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Desktop Technician Jobs (NOW HIRING)

TEKsystems

Desktop Technician

Charlotte, NC

$25 - $32/hr

TEKsystems is looking for Desktop Technician for one of our top clients in the San Deigo, CA area in a fast paced environment. They offer stability, growth, updated technology and more. See the top ...

Gunnison

Desktop Technician

Anchorage, AK · On-site

$40K - $43K/yr

The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations. Duties and ...

TEKsystems

Desktop Technician

Salt Lake City, UT

$25/hr

TEKsystems is looking for Desktop Technician for one of our top clients in the Salt Lake City area in a fast paced environment. They offer stability, growth, updated technology and more. See the top ...

Eisenhower

Desktop Technician I

Rancho Mirage, CA · On-site

$22.83 - $34.69/hr

One (1) year of experience as Desktop Technician or equivalent role or two (2) years of experience as a Desktop Technician or equivalent role in lieu of degree or completion of Desktop Technician ...

Gunnison

Desktop Technician

Portland, OR · On-site

$40K - $43K/yr

The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations. Duties and ...

TEKsystems

Desktop Technician

Austin, TX

$25 - $32/hr

TEKsystems is looking for Desktop Technician for one of our top clients in the Austin, TX area in a fast paced environment. They offer stability, growth, updated technology and more. See the top ...

Gunnison

Desktop Technician

Omak, WA · On-site

$40K - $43K/yr

The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations. Duties and ...

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Desktop Technician information

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$13

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$32

How much do desktop technician jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the most common challenges desktop technicians face when supporting end-users, and how can they effectively address them?

Desktop Technicians often encounter challenges such as troubleshooting a wide range of hardware and software issues, supporting users with varying technical abilities, and managing urgent requests during system outages. Effective communication and patience are key to guiding users through solutions. Staying current with the latest operating systems and software updates, as well as documenting common solutions, can help streamline issue resolution and boost efficiency in a fast-paced support environment.

What is a desktop technician?

A desktop technician, or a desktop support analyst, provides computer support for users and organizations. Their duties include installing, repairing, and upgrading hardware. Some individuals in this career specialize in particular equipment, like routers. This job involves an excellent background in technology. Strong interpersonal skills are important for explaining complex topics to individuals without IT experience. Qualifications are an associate or bachelor’s degree in computer science. Certification in certain types of software is a requirement for some desktop technician jobs.

What qualifications do you need to be a desktop technician?

A desktop technician typically needs a high school diploma or equivalent, along with technical knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications such as CompTIA A+ are often preferred and can improve job prospects. Strong communication skills and the ability to work in a team are also important for success in this role.

What is a desktop technician?

A Desktop Technician is an IT professional responsible for installing, maintaining, and troubleshooting desktop computers, laptops, and related hardware and software within an organization. They provide technical support to users, resolve hardware and software issues, and ensure that all workstations are running efficiently. Desktop Technicians may also assist with setting up new equipment, managing upgrades, and maintaining security protocols. Their role is crucial for keeping an organization’s technology infrastructure functional and secure.

What is the difference between Desktop Technician vs Help Desk Technician?

AspectDesktop TechnicianHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hardware-focusedRemote or on-site, support-focused
Job ResponsibilitiesHardware repairs, installations, troubleshootingSoftware issues, user support, ticket management
Industry UsageIT services, corporate, educationIT support, customer service, corporate

While both roles support IT users, a Desktop Technician primarily handles hardware repairs and installations on-site, whereas a Help Desk Technician focuses on remote or on-site software support and troubleshooting. The roles often overlap but differ mainly in scope and focus area.

What are the key skills and qualifications needed to thrive as a desktop technician, and why are they important?

To thrive as a Desktop Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with operating systems (Windows, macOS), ticketing systems, and remote desktop tools is essential. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues. These abilities ensure efficient technical support, minimize downtime, and improve overall user satisfaction within organizations.
More about Desktop Technician jobs
What cities are hiring for Desktop Technician jobs? Cities with the most Desktop Technician job openings:
What are the most commonly searched types of Desktop Technician jobs? The most popular types of Desktop Technician jobs are:
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What states have the most Desktop Technician jobs? States with the most job openings for Desktop Technician jobs include:
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Desktop Technician jobs near you
Infographic showing various Desktop Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Technician

Gunnison Consulting Group, Inc.

Anchorage, AK • On-site

$40K - $43K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Description:

Salary: $40,000 - $43,000/year


*The start date for this position is estimated to be early- to mid-September 2026.


Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs (DOI/IA) user base. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations.


Duties and Responsibilities

  • Provide advanced Tier II/III technical support and operates independently with minimal supervision, resolving moderately complex technical issues.
  • Provide advanced desktop and end-user support for hardware, software, and peripherals
  • Troubleshoot and resolve issues related to desktops, laptops, mobile devices, and network connectivity
  • Support Microsoft operating systems, Microsoft Office, and Google Workspace (Gmail)
  • Install, configure, and maintain hardware and software systems
  • Support specialized applications such as GIS, AutoCAD, or other business applications
  • Document incidents, resolutions, and system changes in a ticketing system
  • Collaborate with IT teams to resolve escalated issues
Requirements:
  • Associate degree or equivalent combination of education and experience
  • Minimum of 3 years of related technical experience
  • Experience supporting:

Desktop and laptop systems

Mobile devices

Printers and scanners

LAN, servers, and network switches

  • Ability to troubleshoot hardware and software issues independently
  • Working knowledge of Microsoft Office and Google Workspace
  • Ability to work with minimal guidance
  • Must be a U.S. Citizen
  • Must have the ability to obtain and maintain a government security clearance


The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements.
Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include:

  • 3 weeks of Personal Leave your first year
  • 11 paid Holidays each year
  • 5 days of Flexible Time Off each year
  • 401(k) company match at 50% up to 10% of your salary
  • Medical, Dental and Vision Insurance
  • Life and Disability Insurance
  • Public Transportation Subsidies
  • Certifications and Training Allowance - $2,500/year!

Why Join Gunnison?

  • Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
  • Quality is our top priority.
  • Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
  • There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
  • We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
  • We hire for careers at Gunnison, not to fill a position.

Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time.
In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.