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Customer Experience Associate Jobs in Spring, TX

Five Below

Customer Experience Manager

Conroe, TX · On-site

$15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

Five Below

Customer Experience Manager

Houston, TX

$15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

Five Below

Customer Experience Manager

Conroe, TX · On-site

$15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

Five Below

Customer Experience Manager

Houston, TX · On-site

$15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

Five Below

Customer Experience Manager

Houston, TX · On-site

$15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

Five Below

Customer Experience Manager

Houston, TX · On-site

$15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

PNC Bank

Client Experience Associate - Spring Green

Katy, TX · On-site

$13.25 - $18.25/hr

As a Client Experience Associate within PNC's retail organization, you will be based in Katy, TX. ... Delivers a unique customer experience aimed at improving customer financial wellbeing and creating ...

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Customer Experience Associate information

See Spring, TX salary details

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$16

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How much do customer experience associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer experience associate in Spring, TX is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.85 per hour, depending on experience, location, and employer.

What Is a Customer Experience Associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are some common challenges Customer Experience Associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What does a Customer Experience Associate do?

A Customer Experience Associate is responsible for ensuring that customers have a positive and seamless experience with a company's products or services. They typically handle customer inquiries, resolve issues, provide guidance, and gather feedback to help improve the service or product. Their role often involves communication through phone, email, chat, or in-person interactions. By acting as a bridge between the customer and the company, they help build brand loyalty and satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
More about Customer Experience Associate jobs
What are the most commonly searched types of Customer Experience jobs in Spring, TX? The most popular types of Customer Experience jobs in Spring, TX are:
What are popular job titles related to Customer Experience Associate jobs in Spring, TX? For Customer Experience Associate jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Experience Associate jobs in Spring, TX look for? The top searched job categories for Customer Experience Associate jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Experience Associate jobs? Cities near Spring, TX with the most Customer Experience Associate job openings:
Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Spring, TX as of June 2026, with employment types broken down into 3% As Needed, 34% Full Time, 57% Part Time, 3% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,298 per year, or $16.5 per hour.
Customer Experience Specialist

Customer Experience Specialist

Nexeo Plastics

The Woodlands, TX • On-site

$16.25 - $20.25/hr

Full-time

Posted 6 days ago

Job description

The Woodlands, Texas (US-TX) United States (US)
Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material selection to supply chain and inventory solutions, we go beyond traditional logistics to provide value-added services across many industries, including automotive, healthcare, packaging, wire and cable, 3D printing and more. Our people, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity in your business, identify efficiencies, and unlock value for suppliers and customers. Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy.
The Customer Experience Specialist plays a critical role in delivering best-in-class service by managing the end-to-end order-to-delivery process. This position is responsible for ensuring an exceptional customer experience through proactive communication, strong relationship management, and seamless coordination across internal global teams. The role supports company objectives related to safety, compliance, financial performance, inventory control, and customer satisfaction.
Customer Experience Specialist Key Responsibilities
Order Management
  • Manage assigned customer accounts and orders to ensure timely, accurate delivery.
  • Monitor inventory availability, order status, and delivery timelines; proactively communicate updates, delays, or changes.
  • Collaborate with internal teams (e.g., procurement, materials management, credit, and operations) to resolve issues and expedite orders when necessary.
  • Maintain and manage SAP SOMR (Sales Order Management Report).
  • Other tasks as assigned
  • 5% travel or less

Customer Experience
  • Deliver a consistently positive and professional customer experience, contributing to improved customer satisfaction metrics.
  • Build and maintain strong relationships with customers and internal stakeholders.
  • Partner with sales teams to support business growth, share customer insights, and identify opportunities for improvement.
  • Provide proactive communication regarding order status, pricing changes, product availability, and allocations.

Core Competencies
  • Strong customer focus with a commitment to service excellence
  • Effective problem-solving and decision-making skills
  • Proactive, detail-oriented, and highly organized
  • Ability to work independently and manage multiple priorities
  • Adaptable and supportive of change and process improvements
  • Professional communication and interpersonal skills
  • Team-oriented with a positive, collaborative approach
  • Demonstrated accountability and strong work ethic

Minimum Qualifications
  • Associate degree or equivalent relevant work experience
  • Proven experience in a B2B customer service or support role
  • Experience managing order-to-delivery processes in a fast-paced environment
  • Ability to collaborate effectively across global teams and functions
  • Strong time management and prioritization skills
  • Proficiency in Microsoft Office (Outlook, Excel, Teams, PowerPoint)
  • Experience with SAP or other ERP systems; Salesforce experience preferred
  • Industry experience in distribution, chemicals, plastics, or related fields is a plus
  • Excellent verbal and written communication skills
  • Strong attention to detail and critical thinking abilities

Nexeo Plastics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility of newly hired employees where required.

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