Deduction Resolution Analyst Jobs (NOW HIRING)

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At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani® Italian cheeses and ricotta, Président® specialty cheeses and butters, Kraft® natural and grated cheeses, Breakstone’s® cottage cheese, Cracker Barrel®, Black Diamond® cheddar, and Parmalat® milk. Our yogurt portfolio includes siggi’s®, Stonyfield Organic®, Brown Cow™, Oui®, Yoplait®, Go-Gurt®, :ratio®, Green Mountain Creamery®, and Mountain High®, along with a growing family of ethnic favorites like Karoun®, Gopi®, and Arz®.

At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.

Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Trade Management Analyst, Food Service based in Bedford, NH.

The Food Service Trade Management Analyst will be responsible for processing and resolving trade claims, deductions, and accounts receivable issues for assigned food service customers, distributors, and operator accounts. This role partners closely with Sales, Food Service account teams, brokers, Customer Service, Supply Chain, and Finance to ensure accurate pricing, contract compliance, deduction validation, accrual support, and timely collection of invalid claims. The role will leverage strong knowledge of accounts receivable, trade spend management, customer contracts, pricing programs, and deduction resolution within the food service channel.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Contribute to business improvement by educating and partnering with the sales team to help manage their financial requirements.
• Add value to our customers by providing a direct interface for all trade management and accounts receivable questions, issues, and problem resolution.
• Ensure internal control and financial integrity over the trade management process by validating transactions are recorded consistently with internal policies and accounting rules.
• Investigate and resolve invoice, pricing, and deduction issues by coordinating with Sales, Customer Service, Pricing, and Supply Chain.
• Collect customer invalid deductions.
• Establish cross-functional relationships to respond to the needs of the business: resolution of customer issues, improved management of trade spending, improved collections.
• Partner with Food Service Sales and broker teams to support customer-specific pricing, deviated pricing agreements, rebates, and promotional programs.
• Process accurate and timely application of cash receipts in accordance with established guidelines.
• Run Open Aging to review/resolve/track open short-pays and deductions for assigned group of customer accounts
• Support contract and program compliance for food service operators, chain accounts, distributors, and group purchasing organizations (GPOs), where applicable.
• Validate / Invalidate Customer Deductions, ensuring accuracy of promotion contracts and promotion claims as a result of clearing Valids and identifying Invalids for Collection/Repay.
• Manage transactions in third Party Deduction Management System to ensure timely and accurate deduction clearing
• Process Payables weekly against Trade Deals in deduction management system and email remits to customers.
• Perform AD Hoc duties as assigned.

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's degree is preferred.
• Majors in Business, Finance or related field is preferred.
• 3+ years accounts receivable, trade management and/or collection, contract compliance experience is required.
• Experience supporting food service, distribution, hospitality, restaurant, or broader food and beverage channels preferred.
• Experience with distributor billbacks, deviated pricing, rebates, promotional claims, or food service customer agreements preferred.
• Advanced Excel is required.
• Prior Food Service Accounts Receivable and collection experience required.
• Prior experience with Trade Management concepts and policies preferred.
• SAP and Trade system experience is preferred.
• Knowledge of GoSimple is a plus.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.