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Customer Support Associate Jobs in Texas (NOW HIRING)

Client Support Associate

Dallas, TX · On-site

$17.50 - $23.75/hr

Client Support Associate Elevare Branding is a forward-thinking company dedicated to helping brands grow through strategic marketing, customer engagement, and innovative business solutions. Our team ...

Client Support Associate

Dallas, TX · On-site

$17.25 - $23.75/hr

... customer engagement, and innovative business solutions. Our team focuses on building strong ... Elevare Branding is seeking a Client Support Associate to join our team in Dallas, TX. This role is ...

Client Support Associate

Dallas, TX · On-site

$17.50 - $23.75/hr

... customer engagement, and innovative business solutions. Our team focuses on building strong ... Elevare Branding is seeking a Client Support Associate to join our team in Dallas, TX. This role is ...

Client Support Associate

Dallas, TX

$17.25 - $23.75/hr

... customer engagement, and innovative business solutions. Our team focuses on building strong ... Elevare Branding is seeking a Client Support Associate to join our team in Dallas, TX. This role is ...

Multiple Customer Service & Operations Opportunities Location: Irving, TX (Onsite) Employment Type ... Financial services experience preferred Title Support Associate Schedule * Monday-Friday * 8:00 AM ...

Multiple Customer Service & Operations Opportunities Location: Irving, TX (Onsite) Employment Type ... Financial services experience preferred Title Support Associate Schedule * Monday-Friday * 8:00 AM ...

Client Support Associate

Keller, TX · On-site

$16 - $20/hr

The Client Support Associate involved in the day to day operations of the client milieu. The CSA collaborates extensively with clinicians, nursing staff, hospitality, case management, and other ...

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

High school diploma or equivalent; associate's or bachelor's degree preferred. * Previous experience in customer service, client support, or administrative assistance. * Excellent communication and ...

Support Associate III Category: Administration Main location: United States, Texas, Houston ... The ideal candidates should possess excellent communication skills, have experience in customer ...

The Client Support Associate involved in the day to day operations of the client milieu. The CSA collaborates extensively with clinicians, nursing staff, hospitality, case management, and other ...

Customer Support Agent

Dallas, TX · On-site

$18.75 - $24.75/hr

High school diploma or equivalent (Associate's or Bachelor's degree preferred). * 1-2 years of experience in customer support, preferably in a property management or real estate environment. * Hands ...

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB, supporting ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

Showing results 21-40

Customer Support Associate information

See Texas salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer support associate in Texas is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.49 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Texas?

The most popular types of Customer Support jobs in Texas are:

What cities in Texas are hiring for Customer Support Associate jobs?

Cities in Texas with the most Customer Support Associate job openings:

Infographic showing various Customer Support Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,789 per year, or $18.6 per hour.

Customer Support Associate- Waco, TX

Atmos Energy Corporation

Waco, TX • On-site

$12.75 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Atmos Energy rating

8.5

Company rating: 8.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

18th of 53 rated energy and utility


Job description

At Atmos Energy, we enjoy an employee-focused culture with rewarding work, competitive pay, work-life balance, inclusion and diversity, and excellent benefits.
Atmos Energy offers benefit eligibility on the first day of employment and they include:
Company-Provided Benefits
  • Holidays and Paid Time Off
  • Parental Leave
  • Retirement Savings Plan (Matching and Fixed Annual Company Contribution)
  • Annual Bonus Opportunity
  • Employee Assistance Program
  • Short-Term and Long-Term Disability Plans
  • Basic Life Insurance
  • Health Savings Account (HSA) Company Contribution with HDHP
  • Employee Assistance Program
  • Wellness Programs
  • LifeLock Identity Theft Protection
  • Paid Training
  • Linked-In Learning

Voluntary Benefits
  • Retirement Savings Plan
  • Medical Insurance and Prescription Drug Coverage
  • Dental Insurance
  • Vision Insurance
  • Employee/Dependent Life Insurance
  • Employee/Dependent Accidental Death & Dismemberment Insurance
  • Healthcare, Dependent Care and Limited Purpose Flexible Spending Accounts

Top Employer Recognitions
America's Best Employers - Forbes Magazine
The 100 Most Trustworthy Companies in America - Forbes Magazine
Top Places to Work - Dallas Morning News
Best Places to Work - Mississippi Business Journal
Best Place to Learn - Dallas Chapter of the American Society for Training and Development (ASTD)
Bilingual (Spanish-English) Differential Pay upon completion of training and a bilingual assessment-Additional $2.00 per hour.
The shift is Monday through Friday
9:15 am to 6:15 pm.
Primary Duties
1. Responds to current and/or prospective customers regarding basic service connections, disconnections, billing questions and payment arrangements. This contact is primarily by phone but may also include other forms of communication. (20%)
2. Receives and processes basic transactions and requests based on designated level of authority. Forwards other issues to appropriate level of responsibility. (20%)
3. Addresses customer issues utilizing current company policies and procedures. (20%)
4. Corrects errors on customer accounts to ensure accuracy using an online Customer Information System. Communicates correct information to customers in a timely, professional manner. (20%)
5. Researches potential discrepancies on customer accounts and takes appropriate action to verify customer identity, address(es) and delinquent accounts as required. (10%)
6. Handles customer calls to ensure responsiveness to natural gas and other potential emergency situations, exercising caution and adhering to standardized processes. (10%)
MINIMUM REQUIREMENTS
Educational/Experience Level:
A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED); and successful completion of the Customer Service Assessment, demonstrating communication and customer service skills.
Communication Skills:
Requires excellent verbal and written communication skills.
Numeric Skills:
Requires the ability to perform basic addition, subtraction, multiplication, and division.
Computer Skills:
Requires intermediate computer skills for data entry, reference and/or retrieval tasks.
Previous experience with a Customer Information System is a plus.
Work Conditions:
Works in an indoor environment.
Occasionally requires performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting. May require sitting for long periods of time.
Other Requirements:
As a safety sensitive position, pre and post-employment screenings, including but not limited to drug testing as outlined by the Department of Transportation and Pipeline Hazardous Material Safety Administration are required.
Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Job Family:
Customer Contact Center (CCC)

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