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Entry Level Desktop Technician Jobs (NOW HIRING)

Eisenhower

Desktop Technician I

Rancho Mirage, CA · On-site

$22.83 - $34.69/hr

... Utilizes entry-level knowledge to evaluate and resolve IT issues while learning industry best ... to Desktop Technician II support as necessary.9. Assists in performing routine updates, patches ...

GCI

Desktop Technician I (Future Opening)

Anchorage, AK · On-site +1

$20.75 - $26.25/hr

GCI's Desktop Technician I will be responsible for providing local and remote company employees and ... This is an entry level position within the IT desktop career path. Must have a basic understanding ...

GCI

Desktop Technician I (Future Opening)

Anchorage, AK

$20.75 - $26.25/hr

GCI's Desktop Technician I will be responsible for providing local and remote company employees and ... This is an entry level position within the IT desktop career path. Must have a basic understanding ...

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description HPH is seeking a Desktop Support Technician to assist in its PC Lifecycle Replacement ... Entry Level Job Type & Location This is a Contract position based out of Honolulu, HI. Pay and ...

Fragrance.com

Desktop Support Technician

Reno, NV · On-site

$55K - $60K/yr

Desktop Support Technician I (Entry-Level) Department: IT - Infrastructure Services Reports to: Manager of IT Classification: Hourly OVERVIEW: The Desktop Support Technician I is the front line of ...

TEKsystems

Desktop Support Technician

Syracuse, NY

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience as a desktop support technician or equivalent * Troubleshooting workstation/user ... Experience Level Entry Level On site in Syracuse, NY. Job Type & Location This is a Contract ...

New

TEKsystems

Desktop Support Technician

Syracuse, NY

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... desktop support technician or equivalent • Troubleshooting workstation/user accounts with o ... Experience Level Entry Level On site in Syracuse, NY. Job Type & Location This is a Contract ...

New

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Entry Level Desktop Technician information

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How much do entry level desktop technician jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level desktop technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are some typical daily tasks for an entry level desktop technician, and how do they contribute to overall IT operations?

As an Entry Level Desktop Technician, your daily responsibilities often include troubleshooting hardware and software issues, setting up new workstations, installing updates, and providing technical support to end-users. These tasks are vital for ensuring that employees can work efficiently without disruptions, and they help minimize downtime across the organization. You'll frequently collaborate with other IT team members to escalate complex problems and may also assist in maintaining inventory of equipment and documenting solutions. This hands-on role offers valuable experience that can serve as a stepping stone to more advanced IT positions.

What is the difference between Entry Level Desktop Technician vs Help Desk Technician?

AspectEntry Level Desktop TechnicianHelp Desk Technician
Required CertificationsCompTIA A+, basic networkingCompTIA A+, customer service skills
Work EnvironmentOn-site, hardware-focusedRemote or on-site, support-focused
Employer & Industry UsageIT support, retail, corporateIT support, service providers, corporate
Common Search & ComparisonYesYes

Entry Level Desktop Technicians primarily focus on hardware setup, troubleshooting, and maintenance of desktops and peripherals. Help Desk Technicians handle user support, software issues, and remote troubleshooting. While both roles require similar certifications and work environments, the Desktop Technician emphasizes hardware, whereas the Help Desk Technician emphasizes user support and software issues.

What does an entry level desktop technician do?

An Entry Level Desktop Technician is responsible for providing basic technical support for computers, software, and peripherals within an organization. Their duties often include troubleshooting hardware and software issues, setting up new devices, installing updates, and assisting end-users with technical problems. They may also help maintain inventory of equipment and document support activities. This role is typically a starting point for those interested in IT, offering hands-on experience and opportunities for growth within the field.

What are the key skills and qualifications needed to thrive as an entry level desktop technician, and why are they important?

