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Director Implementation Services Jobs in Atlanta, GA

Clearwave, Inc.

Director, Implementation

Atlanta, GA · On-site

$140 - $190/hr

The Director stays close to the work as an individual contributor, personally implementing select ... Experience: * 6+ years of experience in implementation, onboarding, professional services or client ...

Visa

Director, VCA Implementation Services

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director, VCA Implementation Services role is a senior leadership position responsible for building, leading, and scaling a high-performing team that solution-architects, sells, and delivers VIS ...

Novatech.net

Director of Implementation

Alpharetta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role builds a scalable professional services and implementation operating model by ... The Director is accountable for portfolio visibility, accurate forecasting, team utilization ...

New

KNAPP

Manager Service Implementation

Kennesaw, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Services. * Provide direct leadership to LOEs and the LOE Manager, fostering alignment with KNAPP ... Collaborate with KNAPP implementation teams (Resident Implementation Manager, Commissioning Onsite ...

Any Lab Test Now

Implementation Coordinator

Atlanta, GA · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As the Implementation Coordinator, you will embody our core values in your daily work. You will ... direct access lab testing services company, allowing individuals to take control of their health.

Deluxe

Implementation Consultant

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide customer facing post-sale implementation consulting services by acting as a subject matter ... direct your inquiries to deluxecareers@deluxe.com.

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All JobsImplementation Services JobsDirector Implementation Services JobsDirector Implementation Services Jobs in Atlanta, GA

Director Implementation Services information

See Atlanta, GA salary details

$37.5K

$99.5K

$161.6K

How much do director implementation services jobs pay per year?

As of Aug 17, 2026, the average yearly pay for director implementation services in Atlanta, GA is $99,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $116,400.00 per year, depending on experience, location, and employer.

What does a director of implementation services do?

A Director of Implementation Services oversees the planning, coordination, and execution of projects that deliver products or services to clients. They manage teams responsible for onboarding new customers, ensuring solutions are tailored to client needs, and that implementations are completed on time and within budget. This role often requires collaborating with sales, product, and support teams to ensure a seamless transition from sale to operational use. Their main goal is to ensure client satisfaction and drive the successful adoption of company solutions.

What are the key skills and qualifications needed to thrive as a director of implementation services?

To excel as a Director of Implementation Services, you need extensive project management experience, a background in business or technology, and a proven track record leading cross-functional teams. Familiarity with project management tools (such as Jira or Asana), CRM systems, and methodologies like Agile or Six Sigma is highly beneficial. Strong leadership, communication, and problem-solving skills help drive client satisfaction and effective team coordination. These competencies ensure seamless implementation of solutions, successful client outcomes, and organizational growth.

How does a director of implementation services typically collaborate with cross-functional teams during large-scale client deployments?

A Director of Implementation Services plays a pivotal role in coordinating efforts across departments such as sales, product development, customer support, and project management to ensure successful client onboarding and solution deployment. They facilitate regular meetings, establish clear communication channels, and define project milestones to align all stakeholders on goals and timelines. This collaborative approach helps to anticipate potential challenges, resolve resource conflicts, and ensure that client requirements are consistently met. Effective collaboration is essential for delivering seamless implementations and maintaining high client satisfaction.

What is the difference between Director Implementation Services vs Implementation Manager?

AspectDirector Implementation ServicesImplementation Manager
CredentialsTypically requires a bachelor’s degree, extensive experience, and sometimes certifications like PMPUsually requires a bachelor’s degree and relevant project management experience
Work EnvironmentOversees multiple projects and teams, strategic planningManages specific projects, coordinates teams, and ensures project delivery
Employer & Industry UsageCommon in large organizations, consulting firms, and tech companiesFound in various industries, including IT, healthcare, and finance

The main difference is that the Director Implementation Services focuses on strategic oversight and leadership across multiple projects, while the Implementation Manager handles day-to-day project execution and team coordination.

What are the most commonly searched types of Implementation Services jobs in Atlanta, GA?

The most popular types of Implementation Services jobs in Atlanta, GA are:

What are popular job titles related to Director Implementation Services jobs in Atlanta, GA?

For Director Implementation Services jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Director Implementation Services jobs in Atlanta, GA look for?

The top searched job categories for Director Implementation Services jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Director Implementation Services jobs?

