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Representative, Adoption Operations (Adoptline) Remote Volunteer Position

Dallas Pets Alive! is a highly respected animal rescue organization and provides the perfect place to utilize your skills to grow personally and professionally. Our mission is to promote and provide the resources, education, and programs needed to eliminate the killing of companion animals in North Texas - and volunteers make our mission a reality.

With over 350 Volunteers on more than 10 teams, we have numerous opportunities for you to join our mission. By dedicating your valuable time to DPA, you are directly impacting our ability to achieve our organizational goals in a fun and supportive community. To learn more about Dallas Pets Alive! visit https://dallaspetsalive.org

As an Adoptline Representative, you'll manage our adoption mailbox to make sure our potential parents have all the information they need to comfortably pursue the pet of their dreams!

Team: Adoption

Location:

• Remote/Virtual: Virtual from anywhere, understanding we are in the CST time zone.

Time Commitment: Approximately 2 hours per week. This position will have a specific day of the week for volunteering.

Compensation: This is a Volunteer Position with no monetary compensation.

Reports to: Adoption Hotline Team Lead and Adoption Director

Works with: Position involvescorrespondence with potential adoptive families, other adoption hotlines and adoption team members on a regular basis. Correspondence with foster families and foster team volunteers required on a semi-regular basis. Correspondence with other teams as needed.

Position Responsibilities:

• Respond to all inquiries received regarding adoptable pets within 24 hours of receipt
• Forward applications to adoption counselors for review and approval
• Forward any other correspondence received to appropriate volunteer or team
• Log and update applications received and adoption application status
• Submit end-of-day report, logging items completed along with any pertinent remaining items to team prior to logging off
• Assist with any other duties needed to help drive DPA’s mission and support our values

Skills and Qualifications best suited for this position:

• Ability to work virtually via email and phone at least 1 day per week on a consistent basis.
• Must be at least 18 years of age
• Proficiency with Gmail and G-Suite applications
• Fluency in English; bilingual a plus!
• Ability to operate a computer or mobile device

What we look for in our Volunteers:

• Commitment to DPA!’s mission and values.
• Excellent oral and written communication skills to maintain professional level correspondence at all times.
• A motivational, can-do attitude to represent DPA! in a positive manner to our supporters and the general public.
• A problem-solving mindset to handle and diffuse challenging situations in a professional manner.
• A love for animals and dedication to the cause of animal welfare.
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare.

Our Commitment to You:

Dallas Pets Alive! champions a world where:

1. Both ends of the leash are respected and honored. All individuals are treated with dignity, compassion, and understanding.
2. We treat all living beings as they wish to be treated.

DPA is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We will lead with positive intent and foster inclusivity and belonging in all that we do.

DPA! has a zero-tolerance discrimination policy. Unfair or prejudicial treatment of people and groups based on characteristics such as race, gender, age, or sexual orientation will not be tolerated.

To be considered for this position, please complete our Official Volunteer Application at https://dallaspetsalive.org/volunteer/volunteer-application/

For general information about volunteering, visithttps://dallaspetsalive.org/volunteer/

Dallas Pets Alive! is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We are committed to providing equal opportunity and reasonable accommodation. To request reasonable accommodation, contact volunteer@dallaspetsalive.org.

Watch our video to learn more: Dallas Pets Alive!