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Retail Customer Experience Associate Jobs in Spring, TX

Tjx

Customer Experience Coordinator

Houston, TX · On-site

$14 - $14.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

EZCORP

Retail Customer Service

Conroe, TX

$11 - $15/hr

EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ... Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ...

EZCorp, Inc.

Retail Customer Service

Houston, TX · On-site

$14.50 - $19/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Our positions offer competitive pay based on experience with an opportunity to quickly increase ...

EZCORP

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ... Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ...

EZCORP

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

EZPawn Pay range is based on experience from $11.00 to $15.00 We want you to join us for a career ... Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ...

EZCORP

Retail Customer Service

Baytown, TX

$11 - $15/hr

EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ... Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ...

TJ Maxx

Customer Experience Coordinator

Houston, TX

$14 - $14.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... year retail and 6 months of leadership experience Benefits include: Associate discount; EAP ...

TJ Maxx

Customer Experience Coordinator

Houston, TX · On-site

$14 - $14.50/hr

... retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ...

EZCORP

Retail Customer Service

Baytown, TX · On-site

$11 - $15/hr

EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ... Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ...

EZCORP

Retail Customer Service

Houston, TX · On-site

$14.50 - $19/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Our positions offer competitive pay based on experience with an opportunity to quickly increase ...

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All JobsRetail Customer Experience Associate JobsRetail Customer Experience Associate Jobs in Spring, TX

Retail Customer Experience Associate information

See Spring, TX salary details

$10

$13

$15

How much do retail customer experience associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for retail customer experience associate in Spring, TX is $13.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $14.13 per hour, depending on experience, location, and employer.

How does a retail customer experience associate typically collaborate with other team members to enhance the overall customer journey?

As a Retail Customer Experience Associate, you'll work closely with sales associates, supervisors, and inventory staff to ensure customers have a seamless and positive experience. Collaboration often includes sharing customer feedback, coordinating on promotions, and assisting with problem-solving when complex issues arise. Team meetings and open communication are common, allowing associates to align on store objectives and improve service strategies. This team-oriented environment helps you learn from others and develop valuable interpersonal skills.

What is a retail customer experience associate?

Retail Customer Experience Associates are professionals who interact directly with customers in retail settings to ensure a positive shopping experience. They assist customers with product inquiries, resolve issues, handle transactions, and often provide recommendations to enhance customer satisfaction. These associates play a key role in representing the brand, maintaining store appearance, and supporting sales goals. Their responsibilities may also include managing returns, responding to complaints, and providing information about promotions or loyalty programs.

What is the difference between Retail Customer Experience Associate vs Retail Sales Associate?

AspectRetail Customer Experience AssociateRetail Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales skills
Work EnvironmentCustomer service-focused, in-store or online supportIn-store sales, assisting customers with purchases
Employer & Industry UsageRetail stores, malls, online retailRetail stores, department stores, specialty shops
Common Search & ComparisonCustomer service, experience, support rolesSales, upselling, product knowledge

The Retail Customer Experience Associate primarily focuses on providing excellent customer service and support, ensuring a positive shopping experience. In contrast, the Retail Sales Associate emphasizes actively selling products and increasing sales. Both roles require strong communication skills and are vital in retail environments, but their core responsibilities differ in focus.

What are the key skills and qualifications needed to thrive as a retail customer experience associate, and why are they important?

Thriving as a Retail Customer Experience Associate requires strong interpersonal skills, product knowledge, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically expected. Excellent communication, problem-solving, and a positive attitude help associates deliver outstanding service and resolve customer concerns effectively. These skills and qualities are vital for creating positive shopping experiences, building customer loyalty, and achieving sales goals in a competitive retail environment.
What are the most commonly searched types of Retail Customer Experience jobs in Spring, TX? The most popular types of Retail Customer Experience jobs in Spring, TX are:
What are popular job titles related to Retail Customer Experience Associate jobs in Spring, TX? For Retail Customer Experience Associate jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Retail Customer Experience Associate jobs in Spring, TX look for? The top searched job categories for Retail Customer Experience Associate jobs in Spring, TX are:
What cities near Spring, TX are hiring for Retail Customer Experience Associate jobs? Cities near Spring, TX with the most Retail Customer Experience Associate job openings:
Retail Customer Experience Associate jobs near you

Retail Customer Experience Associate, Willowbrook Mall - TX - Full Time

Macy's

Houston, TX • On-site

$15 - $22.08/hr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 855 frontline employees who took The Breakroom Quiz

9th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Customer Experience Colleague, you will create exceptional, personalized shopping experiences for our customers. You'll prioritize customer satisfaction by actively engaging with shoppers across all touchpoints - both in-store and online - and drive cross-category sales to support overall business goals. With a deep understanding of fashion, fit, and function, you will make tailored product recommendations and leverage digital tools to enhance the customer journey. You also will work across different departments daily, often transitioning between multiple areas throughout the day.
In this role, you'll also play a key part in client relationship building through outreach tools like My Client and social media. Your collaborative approach with peers, store leaders, and brand partners will help identify opportunities, resolve challenges, and elevate the overall customer experience. In addition to service and selling, you'll support operational excellence through floor readiness, event execution, merchandise setup, and opening/closing procedures.
A positive, can-do attitude, strong communication skills, and a passion for delivering high-caliber service will be key to your success in this role.
How our Selling Colleagues spend their day...
  • Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they're fully informed and ready to engage, educate, and sell with confidence.
  • On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.
  • Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
  • They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name.
  • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
  • And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Must be able to:
    • Understand and communicate effectively with customers, co-workers, and supervisors
    • Read and understand employment policies and safety rules/procedures in English
  • Be comfortable communicating and collaborating with customers and colleagues
  • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
  • Meeting daily sales goal challenges
  • Enjoy meeting people, learning about them, and sharing information
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • You can handle electronic devices with no problem
  • At least 2 years of selling or customer experience preferred

Essential Physical Requirements You Will Perform
  • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
  • Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

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Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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