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Customer Experience Associate Jobs in Rosenberg, TX

Carlton Staffing

Customer Experience

Houston, TX · On-site

$19/hr

We're hiring a Call Center Associate for our Houston TX client. We are looking for experienced ... Temp to Hire Description of Duties: Assist customers with online equipment orders. Manage accounts ...

PNC

Client Experience Associate

Katy, TX

$12.50 - $17.25/hr

As a Client Experience Associate within PNC's retail organization, you will be based in Katy, TX. ... Delivers a unique customer experience aimed at improving customer financial wellbeing and creating ...

PNC Bank

Client Experience Associate

Houston, TX

$13.75 - $19/hr

As a Client Experience Associate within PNC's retail organization, you will be based in Houston ... Delivers a unique customer experience aimed at improving customer financial wellbeing and creating ...

PNC Bank

Client Experience Associate

Katy, TX

$12.50 - $17.25/hr

As a Client Experience Associate within PNC's retail organization, you will be based in Katy, TX. ... Delivers a unique customer experience aimed at improving customer financial wellbeing and creating ...

PNC

Client Experience Associate

Houston, TX

$13.75 - $19/hr

As a Client Experience Associate within PNC's retail organization, you will be based in Houston ... Delivers a unique customer experience aimed at improving customer financial wellbeing and creating ...

Go Rentals

Guest Experience Associate

Houston, TX

$17/hr

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Experience in sales and customer service * Must be 21 years of age or older * Excellent ...

Go Rentals

Guest Experience Associate

Brookshire, TX · On-site

$17/hr

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Experience in sales and customer service * Must be 21 years of age or older * Excellent ...

Five Below

Customer Experience Manager

Richmond, TX · On-site

$15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

Five Below

Customer Experience Manager

Richmond, TX

$15/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... S.T. customer service experience; ensuring that each guest has a fast, friendly check out ...

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Customer Experience Associate information

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$16

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How much do customer experience associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer experience associate in Rosenberg, TX is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.89 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.
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Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Rosenberg, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $34,390 per year, or $16.5 per hour.

Customer Experience Associate

Insolation Technology LTD

Houston, TX • On-site

$21 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About the job Customer Experience Associate
Customer Experience Associate
Do you love listening to and helping others with immediate solutions and enjoyable customer experiences? Are you a tenacious problem-solver committed to enhancing customer service?
Our team in Insolation Technology LTD Customer Center would love to meet you!
As a Customer experience associate for a fast-growing company with significant career advancement opportunities, you would help bring to life our mission, values and commitment to Client-focused culture and service.
Key job responsibilities:
You'll be a part of our growing Communications Team to help create a positive customer experience that supports our business expansion and showcase US as an employer and vendor of choice. You'll work directly with managers, customers, and clients.
A day in the life

  • Provide extraordinary customer service and customer experience, listening intently to their needs and responding promptly and professionally to customers, equipment requests and inquiries by telephone and other channels
  • Enter data for the quick dispatch and documentation of the partners needs using our company website
  • Dispatch and communicate the partners needs to our branches accurately and in a timely manner
  • Establish and maintain a rapport with customers by working to anticipate their needs and share concerns with supervisors
  • De-escalate situations involving frustrated customers, listening and offering patient assistance and support
  • Collaborate with other call center professionals to improve customer service and experience
  • Participate in regular professional development trainings and maintain updated knowledge of all equipment, services, and policies
  • Additional duties as assigned by the Call Center Manager
About US:
As a company, and as individuals, we value honesty, openness, personal excellence. We are committed to each and every customer we provide our services to Large or Small. We hold ourselves accountable to our customers, partners, employees, shareholders by honoring our commitments, providing results and striving to be in the industry. It is our mission to provide our customers with the best possible experience when utilizing our offerings, day by day it is our intention to continue to be a leader and an online provider that our customers can depend upon and trust.
Qualifications:
  • Dependable and punctual record of attendance with intrinsic customer-focused motivation
  • Friendly, positive demeanor showing patience, empathy, and clear understanding of professional boundaries with clients and colleagues
  • An ability to learn quickly, multi-task, and utilize effective communication skills
  • Flexible and adaptable with a positive disposition to changes in a fast-paced environment
  • Ability to listen patiently and explain concepts in a clear, simple manner to customers
  • Ability to maintain a calm and polite manner in stressful situations
  • Understand and exceed Key Performance Indicators set by the Call Center Manager
  • Familiarity and ability to use Microsoft Office (Outlook, Word, Excel, Teams)
  • Ability to quickly learn and apply new technologies and processes
  • Excellent attention to details and fast typing skills
  • Familiarity with customer-relationship management (CRM) software programs preferred
Education and Experience
  • 4+ year of previous customer service experience
  • High school diploma
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance
Experience level:
  • 1 year
Weekly day range:
  • Monday to Friday
  • Weekend availability
Education:
  • High school or equivalent (Preferred)
Experience:
  • Call Center: 1 year (Preferred)
  • Data entry: 1 year (Preferred)
  • Multitasking/Fast Paced environment: 1 year (Preferred)
Language:
  • English (Preferred)

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