Cities near Atlanta, GA with the most Director Implementation Services job openings:

Director Implementation Services jobs near you
Infographic showing various Director Implementation Services job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, 1% Temporary, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $99,549 per year, or $47.9 per hour.

Director, Implementation

Clearwave, Inc.

Atlanta, GA • On-site

$140 - $190/hr

Other

Posted 11 days ago

Job description

Clearwave Corporation is an innovative healthcare technology company based in Atlanta, Georgia that provides a complete patient‑engagement platform for specialty practices. Our solutions simplify patient experiences and help practices grow and scale in our ever‑changing healthcare environment, all to create a better all‑around healthcare experience. With proven ROI, Clearwave improves practice revenues, reduces staff workload, and enhances the patient experience. Through self‑service scheduling and check‑in, patient communication, and insurance verification, Clearwave helps practices provide a digital‑first, convenient, compliant, and safe experience that patients have come to expect from healthcare providers. With 95% client retention, we understand that we’re stronger when we support our customers. Clearwave is committed to superior client onboarding and ongoing client success with an unsurpassed client‑partner relationship.

POSITION SUMMARY

After many years serving and leading our Implementation team, our current Director is moving to a new role within our organization! Therefore, Clearwave is looking for a Director of Implementation to lead the teams that onboard new clients onto the platform and keep existing revenue healthy after go‑live. The Director stays close to the work as an individual contributor, personally implementing select net new clients and ad‑hoc projects, and serving as a connection point between Sales, Product, and Implementation as clients move through their lifecycle with Clearwave. This role owns the Eligibility and Implementation teams end to end, is accountable for installed revenue and on‑time delivery across the project portfolio, and acts as the point of escalation when an implementation needs additional attention.

This is a hands‑on leadership role for someone who is equally comfortable managing a team, managing installed revenue and rolling up their sleeves to configure and deliver a project themselves.

ESSENTIAL FUNCTIONS
  • Team Leadership & Cross Functional Imperatives
    • Manage, coach, and develop the Eligibility and Implementation teams, setting clear goals, workload distribution, and performance expectations
    • Build scalable processes and playbooks that let the team deliver consistently as client volume grows
    • Occasionally recruit, onboard, and ramp new implementation and eligibility team members
    • Represent Implementation in cross‑functional planning to keep Sales, Product, CS, Support, and Implementation aligned on client commitments
    • Ensure internal and client‑facing documentation is up to date for team delivery
  • Installed Revenue & Project Delivery
    • Own installed revenue targets, tracking and reporting forecast and progress, and identifying risks to timely recognition
    • Ensure implementation projects are scoped, scheduled, and delivered on time, partnering with clients and internal teams to keep timelines on track
    • Build and maintain reporting on project status, timelines, and installed revenue for leadership visibility
    • Serve as the handoff point between Sales and Implementation, ensuring deal scope, client expectations, and deal details transfer as cleanly as possible
    • Partner with Product to represent internal and external feedback that should inform the roadmap, understand upcoming product enhancements, and provide training to the implementation team on new products
    • Serve as the primary escalation point for implementations that are at risk, stalled, or facing client dissatisfaction
    • Diagnose root causes on at‑risk projects and drive resolution plans, pulling in the right internal stakeholders
    • Communicate proactively with clients and internal leadership on status, risk and recovery plans for challenged implementations
  • Individual Contribution
    • Implement select net‑new clients and add‑on projects, staying close to the tools, workflows and client experience the team manages day to day
    • Use this hands‑on work to identify process gaps and coach the broader team
SKILLS & ABILITIES Education: Experience:
  • 6+ years of experience in implementation, onboarding, professional services or client delivery, with 2+ years in a people leadership role
  • Experience managing teams responsible for both delivery timelines and revenue linked outcomes
  • Strong team coaching and training experience, managing and cultivating team at the individual level
  • Strong project management skills with the ability to run multiple concurrent implementations at varying stages
  • Comfortable serving as an escalation point and driving resolution under pressure, without losing sight of the client relationship
  • Willingness and ability to work as an individual contributor on select projects, not just manage from a distance
  • Excellent cross‑functional communication skills, with experience acting as a liaison between sales, product, CS and delivery teams
  • Healthcare, revenue cycle, PM System or health IT experience strongly preferred
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