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Customer Support Associate Jobs in Amarillo, TX (NOW HIRING)

Chico's FAS

Support Associate - Soma

Amarillo, TX

$14.75 - $19/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Amarillo, TX · On-site

$15.50 - $20/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Home Depot

Store Support

Amarillo, TX · On-site

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Amarillo, TX · On-site

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Amarillo, TX

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Amarillo, TX · On-site

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

  • Medical

  • Retirement

Provide exceptional technical support for all commercial calls to ensure our level of customer ... QualificationsMust have a minimum of a high school diploma, Associates Degree in CIS preferredComp ...

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

  • Medical

  • Retirement

Must have a minimum of a high school diploma, Associates Degree in CIS preferred * Comp Tia A ... Proven customer support professional with at least three years of call center experience preferred

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

  • Medical

  • Retirement

Must have a minimum of a high school diploma, Associates Degree in CIS preferred * Comp Tia A ... Proven customer support professional with at least three years of call center experience preferred

Traveling with Tasha

Customer Care Associate

Amarillo, TX · On-site

$13.25 - $18.25/hr

About the job Customer Care Associate Overview We are looking for a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients ...

Dollar Tree

Customer Service Associate

Amarillo, TX · On-site

$13.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate

Amarillo, TX · On-site

$13.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Pittsburgh Paints Co.

Store Sales Associate

Amarillo, TX · On-site

$16/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Opportunity The Store Sales Associate is a key member of the US Commercial team and plays an ... This position supports retail and contractor customers by providing product recommendations, color ...

Family Dollar

Customer Service Associate I

Amarillo, TX · On-site

$13.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Family Dollar

Customer Service Associate I

Fritch, TX · On-site

$13.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Family Dollar

Customer Service Associate I

Dumas, TX · On-site

$13.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Amarillo, TX

Customer Support Associate information

See Amarillo, TX salary details

$10

$18

$25

How much do customer support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer support associate in Amarillo, TX is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Amarillo, TX?

The most popular types of Customer Support jobs in Amarillo, TX are:

What are popular job titles related to Customer Support Associate jobs in Amarillo, TX?

For Customer Support Associate jobs in Amarillo, TX, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Amarillo, TX look for?

The top searched job categories for Customer Support Associate jobs in Amarillo, TX are:

What cities near Amarillo, TX are hiring for Customer Support Associate jobs?

Cities near Amarillo, TX with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Amarillo, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,074 per year, or $18.3 per hour.

Customer Support Associate- Amarillo, TX

Atmos Energy Corporation

Amarillo, TX • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Atmos Energy rating

8.5

Company rating: 8.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

17th of 53 rated energy and utility

Job description

At Atmos Energy, we enjoy an employee-focused culture with rewarding work, competitive pay, work-life balance, inclusion and diversity, and excellent benefits.
Atmos Energy offers benefit eligibility on the first day of employment and they include:
Company-Provided Benefits
  • Holidays and Paid Time Off
  • Parental Leave
  • Retirement Savings Plan (Matching and Fixed Annual Company Contribution)
  • Annual Bonus Opportunity
  • Employee Assistance Program
  • Short-Term and Long-Term Disability Plans
  • Basic Life Insurance
  • Health Savings Account (HSA) Company Contribution with HDHP
  • Employee Assistance Program
  • Wellness Programs
  • LifeLock Identity Theft Protection
  • Paid Training
  • Linked-In Learning

Voluntary Benefits
  • Retirement Savings Plan
  • Medical Insurance and Prescription Drug Coverage
  • Dental Insurance
  • Vision Insurance
  • Employee/Dependent Life Insurance
  • Employee/Dependent Accidental Death & Dismemberment Insurance
  • Healthcare, Dependent Care and Limited Purpose Flexible Spending Accounts

Top Employer Recognitions
America's Best Employers - Forbes Magazine
The 100 Most Trustworthy Companies in America - Forbes Magazine
Top Places to Work - Dallas Morning News
Best Places to Work - Mississippi Business Journal
Best Place to Learn - Dallas Chapter of the American Society for Training and Development (ASTD)
Bilingual (Spanish-English) Differential Pay upon completion of training and a bilingual assessment-Additional $2.00 per hour.
The shift is Monday through Friday
9:15 am to 6:15 pm.
THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION
Primary Duties
1. Responds to current and/or prospective customers regarding basic service connections, disconnections, billing questions and payment arrangements. This contact is primarily by phone but may also include other forms of communication. (20%)
2. Receives and processes basic transactions and requests based on designated level of authority. Forwards other issues to appropriate level of responsibility. (20%)
3. Addresses customer issues utilizing current company policies and procedures. (20%)
4. Corrects errors on customer accounts to assure accuracy using an online Customer Information System. Communicates correct information to customers in a timely, professional manner. (20%)
5. Researches potential discrepancies on customer accounts and takes appropriate action to verify customer identity, address(es) and delinquent accounts as required. (10%)
6. Handles customer calls to assure responsiveness to natural gas and other potential emergency situations, exercising caution and adhering to standardized processes. (10%)
MINIMUM REQUIREMENTS
Educational/Experience Level:
A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED); and successful completion of the Customer Service Assessment, demonstrating communication and customer service skills.
Communication Skills:
Requires excellent verbal and written communication skills.
Numeric Skills:
Requires the ability to perform basic addition, subtraction, multiplication, and division.
Computer Skills:
Requires intermediate computer skills for data entry, reference and/or retrieval tasks.
Previous experience with a Customer Information System is a plus.
Work Conditions:
Works in an indoor environment.
Occasionally requires performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting. May require sitting for long periods of time.
Other Requirements:
As a safety sensitive position, pre and post-employment screenings, including but not limited to drug testing as outlined by the Department of Transportation and Pipeline Hazardous Material Safety Administration are required.
Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Job Family:
Customer Contact Center (CCC)

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