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Digital Communication Jobs (NOW HIRING)

Red Edge

Digital Communications Manager

Arlington, VA · On-site

Develop and lead comprehensive digital communication strategies that align with client missions and public affairs goals. * Architect and execute integrated multi-channel campaigns, seamlessly ...

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Transformation Church

Digital Specialist

Fort Mill, SC · On-site

Communications Lead FLSA Status: Full-Time, Exempt Transformation Church is seeking a Digital Specialist to help strengthen our digital presence and online engagement through creative, strategic, and ...

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How much do digital communication jobs pay per year?

As of Jul 2, 2026, the average yearly pay for digital communication in the United States is $76,442.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Digital Communication position, and why are they important?

To thrive in Digital Communication, you need expertise in content creation, social media management, digital marketing, and analytics, often supported by a degree in communications, marketing, or a related field. Familiarity with tools like Hootsuite, Mailchimp, Adobe Creative Suite, and Google Analytics is commonly expected, along with knowledge of SEO and CMS platforms. Creativity, strong written and verbal communication, and collaboration skills help professionals excel in engaging target audiences and working with cross-functional teams. These capabilities ensure effective messaging, brand consistency, and measurable outcomes in competitive digital environments.

What is a Digital Communication job?

A Digital Communication job involves creating, managing, and optimizing online communication strategies for businesses or organizations. Professionals in this role handle digital marketing, social media management, content creation, email campaigns, and online branding. They use various digital tools and platforms to engage target audiences, drive brand awareness, and support business goals. Strong analytical skills, creativity, and knowledge of digital trends are essential for success in this field.

What are the typical career progression opportunities for professionals in Digital Communication?

Digital Communication professionals often begin in entry-level roles such as Digital Communications Coordinator or Social Media Specialist, with opportunities to advance to managerial positions like Digital Communications Manager, Content Strategist, or Director of Digital Communications as they gain experience. Career growth is typically driven by demonstrated success in developing effective digital campaigns, mastering new technologies, and building a strong portfolio. Many organizations provide opportunities for professional development through workshops or certifications in digital marketing and analytics. Advancement can also include taking on leadership of larger campaigns, managing cross-channel strategies, or specializing in areas such as crisis communication or brand storytelling, depending on the organization's structure.

More about Digital Communication jobs
What cities are hiring for Digital Communication jobs? Cities with the most Digital Communication job openings:
What are the most commonly searched types of Digital Communication jobs? The most popular types of Digital Communication jobs are:
What states have the most Digital Communication jobs? States with the most job openings for Digital Communication jobs include:
What job categories do people searching Digital Communication jobs look for? The top searched job categories for Digital Communication jobs are:
Digital Communication jobs near you
Infographic showing various Digital Communication job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 85% Full Time, and 10% Part Time. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $76,442 per year, or $36.8 per hour.
French Bilingual Digital Communication Specialist

French Bilingual Digital Communication Specialist

Percepta

Melbourne, FL • On-site

$15/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Percepta rating

6.6

Company rating: 6.6 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

26th of 72 rated call and contact centers

Job description

French Bilingual Digital Communication Specialist
At Percepta, we bring first-class service across each market we support . As a Digital Communication Specialist , you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing
The Digital Communication Specialist must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.
The Digital Communication Specialist will deliver and foster a premier level of service for customers based on trust and respect. The Digital Communication Specialist must have a genuine passion for assisting customers and handling their concerns/inquiries with a high degree of care and competence.
The Digital Communication Specialist is an innovative initial contact point for customers. The Digital Communication Specialist provides an accurate and timely response to customer inquiries using the flow of an instant message conversation in real-time. The Digital Communication Specialist will help identify process improvement recommendations that drive customer satisfaction and advocacy
During a Typical Day, You'll
  • Maneuver effortlessly through various digital communication channels (chat, email, and) to provide the customer with prompt, courteous and accurate information including:
  • Accurately respond to customer inquiries through instant messaging software
  • Utilize available resources to respond to customer inquiries
  • Correspond with customers via mail, if working the Correspondence contact stream as needed.
  • Outbound phone calls to customers and dealerships on occasion.
  • Research and determine appropriate actions based on policies, procedures, dealer/region feedback and job aids.
  • Meet all personal performance objectives including customer satisfaction, efficiency, quality, attendance, and punctuality, and takes individual accountability for meeting these objectives.

• Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill, and expertise. Is consistently courteous with all customers and keeps all customer commitments.
• Remain knowledgeable and current with all policies, procedures, processes, and changes. Continuously improves customer handling skills, process knowledge, and company and product information.
• Actively participate in team meetings, shares knowledge and recommendations with supervisor and team members. Participates in coaching and training opportunities, retaining and applying learning.
• Complete additional tasks / projects as needed.
• Maintain professional working relationships.
What You Bring to the Role
  • High School Diploma required. Associates degree or 2 + years college coursework completed preferred.
  • 1-2 years' customer service experience, preferably in a contact center operations environment.
  • Must be fluent in French and English - written and verbal
  • Must possess excellent decision making and problem-solving skills
  • Ability to maneuver through various systems to provide the customer accurate information
  • Displays professionalism and positive attitude to develop and nurture prospect relationships
  • Ability to effectively communicate with customers, managers and co-workers
  • Demonstrate self-motivation and results-orientation
  • Time management and organizational skills to efficiently organize, plan, schedule and execute telebusiness activities
  • Willingness to take on new assignments
  • Reliability; follow a logical, analytical approach to business conversations and chat dialogue
  • High level of trust and integrity
  • Exercise good judgment
  • Ability to work well within a close team environment, self-sufficient, resourceful, and works well with minimal supervision
  • Ability to build strong professional relationships and adapt approach to different management styles
  • Must be able to multi-task
  • Knowledge of call center environment

What You Can Expect
• Starting hourly rate of $15.00/hr. + $2.00/hr. for French Bilingual Differential
• Hours of Operation: Monday thru Friday: 8:00am to 11pm & Saturday: 8am - 8:00 pm EST
• Health/Dental/Vision/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k) with company match
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (Percepta College)
• Employee Rewards Program (Perci Perks)
About Percepta
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breath and play by them every day . As a Percepta team member, you can expect:
Culture of Service - to be treated like you are the customer from day one
Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions
Respect - a team that is accountable, dependable and gives you their full attention
Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth - lots of learning opportunities for aspiring minds
Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.

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