Customer Success Specialist Department: Engineering Employment Type: Full Time Location: Washington DC Reporting To: Emilia Carvell Description x Key Responsibilities x Skills, Knowledge & Expertise ...
Customer Success Specialist Department: Engineering Employment Type: Full Time Location: Washington DC Reporting To: Emilia Carvell Description x Key Responsibilities x Skills, Knowledge & Expertise ...
Customer Success Manager
Washington, DC · On-site
Program and project/portfolio management discipline, comfortable building operating models ... Customer Success and operational expertise (in-depth knowledge in several areas is essential)
Customer Success Manager
Washington, DC · On-site
Program and project/portfolio management discipline, comfortable building operating models ... Customer Success and operational expertise (in-depth knowledge in several areas is essential)
Overview of the position The Customer Success Director is a key leadership role, responsible for ... training, and long-term account health. The role is accountable for achieving Gross Retained ...
Overview of the position The Customer Success Director is a key leadership role, responsible for ... training, and long-term account health. The role is accountable for achieving Gross Retained ...
Customer Success Engineer
Mclean, VA · On-site
... to Program Management and Product Development. This is a mid-level position; the successful ... End-User Training: Train end-users on OneArc software functionality, effectively demonstrating ...
Customer Success Engineer
Mclean, VA · On-site
... to Program Management and Product Development. This is a mid-level position; the successful ... End-User Training: Train end-users on OneArc software functionality, effectively demonstrating ...
Instrument every program with consumption, product telemetry, and qualitative signals. Know which ... A field relevant to the role as demonstrated through coursework, training, or professional ...
Instrument every program with consumption, product telemetry, and qualitative signals. Know which ... A field relevant to the role as demonstrated through coursework, training, or professional ...
Customer Success Director
Arlington, VA · On-site
... training, and long-term account health. The role is accountable for achieving Gross Retained ... The ideal candidate is an experienced B2B customer success leader with a strong commercial mindset ...
Customer Success Director
Arlington, VA · On-site
... training, and long-term account health. The role is accountable for achieving Gross Retained ... The ideal candidate is an experienced B2B customer success leader with a strong commercial mindset ...
Customer Success Engineer
Mclean, VA · On-site
... to Program Management and Product Development. This is a mid-level position; the successful ... End-User Training: Train end-users on OneArc software functionality, effectively demonstrating ...
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Customer Success Engineer
Mclean, VA · On-site
... to Program Management and Product Development. This is a mid-level position; the successful ... End-User Training: Train end-users on OneArc software functionality, effectively demonstrating ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer ... training sessions tailored to operational use cases. * Proactively monitor customer health ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer ... training sessions tailored to operational use cases. * Proactively monitor customer health ...
Customer Success Engineer
Mclean, VA · On-site
... to Program Management and Product Development. This is a mid-level position; the successful ... End-User Training: Train end-users on OneArc software functionality, effectively demonstrating ...
Customer Success Engineer
Mclean, VA · On-site
... to Program Management and Product Development. This is a mid-level position; the successful ... End-User Training: Train end-users on OneArc software functionality, effectively demonstrating ...
Customer Success Manager
Washington, DC · On-site
Being a CSM requires a balance of strategic consulting, technical acumen, and program management ... Identify and facilitate training sessions, webinars, and resources that guide customers to ...
Customer Success Manager
Washington, DC · On-site
Being a CSM requires a balance of strategic consulting, technical acumen, and program management ... Identify and facilitate training sessions, webinars, and resources that guide customers to ...
... training, and high levels of customer satisfaction. Manage and resolve all customer, sales and ... Up to 3 years of relevant customer success/ customer management experience leading delivery.
... training, and high levels of customer satisfaction. Manage and resolve all customer, sales and ... Up to 3 years of relevant customer success/ customer management experience leading delivery.
Customer Success Manager
$65K - $75K/yr
... Customer Success Manager in the innovative dental technology space. The ideal candidate will be ... Onboarding & Training: Facilitate seamless onboarding experiences for new clients, in partnership ...
Quick apply
Customer Success Manager
$65K - $75K/yr
... Customer Success Manager in the innovative dental technology space. The ideal candidate will be ... Onboarding & Training: Facilitate seamless onboarding experiences for new clients, in partnership ...
Customer Success Manager
Mclean, VA · On-site
... Customer Success Manager in the innovative dental technology space. The ideal candidate will be ... Onboarding & Training: Facilitate seamless onboarding experiences for new clients, in partnership ...
Customer Success Manager
Mclean, VA · On-site
... Customer Success Manager in the innovative dental technology space. The ideal candidate will be ... Onboarding & Training: Facilitate seamless onboarding experiences for new clients, in partnership ...
