ZipRecruiter

Log In

1

Customer Success Training Program Jobs (NOW HIRING)

Bee Genius

Customer Success Manager

Oakland, CA

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At ... Provide product demonstrations and training to customers * Collaborate with cross-functional teams ...

ACAMS

Customer Success Specialist

Washington, DC · Hybrid

ACAMS' 65+ Chapters globally further amplify the association's mission through training and ... We're specifically looking for a customer success specialist who will roll up their sleeves and ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

... leading training (from one-on-one support to large group, virtual sessions) - all to create a ... Bachelor's Degree Customer Success Manager should have a minimum of one year of Customer Success ...

Opiniion

Customer Success Manager

Lehi, UT · On-site

As a Customer Success Manager at Opiniion, you will play a crucial role in ensuring our client ... Conduct training sessions for clients to maximize their understanding and utilization of the ...

THOMSON REUTERS

Customer Success Manager

New York, NY · Hybrid

Deliver training and enablement for end users and administrators * Support customers in translating ... Support pilot programs and early engagements with a focus on demonstrating value * Track usage ...

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

Establish a trusted advisor relationship with each customer through the onboarding and training ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

Coframe

Customer Success Manager

Burlingame, CA · On-site

$150K - $220K/yr

Customer Success Manager At Coframe, we are building the world's first AI Growth Engineer. We ... You'll ensure every customer's program is healthy, high-velocity, and delivering measurable ROI.

Whip Media

Customer Success Manager

Santa Monica, CA

As a Customer Success Manager at Whip Media, you'll be a vital partner to our diverse portfolio of ... Experience in delivering technical training and onboarding programs. * Experience working with SaaS ...

Azul

Customer Success Manager

Chicago, IL · On-site +1

$165K - $180K/yr

... training materials and other various resources. Set the proper expectations for the customer ... What we Offer • Comprehensive compensation and healthcare packages • Referral Program • Work ...

Thomson Reuters

Customer Success Manager

New York, NY · On-site

Deliver training and enablement for end users and administrators * Support customers in translating ... Support pilot programs and early engagements with a focus on demonstrating value * Track usage ...

AppFolio, Inc.

Manager, Customer Success

Dallas, TX · On-site

$104K - $130K/yr

We're looking for a Customer Success leader who leads from the front. In this role, you'll build ... Build and generate a pipeline for Customer Growth programs spanning Receivables, Payables, Leasing ...

PitchBook Data

Manager, Training

Seattle, WA · On-site

Manage, coach, and develop a team of Sales & Customer Success facilitators, fostering high ... Partner with program managers to develop and maintain a training calendar, ensuring timely delivery ...

Peraton

Customer Success Lead

Annapolis Junction, MD · On-site

$104K - $166K/yr

Develop the onboarding program for new program offices * Manage escalations and serve as the ... ITIL certification or equivalent service management training * Experience with support tooling ...

next page

Showing results 1-20

People also search for

All JobsCustomer Success Training Program Jobs

Customer Success Training Program information

See salary details

$11

$24

$47

How much do customer success training program jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer success training program in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program, and why are they important?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

More about Customer Success Training Program jobs
What cities are hiring for Customer Success Training Program jobs? Cities with the most Customer Success Training Program job openings:
What states have the most Customer Success Training Program jobs? States with the most job openings for Customer Success Training Program jobs include:
What job categories do people searching Customer Success Training Program jobs look for? The top searched job categories for Customer Success Training Program jobs are:
Customer Success Training Program jobs near you

Customer Success Manager

Bee Genius

Oakland, CA

$70K - $100K/yr

Other

Posted 10 days ago

Job description

Customer Success Manager

Oakland, CA

Join the team that's building the future of work, today.

At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of what's possible in the HR-Tech sector. Our diverse team brings together a wealth of knowledge and experience, working collaboratively to tackle complex challenges and drive meaningful impact for organizations that hire (and that means everyone). As we continue to grow and evolve, we are seeking talented individuals who share our vision and are eager to make a lasting impact in the world of technology. We invite you to apply and start building tomorrow's teams today!

We post for these positions constantly throughout the year. Application does not guarantee interview, but your information will be reviewed by a member of our hiring team, and even if not a fit today (or no active openings) we'll keep your information on file should another role become available that is well suited for your skills.

Job Description

We are looking for a passionate and customer-centric Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction, and driving customer success.

Responsibilities:
  • Serve as the primary point of contact for assigned customer accounts
  • Understand customer needs and objectives to provide tailored solutions
  • Conduct regular check-ins and QBRs to assess customer satisfaction and address concerns
  • Provide product demonstrations and training to customers
  • Collaborate with cross-functional teams to resolve customer issues and escalations
  • Identify opportunities for upselling and expansion within existing accounts
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Proven experience in customer success or account management
  • Strong understanding of customer relationship management principles
  • Excellent communication and interpersonal skills
  • Analytical mindset and problem-solving abilities
  • Knowledge of the industry and product offerings is a plus

Salary Range: $70,000 - $100,000 per year

Please note that the provided salary ranges are estimates and can vary based on factors such as location and candidate experience.

Not sure if this is the right fit for you? We welcome proactive resumes and we'll be in touch should a strong-matching position become available.

Apply