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Assistant Dell Emc Jobs (NOW HIRING)

SAIC

Engineering Technician

Crane, IN

Supporting IT systems and infrastructure include Dell EMC servers, workstations, thin clients, and ... integrate and assist in the management of technical efforts being performed to ensure that ...

Koniag, Inc.

Senior Systems Analyst

Washington, DC · On-site

$130K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Install, configure, and administer enterprise storage systems to include Dell EMC Dell VNXE ... Support MDM (Mobile Device Management) administration. * Assist with the assessment of vendor ...

kgs

Senior Systems Analyst

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Install, configure, and administer enterprise storage systems to include Dell EMC Dell VNXE ... Support MDM (Mobile Device Management) administration. * Assist with the assessment of vendor ...

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Assistant Dell Emc information

What are the typical responsibilities and team interactions for an Assistant Dell EMC in a corporate IT environment?

As an Assistant Dell EMC, you will typically support the IT team with tasks related to the deployment, maintenance, and troubleshooting of Dell EMC hardware and software solutions. Your daily responsibilities may include monitoring system performance, assisting with data backups and recovery, and helping resolve user or server issues. You’ll often collaborate with system administrators, network engineers, and end-users to ensure smooth operations and timely resolution of technical problems. This role provides hands-on experience with enterprise storage and server systems, making it a valuable entry point for advancing into specialized IT infrastructure roles.

What is the difference between Assistant Dell Emc vs Data Center Technician?

AspectAssistant Dell EmcData Center Technician
CertificationsRelevant certifications like Dell EMC Proven ProfessionalIT certifications such as CompTIA Server+, Cisco, or Dell EMC certifications
Work EnvironmentSupport and administrative tasks in Dell EMC environmentsHands-on hardware installation, maintenance, and troubleshooting in data centers
Industry UsageUsed mainly in sales support, technical assistance, and customer service rolesPrimarily in data center operations, hardware management, and infrastructure support

The Assistant Dell Emc role typically involves supporting Dell EMC solutions through administrative and technical assistance, often in a customer-facing or support capacity. In contrast, Data Center Technicians focus on physical hardware maintenance and infrastructure management within data centers. While both roles require technical knowledge and certifications, their daily tasks and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Assistant Dell EMC, and why are they important?

To thrive as an Assistant Dell EMC, you generally need a solid understanding of IT support, hardware troubleshooting, and basic networking concepts, along with a relevant associate degree or certification such as CompTIA A+ or Dell EMC Proven Professional. Familiarity with Dell EMC storage solutions, ticketing systems, and diagnostic tools is typically expected. Strong organizational skills, communication abilities, and a proactive approach to problem-solving help you excel in supporting clients and technical teams. These skills and qualities are important because they ensure timely issue resolution, high-quality technical support, and effective collaboration in dynamic IT environments.
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Assistant Dell Emc jobs near you
Infographic showing various Assistant Dell Emc job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Senior Dell EMC Mainframe Storage Engineer

Neshent Technologies

Valhalla, NY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a Senior Dell EMC Mainframe Storage Engineer with expertise in Mainframe Enablers (MFE) and Geographically Dispersed Disaster Restart (GDDR) to support a highly available enterprise mainframe storage environment. The ideal candidate will have hands-on experience troubleshooting GDDR automation, SRDF replication, and disaster recovery processes within mission-critical production environments.

Roles and Responsibilities
  • Provide production support for Dell EMC Mainframe Enablers (MFE) and GDDR environments.
  • Troubleshoot GDDR automation failures, restart issues, and recovery scenarios.
  • Support SRDF/S and SRDF/A replication, AutoSwap, and consistency group operations.
  • Perform manual recovery and resynchronization when automated recovery processes fail.
  • Diagnose replication failures, interrupted scripts, and consistency group issues.
  • Coordinate array-side recovery activities with host-side operations.
  • Determine when replication can be safely resumed following outages or failures.
  • Participate in Sev 1 and Sev 2 production incident response and technical bridge calls.
  • Analyze logs, command outputs, configurations, and system diagnostics to identify root causes.
  • Develop and maintain operational documentation, recovery procedures, and runbooks.
  • Collaborate with infrastructure, operations, and vendor support teams to resolve complex storage issues.
  • Assist with technical escalations by documenting findings and coordinating with vendor support when required.
Required Qualifications
  • Extensive hands-on experience with Dell EMC Mainframe Enablers (MFE).
  • Strong expertise with Dell EMC GDDR/GDR, preferably GDDR 6.x.
  • Experience configuring and supporting GDDR automation, scripts, overrides, and recovery procedures.
  • Strong knowledge of SRDF/S, SRDF/A, AutoSwap, and consistency group management.
  • Experience troubleshooting GDDR automation failures, interrupted replication, and manual recovery scenarios.
  • Proficiency with zDP and Symmetrix command-line utilities.
  • Strong understanding of mainframe storage operations, FICON, and Fibre Channel technologies.
  • Experience handling replication drops, resynchronization, full-push recovery, and device cleanup.
  • Ability to coordinate host-side and array-side recovery activities.
  • Experience supporting enterprise production environments with high availability requirements.
  • Strong analytical, troubleshooting, and communication skills.
Preferred Qualifications
  • Experience supporting VMAX 950F and PowerMax 8500 storage platforms.
  • Experience with enterprise disaster recovery and replication solutions.
  • Experience supporting large-scale, mission-critical production environments.
On-Call & Support Expectations
  • Participate in a 24x7 on-call rotation for critical production incidents.
  • Provide primary and backup support for Sev 1 and Sev 2 incidents.
  • Respond remotely to production outages and participate in live technical bridge calls.
  • Review logs, configurations, command outputs, and operational documentation during incident resolution.
  • Maintain support documentation, known issues, recovery procedures, and escalation paths.
  • Work with vendor support teams for product-related issues while providing technical analysis, issue isolation, and recovery guidance.

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