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Customer Experience Associate Jobs in Texas (NOW HIRING)

AAFES

Customer Experience Associate

Fort Worth, TX · On-site

$15 - $19.89/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Stord

Customer Experience Associate

Dallas, TX

$16.25 - $21.75/hr

The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and professional support to clients across multiple communication channels. This is a foundational role ...

Stord

Customer Experience Associate

Dallas, TX · On-site

$16.25 - $21.75/hr

The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and professional support to clients across multiple communication channels. This is a foundational role ...

Stord, Inc.

Customer Experience Associate

Dallas, TX · On-site

$16.25 - $21.75/hr

The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and professional support to clients across multiple communication channels. This is a foundational role ...

GEON

Customer Experience Associate

Seabrook, TX · On-site

$14.75 - $19.75/hr

General Summary The Customer Experience Advocate (CXA) is the primary point of contact for an assigned group of customer accounts. The purpose of the CXA function is to serve as the face to the ...

The Exchange

$13 - $17.75/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

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Customer Experience Associate information

See Texas salary details

$9

$17

$23

How much do customer experience associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer experience associate in Texas is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.71 per hour, depending on experience, location, and employer.

What Is a Customer Experience Associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What skills are needed for CX jobs?

Customer Experience Associate roles require strong communication and interpersonal skills to effectively assist customers. Problem-solving abilities, patience, and familiarity with customer service tools like CRM software are also important for success in this field.

What are some common challenges Customer Experience Associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What does a customer experience associate do?

A customer experience associate is responsible for assisting customers, addressing their inquiries, and resolving issues to ensure satisfaction. They often use communication skills, problem-solving abilities, and customer service tools to create positive interactions and improve overall customer experience.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers. These positions typically require experience, specialized skills, or certifications rather than formal college degrees, and may involve commission, bonuses, or overtime to achieve high weekly earnings.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance metrics. However, stress levels vary depending on the work environment, training, and individual coping skills.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
More about Customer Experience Associate jobs
What are the most commonly searched types of Customer Experience jobs in Texas? The most popular types of Customer Experience jobs in Texas are:
What are popular job titles related to Customer Experience Associate jobs in Texas? For Customer Experience Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Experience Associate jobs in Texas look for? The top searched job categories for Customer Experience Associate jobs in Texas are:
What cities in Texas are hiring for Customer Experience Associate jobs? Cities in Texas with the most Customer Experience Associate job openings:
Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,907 per year, or $17.3 per hour.
Customer Experience Associate

Customer Experience Associate

Army & Air Force Exchange Service

Westworth Village, TX

$15 - $20/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 28 days ago

Army & Air Force Exchange Service rating

6.0

Company rating: 6.0 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

372nd of 728 rated retailers

Job description

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.  

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.  

So what can you expect as a Customer Experience Associate at the Exchange? 

  • Greet every customer with eye contact and smile in your authentic way 

  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them 

  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation 

  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items 

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! 

Job Qualifications 

  • Able to learn and adapt to current technology needs 

  • Able to think quickly on the spot to answer customer questions 

Additional Qualifications/Requirements:  

  • Willing to cross-train and work in other areas of the store, as needed 

  • Must possess a welcoming and helpful attitude toward customers and other team members 

  • Cash handling experience preferred 

  • Excellent communication skills 

  • Basic computer skills 

  • Retail experience preferred 

What Army & Air Force Exchange Service employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Army and Air Force Exchange logo

About Army and Air Force Exchange

Sourced by ZipRecruiter

The Army and Air Force Exchange is a unique entity within the retail industry, providing goods and services to military personnel. Headquartered in Dallas, Texas, the company has been serving the U.S armed forces since 1895. The organization operates thousands of facilities worldwide, including department stores, convenience stores, restaurants, movie theaters, and an e-commerce site, shopmyexchange.com. Serving millions of active-duty military members, reservists, retired service members, and their family, the Exchange is committed to the core values of family serving family, respect everyone, courage to use good judgment, and passion for their customers.

Industry

Wholesale

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

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