To thrive as an Entry Level Desktop Technician, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a high school diploma or an associate degree in IT. Familiarity with tools like Microsoft Windows, Active Directory, and ticketing systems such as ServiceNow, as well as certifications like CompTIA A+, is typically required. Strong communication, problem-solving abilities, and patience help technicians excel in providing user support and collaborating with team members. These skills ensure efficient resolution of technical issues, minimize downtime, and contribute to overall organizational productivity.
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Entry Level Desktop Technician jobs near you
Infographic showing various Entry Level Desktop Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Desktop Technician I

General Dynamics - Bath Iron Works

Bath, ME • On-site

$20.25 - $25.75/hr

Full-time

Re-posted 13 days ago

General Dynamics Bath Iron Works rating

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description


The Desktop Technician I provides hands-on support across the lifecycle of end-user computing and mobile devices at Bath Iron Works, including laptops, desktops, tablets, smartphones, printers, and peripherals. Working from documented procedures and knowledge base articles, the role deploys, images, configures, and repairs devices; enrolls and supports mobile devices through the mobile device management (MDM) platform; and captures and restores user data.
The Desktop Technician I creates and maintains knowledge base articles as a core part of building technical proficiency and preserving team knowledge, and provides backup coverage on the scheduled on-call rotation. Operating under the BIW Business Operating System (BOS), the Desktop Technician I ensures compliance with safety, quality, and performance standards while coordinating with other key stakeholders to meet overall milestones.
Key Responsibilities
  • Safety Leadership:
    • Comply with all BIW safety and security standards while working in environments that range from administrative offices to active manufacturing and shipboard areas.
    • Identify and report hazards and follow established procedures when handling, lifting, moving, and disposing of equipment.
  • Project Execution:
    • Set-up, image, and configure laptops, desktops, mobile devices, and peripherals in accordance with BIW build standards and documented procedures.
    • Enroll and support mobile devices through the MDM platform, including application deployment and basic carrier coordination.
    • Participate in large hardware deployments, device refreshes, equipment moves, and operating system rollouts, executing assigned tasks to meet milestones.
    • Perform routine break/fix support and scheduled preventative maintenance, including re-imaging, data capture and restoration, hardware replacement, and cable management; escalate complex issues to Desktop Technician II.
    • Provide backup coverage on the scheduled on-call rotation as assigned.
    • Travel between sites and work at various locations as needed.
    • Other duties as assigned.
  • Training and Development:
    • Build working knowledge of supported hardware, operating systems, and management tools, and pursue and obtain entry-level technical certifications.
    • Learn from the guidance and mentorship of Desktop Technician II and Desktop Engineer team members, and progressively expand technical range.
  • Team Collaboration and Communication:
    • Receive escalations from the Service Desk and resolve routine issues; escalate unresolved or complex issues to Desktop Technician II.
    • Triage and prioritize issues by urgency according to established criteria.
    • Document all work, device, and user data accurately in the IT service management platform.
    • Communicate clearly and professionally with end users at all levels of the organization, from senior leadership to the manufacturing floor.
  • Continuous Improvement:
    • Create and maintain knowledge base articles for resolved issues, procedures, and user-facing quick-reference guides; this documentation is a core part of the role and supports both team knowledge and the technician's own technical growth.
    • Identify recurring issues encountered during ticket resolution and surface them to Desktop Technician II or Desktop Engineer for broader remediation.

Required/Preferred Education/Training
Required:
  • High school diploma or equivalent.

Preferred:
  • Coursework toward an associate's degree in information technology, computer science, or a related field, or equivalent technical training.
  • Entry-level industry certification such as CompTIA A+ or Microsoft Endpoint fundamentals.

Required/Preferred Experience
Required:
  • Must be able to satisfy BIW background-check and site-access requirements.
  • 2 years of hands-on IT support experience, including customer-facing troubleshooting of laptops, desktops, or mobile devices.
  • Working knowledge of Windows and mobile (iOS/iPadOS and Android) operating systems, and comfort following documented technical procedures.
  • Strong written communication skills, with the ability to author clear knowledge base articles and ticket documentation.

Preferred:
  • Prior exposure to enterprise endpoint management (e.g., MCM), MDM platforms, Active Directory, IT service management ticketing (e.g., ServiceNow), and work tracking (e.g., Jira); experience in a defense, manufacturing, or other regulated environment.

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