5th consecutive year in 2025!
  • Meaningful Work:Contribute to improving healthcare quality and efficiency.
  • Collaborative Environment:Work with passionate professionals who share your drive.
  • Exciting Challenges:Every day brings new opportunities to excel.
  • Flexible Work:Fully remote opportunity with a company thatcares.

Key Responsibilities:

  • Lead, coach, and develop a team of Implementation Managers and Coordinators, driving performance, accountability, and professional growth.
  • Oversee the full lifecycle of client onboarding, ensuring implementations are delivered on time, within scope, and aligned with client expectations.
  • Establish, monitor, and drive performance against key metrics, including timelines, quality, and client onboarding experience.
  • Ensure consistent execution of implementation methodologies, workflows, and best practices, while identifying and addressing gaps to improve scalability and efficiency.
  • Manage implementation risks, dependencies, and escalations, ensuring timely resolution and minimal impact to client onboarding.
  • Maintain visibility into the implementation pipeline and resource planning to support effective delivery.
  • Partner cross-functionally with Product, Operations, and Training to align on priorities, ensure readiness, and drive continuous improvement in onboarding processes.
  • Translate onboarding challenges and client feedback into actionable insights to support product enhancements and rollout of new features.
  • Lead communication and coordination of implementation timelines, expectations, and updates across clients and internal stakeholders.
  • Drive adoption of new tools, processes, and system enhancements, supporting change management across onboarding activities.

Work & Education Experience Requirements:

  • Bachelor's degree or equivalent combination of education and relevant healthcare experience required.
  • 7+ years in implementation, onboarding, project management, or client-facing roles in healthcare or pharmacy services required.
  • 3+ years of leadership experience managing teams and delivery outcomes required.
  • Strong understanding of 340B program setup and operational requirements required.
  • Proven experience managing complex implementations or onboarding projects required.
  • 340B ACE certification preferred.

AI Usage & Candidate Authenticity:

AI tools may be used forresumeformatting or drafting application materials; however,submittingcontent that misrepresents your experience, including copied job descriptions or unverifiable work history, is not acceptable. Candidates must be prepared to clearly and confidently speak to allexperiencelisted. PDMI may request work samples, portfolio links, or other forms of validation during the process. Use of AI tools during interviews or assessments, unless explicitlypermitted, will result in disqualification.

All offers are contingent upon successful completion of a pre-employment background check, including employment and education verification, as well as a 4-panel drug screen.

Employment Type: FULL_TIME