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Customer Experience Associate Jobs in Spring, TX

PNC Bank

Client Experience Associate

Humble, TX

$12.50 - $17.25/hr

As a Client Experience Associate within PNC's retail organization, you will be based in Humble ... Delivers a unique customer experience aimed at improving customer financial wellbeing and creating ...

PNC Bank

Client Experience Associate

Katy, TX

$12.50 - $17.25/hr

As a Client Experience Associate within PNC's Retail Branch Banking organization, you will be based ... Delivers a unique customer experience aimed at improving customer financial wellbeing and creating ...

PNC Bank

Client Experience Associate

Spring, TX · On-site

$13.25 - $18.25/hr

As a(n) Client Experience Associate within PNC's Grogans Park Branch, you will be based in The ... Delivers a unique customer experience aimed at improving customer financial wellbeing and creating ...

PNC Bank

Client Experience Associate

Spring, TX · On-site

$11.50 - $16/hr

As a(n) Client Experience Associate within PNC's Sterling Ridge branch, you will be based in The ... Delivers a unique customer experience aimed at improving customer financial wellbeing and creating ...

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All JobsCustomer Experience Associate JobsCustomer Experience Associate Jobs in Spring, TX

Customer Experience Associate information

See Spring, TX salary details

$9

$16

$22

How much do customer experience associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for customer experience associate in Spring, TX is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.85 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What is the work of a customer experience associate?

A customer experience associate is responsible for assisting customers, addressing inquiries, resolving issues, and ensuring a positive interaction with the company. They often use communication skills, customer service tools, and product knowledge to enhance customer satisfaction and loyalty.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and ensuring satisfaction, often requiring strong communication and problem-solving skills. The job can offer opportunities for advancement and skill development, with typical schedules including shifts that may involve evenings or weekends. Compensation varies by industry and location but generally provides a stable income with potential for bonuses or incentives.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

Do customer experience associate jobs require a degree?

Customer Experience Associate roles typically do not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, problem-solving, and familiarity with customer service tools are important for the position.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
More about Customer Experience Associate jobs
What are the most commonly searched types of Customer Experience jobs in Spring, TX? The most popular types of Customer Experience jobs in Spring, TX are:
What are popular job titles related to Customer Experience Associate jobs in Spring, TX? For Customer Experience Associate jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Experience Associate jobs in Spring, TX look for? The top searched job categories for Customer Experience Associate jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Experience Associate jobs? Cities near Spring, TX with the most Customer Experience Associate job openings:
Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Spring, TX as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,298 per year, or $16.5 per hour.

Bilingual Customer Experience Associate

Northstar Memorial Group

Houston, TX

$14.50 - $18.25/hr

Full-time

Re-posted 2 days ago

Job description

NorthStar Memorial Group is seeking a Bilingual Customer Experience Associate at our Home Office in Houston, Tx (Galleria). Here, we believe in empowerment. Our open-door policy means your voice is heard, and your ideas matter. We foster an environment where you're encouraged to think differently and challenge the status quo. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence for the customers we serve.

Responsibilities:

  • Assists customers with information about products and services, placing orders, canceling accounts, filing complaints, etc.
  • Maintains customer relationships by responding to inquiries and documenting actions
  • Explain contract terms accurately in simple language so that customer can understand the explanation and how it applies to their particular question
  • Ensures that appropriate changes were made to resolve customers' problems
  • Keeps records of customer interactions, recording details of inquiries, complaints, and comments

Qualifications:

  • 2+ years of customer service experience
  • Bilingual in English & Spanish, required
  • Call center experience a plus
  • Strong problem-solving and organizational skills
  • Proficient in MS Excel and Word
  • Professional communication skills and passion for helping people
  • Ability to work independently and manage competing demands

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.