1

Customer Success Training Program Jobs in Phoenix, AZ

Onboard new customers, providing training and resources to ensure they are fully equipped to ... Monitor customer health metrics, identify risk, and execute loyalty programs to boost customer ...

Continuously refine segmentation and coverage models to balance engagement with scalable programs ... training as well as internal equity, market data, and business needs. In addition to base salary ...

Continuously refine segmentation and coverage models to balance engagement with scalable programs ... training as well as internal equity, market data, and business needs. In addition to base salary ...

Job Title: Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director ... Conduct onboarding calls, product walkthroughs, and training sessions Help customers become ...

Job Title : Customer Success Specialist Location : Phoenix, Arizona. USA Reports to : Director ... Conduct onboarding calls, product walkthroughs, and training sessions Help customers become ...

Job Title: Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director ... Conduct onboarding calls, product walkthroughs, and training sessions Help customers become ...

Job Title: Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director ... Conduct onboarding calls, product walkthroughs, and training sessions Help customers become ...

Customer Success Specialist

Goodyear, AZ ยท On-site

$20.81 - $26.63/hr

Deliver training and education to help customers maximize the value of our products and services. Conduct regular account reviews and identify opportunities to improve customer engagement and success.

In this role you'll build strong relationships with clients, deliver training and onboarding support. As a Customer Success Specialist, you will spend your day talking to 1stMILE customers on the ...

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO ... programs, and team building activities. Melio builds business-to-business (B2B) payment tools so ...

... training, and support to maximize the value of Kinective's products. Drive product adoption by ... Customer Success Advocacy: Champion the value of Customer Success within the organization and ...

Training & Onboarding: Responsible for the comprehensive onboarding of new customers, including ... Proven experience in customer success or account management, ideally within the retail sector ...

Customer Success Associate

Phoenix, AZ ยท On-site

$55K - $66K/yr

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple - to create safer roads ... Provide consultative support to customers navigating training resources and advanced product ...

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple - to create safer roads ... Provide consultative support to customers navigating training resources and advanced product ...

Customer Success Manager - AI-Powered Legal Technology We're looking for a Customer Success Manager ... You'll be the primary point of contact for your customers - guiding onboarding, training users ...

next page

Showing results 1-20

Customer Success Training Program information

See Phoenix, AZ salary details

$11

$24

$47

How much do customer success training program jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer success training program in Phoenix, AZ is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.05 per hour, depending on experience, location, and employer.

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What are popular job titles related to Customer Success Training Program jobs in Phoenix, AZ?

For Customer Success Training Program jobs in Phoenix, AZ, the most frequently searched job titles are:

What cities near Phoenix, AZ are hiring for Customer Success Training Program jobs?

Cities near Phoenix, AZ with the most Customer Success Training Program job openings:

Infographic showing various Customer Success Training Program job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $50,012 per year, or $24 per hour.

Customer Success Job Training Program

Year Up United

Phoenix, AZ โ€ข On-site

$525/wk

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.

If youโ€™re someone whoโ€™s passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you.

The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at JPMorganChase or Bank of America among other leading organizations in the Phoenix area.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelor's degree
- You may be required to answer additional screening questions when applying

What will you gain?
Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
Career growth paths include:
- Financial advisory
- Sales specialist
- Product Support
- Sales operations and analytics
- Patient Services

Get the skills and opportunity you need to launch your professional career.
72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

PandoLogic. Category:Human Resources, Keywords:Training & Development Specialist, Location:Phoenix, AZ-85013

Year Up logo

About Year Up

Sourced by ZipRecruiter

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

Industry

Non-profits

Company size

501 - 1,000 Employees

Headquarters location

Boston, MA, US