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Customer Support Associate Jobs in Texas (NOW HIRING)

Tory Burch LLC

Support Associate

Cypress, TX · On-site

$14.75 - $19/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

CGI Inc.

Support Associate III

El Paso, TX · On-site

$20.47/hr

Support Associate III Category: Business Analysis (functional and technical) Main location: United ... customers in a front facing capacity, and have the ability to work as a team in a fast-paced ...

Tory Burch LLC

Support Associate

Dallas, TX · On-site

$16.75 - $21.75/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Cisco-Eagle, Inc.

Sales Support Associate

Coppell, TX

$15.75 - $20.25/hr

Sales Support Associate Location: Coppell, TX Company: Cisco-Eagle, Inc. About Us Cisco-Eagle is a ... This role supports both internal and external customers--including outside sales representatives ...

FleetPride, Inc.

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

High school diploma or equivalent (required); associate or bachelor's degree preferred * Previous customer service or support experience preferred * Strong communication and problem-solving skills

FleetPride

Customer Support Specialist

Dallas, TX

$18 - $24/hr

High school diploma or equivalent (required); associate or bachelor's degree preferred * Previous customer service or support experience preferred * Strong communication and problem-solving skills

Infosys Limited Digital

Tech Support Associate

Richardson, TX · On-site

$15.50 - $20/hr

Job details Job Role Tech Support Associate Work Location Richardson, TX State / Region / Province ... and on-time customer service. You will play a critical role by contributing to the knowledge ...

Corps Team

Operations Support Associate

Houston, TX

$23 - $24.50/hr

Operations Support Associate Our client, a water technology provider, is seeking an Operations ... Perform non-routine tasks to resolve customer issues * Review, analyze, and cleanse data

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Texas

Customer Support Associate information

See Texas salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for customer support associate in Texas is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.49 per hour, depending on experience, location, and employer.

What is another word for customer?

In the context of a Customer Support Associate role, another word for customer is client, consumer, or user. These terms refer to individuals or organizations that purchase or use a company's products or services and are often the focus of support and service efforts.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is another word for being a customer?

In the context of a Customer Support Associate role, another word for being a customer is a client or user. These terms refer to individuals or organizations that purchase or use a company's products or services and may require support or assistance. Understanding these terms helps in effectively communicating with and supporting different types of customers.

What was the meaning of customer?

In the context of a Customer Support Associate role, a customer is an individual or organization that purchases or uses a company's products or services. The role involves assisting customers, addressing their inquiries, and ensuring a positive experience through communication skills and problem-solving. Understanding customer needs is essential for providing effective support and maintaining satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What is a customer or costumer?

A customer is an individual or organization that purchases goods or services from a business, including roles like a Customer Support Associate who assists and communicates with customers. Understanding customer needs and providing quality support are key parts of the job. The term 'costumer' typically refers to someone who wears costumes and is unrelated to customer service roles.
What are the most commonly searched types of Customer Support jobs in Texas? The most popular types of Customer Support jobs in Texas are:
What are popular job titles related to Customer Support Associate jobs in Texas? For Customer Support Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Texas look for? The top searched job categories for Customer Support Associate jobs in Texas are:
What cities in Texas are hiring for Customer Support Associate jobs? Cities in Texas with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Texas as of June 2026, with employment types broken down into 67% Full Time, 27% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,789 per year, or $18.6 per hour.

Customer Support Specialist

Vibration Mountings and Controls Inc

Houston, TX

$17.25 - $23.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Description

The Customer Support Specialist reports directly to the Sr. Customer Service Manager and plays a key role in building and maintaining strong customer relationships. This position supports both internal teams and the OEM network by managing orders, responding to inquiries, and ensuring timely and accurate communication. The ideal candidate leverages technology and cross-functional collaboration to deliver exceptional customer service and support.


Responsibilities not limited to:


Relationship Management
  • Build and maintain strong relationships with customers to support business growth and ensure a positive customer experience
  • Respond to customer inquiries in a timely and professional manner
  • Proactively communicate production updates, delays, or changes to customers
  • Provide pricing information as needed
  • Demonstrate a strong sense of urgency based on customer needs
Collaboration
  • Collaborate effectively with internal teams and support external customers
  • Accurately document customer changes and coordinate updates through production
  • Escalate issues and involve appropriate departments when necessary
Process Management
  • Manage day-to-day activities for assigned accounts, serving as a liaison between customers and internal departments (Quality, Engineering, Manufacturing)
  • Process and verify purchase orders for accuracy
  • Estimate delivery timelines based on lead times and track orders throughout production
  • Monitor production status to support communication around fulfillment, shipping, and logistics
Data Management & Technology
  • Maintain accurate and up-to-date records within CRM and ERP systems
  • Run daily reports to track order status and take appropriate action
  • Manage communication through shared inboxes for customer inquiries
  • Perform account maintenance, including customer portal management

Requirements

Core Competencies:

  • Strong interpersonal skills with a proactive, customer-focused approach
  • Excellent verbal and written communication skills
  • Exceptional organization and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office, CRM, and ERP systems

Minimum Requirements:

  • 1-2 years of customer service experience preferred
  • High school diploma or equivalent required; Associate's degree (AA) a plus
  • At least 1 year of administrative experience in a manufacturing environment preferred
  • Experience with ERP systems (e.g., Epicor or similar) is a plus 

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At VMC Group we believe in supporting our employees both professionally and personally. When you join our team, you gain more than just a job - you gain access to a range of benefits designed to promote your well-being, growth, and financial security. 

  • Health, dental and vision insurance
  • 401K with company match
  • Life Insurance
  • Flexible Spending Accounts
  • Generous annual time off policy
  • 12 Company-Paid holidays
  • A Solid Wellness Program to support your personal health goals
  • Professional development opportunities

Join our team and build a rewarding career where your contributions are valued and your growth is supported. Be a part of a fast-growing, technology-driven manufacturing company - APPLY TODAY!

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We provide equal employment opportunities to all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

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