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Customer Experience Associate Jobs in Texas (NOW HIRING)

Northgate Workforce

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Customer Experience Associate

Fort Worth, TX · On-site

$35K - $45K/yr

  • PTO

Customer Experience Associate FPA - Fort Worth, TX Full-Time | In-Person | Paid Training FPA is seeking motivated, personable, and dependable individuals to join our Fort Worth team as Customer ...

The Exchange

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Exchange

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

The Exchange

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Army and Air Force Exchange

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Army & Air Force Exchange Service

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

The Exchange

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

AAFES

$15 - $20.20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

AAFES

$14.75 - $19.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

Go Rentals

Customer Experience Associate

Austin, TX

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why You'll Love this Customer Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a ...

Colorwave Inc

Customer Experience Associate

Dallas, TX · On-site

$16.50 - $21.75/hr

Customer Experience Associate (CEA I) The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and professional support to clients across multiple communication ...

AAFES

$15 - $20.20/hr

Our Focus We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families. Who We ...

Hertz

Customer Experience Associate

Austin, TX · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Take ownership of each customer's service experience by immediately owning and resolving issues.

hackajob

Customer Experience Associate

Dallas, TX · On-site

$16.50 - $21.75/hr

Customer Experience Associate (CEA I) Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to ...

New

Hertz

Customer Experience Associate

San Antonio, TX · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Associate As a Customer Service Associate, you will be interacting with our ... Take ownership of each customer's service experience by immediately owning and resolving issues.

Crash Champions

Customer Experience Associate

Richardson, TX · Remote

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Experience Associate I is responsible for scheduling customer appointments for collision repair and estimates while adhering to all internal and external Standard Operating Procedures ...

AAFES

$15 - $20.20/hr

Our Focus We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families. Who We ...

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All JobsCustomer Experience Associate JobsCustomer Experience Associate Jobs in Texas

Customer Experience Associate information

See Texas salary details

$9

$17

$23

How much do customer experience associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer experience associate in Texas is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.71 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

Do customer experience associate jobs require a degree?

Customer Experience Associate roles typically do not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, problem-solving, and familiarity with customer service tools are important for the position.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and ensuring satisfaction, often requiring strong communication and problem-solving skills. The job can offer opportunities for advancement and skill development, with typical schedules including shifts that may involve evenings or weekends. Compensation varies by industry and location but generally provides a stable income with potential for bonuses or incentives.

What is the work of a customer experience associate?

A customer experience associate is responsible for assisting customers, addressing inquiries, resolving issues, and ensuring a positive interaction with the company. They often use communication skills, customer service tools, and product knowledge to enhance customer satisfaction and loyalty.
More about Customer Experience Associate jobs

What are the most commonly searched types of Customer Experience jobs in Texas?

The most popular types of Customer Experience jobs in Texas are:

What are popular job titles related to Customer Experience Associate jobs in Texas?

For Customer Experience Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Experience Associate jobs in Texas look for?

The top searched job categories for Customer Experience Associate jobs in Texas are:

What cities in Texas are hiring for Customer Experience Associate jobs?

Cities in Texas with the most Customer Experience Associate job openings:

Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,907 per year, or $17.3 per hour.

Customer Experience Associate

Northgate Workforce

Fort Worth, TX • On-site

$35K - $45K/yr

Full-time

PTO

Posted 5 days ago

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Job description

Customer Experience Associate

FPA – Fort Worth, TX
Full-Time | In-Person | Paid Training

FPA is seeking motivated, personable, and dependable individuals to join our Fort Worth team as Customer Experience Associates.

This is a full-time, in-person, customer-facing position. Customer Experience Associates work directly with customers while representing established client brands, answering questions, explaining available products and services, and helping create a positive customer experience.

No previous sales experience is required. Paid training is provided to help new team members learn our client campaigns, products, customer engagement process, and professional communication standards.

Responsibilities

  • Greet and engage with customers in a friendly and professional manner
  • Provide clear information about client products, services, and current promotions
  • Answer customer questions and identify individual customer needs
  • Assist customers with product and service selections
  • Support customer acquisition and enrollment
  • Maintain accurate customer information when required
  • Represent client brands professionally and positively
  • Build rapport and provide a strong customer experience
  • Collaborate with team members to meet daily objectives
  • Participate in ongoing training and team meetings
  • Develop communication, customer engagement, and leadership skills

Qualifications

  • High school diploma or GED required
  • 1+ year of customer-facing experience preferred
  • Strong communication and interpersonal skills
  • Comfortable speaking and interacting with customers face-to-face
  • Professional, dependable, and punctual
  • Positive attitude and willingness to learn
  • Coachable and able to apply feedback
  • Ability to work effectively in a team environment
  • Reliable transportation to the Fort Worth work location
  • Available for full-time, in-person work

Previous experience in retail, customer service, hospitality, sales, promotions, events, or another customer-facing environment is preferred but not required.

Training & Development

FPA provides hands-on paid training designed to help new team members develop skills in:

  • Customer communication and engagement
  • Client product and service knowledge
  • Brand representation
  • Customer acquisition and retention
  • Professional communication
  • Teamwork and leadership development

Team members who demonstrate strong performance, professionalism, and leadership potential may have opportunities for additional responsibilities and advancement.

Work Location

Fort Worth, TX

This position is fully in-person and is not a remote or hybrid opportunity.

Hiring Process

Northgate Workforce is assisting FPA with recruiting and candidate screening for this position. Candidates selected to move forward will be contacted with additional information regarding the interview process.

Equal Opportunity

FPA considers qualified applicants without regard to legally protected characteristics.