Who We Are: ACAMS is the global leader in certification, training, and intelligence for anti ... Opportunity at a Glance Reporting to the Regional Operations Manager, the Customer Success ...
Who We Are: ACAMS is the global leader in certification, training, and intelligence for anti ... Opportunity at a Glance Reporting to the Regional Operations Manager, the Customer Success ...
... training, and high levels of customer satisfaction. Manage and resolve all customer, sales and ... Up to 3 years of relevant customer success/ customer management experience leading delivery.
... training, and high levels of customer satisfaction. Manage and resolve all customer, sales and ... Up to 3 years of relevant customer success/ customer management experience leading delivery.
... training, and high levels of customer satisfaction. Manage and resolve all customer, sales and ... Up to 3 years of relevant customer success/ customer management experience leading delivery.
... training, and high levels of customer satisfaction. Manage and resolve all customer, sales and ... Up to 3 years of relevant customer success/ customer management experience leading delivery.
Scaled Customer Success
Washington, DC · On-site
... onboarding programs for new customers. * Create playbooks, documentation, training materials ... Design repeatable customer success processes that scale as the business grows. * Leverage AI ...
Scaled Customer Success
Washington, DC · On-site
... onboarding programs for new customers. * Create playbooks, documentation, training materials ... Design repeatable customer success processes that scale as the business grows. * Leverage AI ...
Establish a trusted advisor relationship with each customer through the onboarding and training ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
Establish a trusted advisor relationship with each customer through the onboarding and training ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
Customer Success Manager
Arlington, VA · On-site +1
Establish a trusted advisor relationship with each customer through the onboarding and training ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
Customer Success Manager
Arlington, VA · On-site +1
Establish a trusted advisor relationship with each customer through the onboarding and training ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...
Customer Success Consultant
Washington, DC · On-site +1
$60K - $73K/yr
Contribute to customer reference programs and success story development. * Stay current on Granicus ... privacy training in a timely manner, in accordance with company policies. The Team * We are a ...
Customer Success Consultant
Washington, DC · On-site +1
$60K - $73K/yr
Contribute to customer reference programs and success story development. * Stay current on Granicus ... privacy training in a timely manner, in accordance with company policies. The Team * We are a ...
Customer Success Training Program information
See Washington, DC salary details
$13.07 - $16.76
9% of jobs
$19.93 is the 25th percentile. Wages below this are outliers.
$16.76 - $20.44
19% of jobs
The median wage is $23.67 / hr.
$20.44 - $24.13
26% of jobs
$27.28 is the 75th percentile. Wages above this are outliers.
$24.13 - $27.82
26% of jobs
$27.82 - $31.51
11% of jobs
$31.51 - $35.20
4% of jobs
$35.20 - $38.88
3% of jobs
$38.88 - $42.57
2% of jobs
$42.57 - $46.26
0% of jobs
$46.26 - $49.95
0% of jobs
$49.95 - $53.64
1% of jobs
$13
$27
$53
How much do customer success training program jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for customer success training program in Washington, DC is $27.43, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $28.61 per hour, depending on experience, location, and employer.
What is the difference between Customer Success Training Program vs Customer Support Specialist?
| Aspect | Customer Success Training Program | Customer Support Specialist |
|---|---|---|
| Credentials | Often includes certifications in customer success, communication, and product knowledge | Typically requires technical or product-specific knowledge, sometimes certifications in support tools |
| Work Environment | Focuses on proactive customer engagement, onboarding, and retention strategies | Primarily reactive, handling customer inquiries and troubleshooting |
| Industry Usage | Used in SaaS, tech, and service industries to train staff for customer success roles | Common in tech, retail, and service sectors for frontline support |
The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.
What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?
Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.
What are the key skills and qualifications needed to thrive in a Customer Success Training Program?
To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.
What is a Customer Success Training Program?
A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.
What are popular job titles related to Customer Success Training Program jobs in Washington, DC? For Customer Success Training Program jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Customer Success Training Program jobs in Washington, DC look for? The top searched job categories for Customer Success Training Program jobs in Washington, DC are:
- Customer Success Operations Manager
- Customer Success Manager Clinical
- Customer Success Manager Edtech
- Customer Success Manager
- Customer Success Manager Public Sector
- Work From Home Customer Success
- Customer Success Associate Remote
- Full Time Customer Success Manager Remote
- Customer Success Product Manager
- Customer Success Associate
Full-time
Re-posted 13 days ago
Job description
Customer Success Specialist
Department: Engineering
Employment Type: Full Time
Location: Washington DC
Reporting To: Emilia Carvell
Description
x
Key Responsibilities
x
Skills, Knowledge & Expertise
x
Department: Engineering
Employment Type: Full Time
Location: Washington DC
Reporting To: Emilia Carvell
Description
x
Key Responsibilities
x
Skills, Knowledge & Expertise
x