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Neshent Technologies

We are seeking a Senior Dell EMC Mainframe Storage Engineer with expertise in Mainframe Enablers (MFE) and Geographically Dispersed Disaster Restart (GDDR) to support a highly available enterprise ...

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As of Aug 18, 2026, the average hourly pay for dell emc in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.87 per hour, depending on experience, location, and employer.

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A Dell EMC job typically involves working with Dell Technologies' enterprise solutions, including storage, cloud computing, data protection, and networking. Roles can range from technical positions like systems engineers and support specialists to sales and business development. Employees in these roles help businesses implement and optimize Dell EMC products to enhance their IT infrastructure.

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To thrive in a Dell EMC role, you need strong expertise in data storage solutions, systems administration, and IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with Dell EMC software and hardware, virtualization technologies (such as VMware), cloud platforms, and relevant certifications like Dell EMC Proven Professional or CompTIA are commonly expected. Excellent problem-solving skills, effective communication, and a client-focused attitude help individuals excel in this environment. These capabilities are crucial for ensuring reliable enterprise data management, delivering high-quality support, and driving technology solutions that align with business needs.

What career advancement opportunities are available for professionals in a Dell EMC role?

Working in a Dell EMC role provides exposure to the latest enterprise technology solutions and experience collaborating with large-scale business IT environments. Many professionals start in technical support or systems administration and can advance into specialized engineering, architecture, or project management positions. Dell technologies offer ongoing training and certification programs that can help you deepen your expertise and move into roles with greater responsibility, such as solution architect, systems engineer, or team leader. Continuous learning and proactive involvement in complex projects can accelerate your career growth within this dynamic sector.

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Infographic showing various Dell Emc job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $70,911 per year, or $34.1 per hour.

Senior Dell EMC Mainframe Storage Engineer

Neshent Technologies

North Salem, NY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a Senior Dell EMC Mainframe Storage Engineer with expertise in Mainframe Enablers (MFE) and Geographically Dispersed Disaster Restart (GDDR) to support a highly available enterprise mainframe storage environment. The ideal candidate will have hands-on experience troubleshooting GDDR automation, SRDF replication, and disaster recovery processes within mission-critical production environments.

Roles and Responsibilities
  • Provide production support for Dell EMC Mainframe Enablers (MFE) and GDDR environments.
  • Troubleshoot GDDR automation failures, restart issues, and recovery scenarios.
  • Support SRDF/S and SRDF/A replication, AutoSwap, and consistency group operations.
  • Perform manual recovery and resynchronization when automated recovery processes fail.
  • Diagnose replication failures, interrupted scripts, and consistency group issues.
  • Coordinate array-side recovery activities with host-side operations.
  • Determine when replication can be safely resumed following outages or failures.
  • Participate in Sev 1 and Sev 2 production incident response and technical bridge calls.
  • Analyze logs, command outputs, configurations, and system diagnostics to identify root causes.
  • Develop and maintain operational documentation, recovery procedures, and runbooks.
  • Collaborate with infrastructure, operations, and vendor support teams to resolve complex storage issues.
  • Assist with technical escalations by documenting findings and coordinating with vendor support when required.
Required Qualifications
  • Extensive hands-on experience with Dell EMC Mainframe Enablers (MFE).
  • Strong expertise with Dell EMC GDDR/GDR, preferably GDDR 6.x.
  • Experience configuring and supporting GDDR automation, scripts, overrides, and recovery procedures.
  • Strong knowledge of SRDF/S, SRDF/A, AutoSwap, and consistency group management.
  • Experience troubleshooting GDDR automation failures, interrupted replication, and manual recovery scenarios.
  • Proficiency with zDP and Symmetrix command-line utilities.
  • Strong understanding of mainframe storage operations, FICON, and Fibre Channel technologies.
  • Experience handling replication drops, resynchronization, full-push recovery, and device cleanup.
  • Ability to coordinate host-side and array-side recovery activities.
  • Experience supporting enterprise production environments with high availability requirements.
  • Strong analytical, troubleshooting, and communication skills.
Preferred Qualifications
  • Experience supporting VMAX 950F and PowerMax 8500 storage platforms.
  • Experience with enterprise disaster recovery and replication solutions.
  • Experience supporting large-scale, mission-critical production environments.
On-Call & Support Expectations
  • Participate in a 24x7 on-call rotation for critical production incidents.
  • Provide primary and backup support for Sev 1 and Sev 2 incidents.
  • Respond remotely to production outages and participate in live technical bridge calls.
  • Review logs, configurations, command outputs, and operational documentation during incident resolution.
  • Maintain support documentation, known issues, recovery procedures, and escalation paths.
  • Work with vendor support teams for product-related issues while providing technical analysis, issue isolation, and recovery guidance.

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