Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ... Experience in customer success, account management, or a similar role * Comfortable with frequent ...
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Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ... Experience in customer success, account management, or a similar role * Comfortable with frequent ...
Customer Success Engineer
Orlando, FL · On-site
... to Program Management and Product Development. This is a mid-level position; the successful ... End-User Training: Train end-users on OneArc software functionality, effectively demonstrating ...
Customer Success Engineer
Orlando, FL · On-site
... to Program Management and Product Development. This is a mid-level position; the successful ... End-User Training: Train end-users on OneArc software functionality, effectively demonstrating ...
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or ... promotion, training, and other terms, conditions, and privileges of employment. We comply with ...
We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or ... promotion, training, and other terms, conditions, and privileges of employment. We comply with ...
Customer Success Director
Draper, UT · On-site
Provide exceptional training experiences for Customer Success teammates and drive consistent ... program waste. * Reporting: Collect and report on customer health, forecasts, and competitive ...
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Customer Success Director
Draper, UT · On-site
Provide exceptional training experiences for Customer Success teammates and drive consistent ... program waste. * Reporting: Collect and report on customer health, forecasts, and competitive ...
Customer Success Representative
Chicago, IL · On-site
$20/hr
Customer Success Representative* We're looking for a Customer Success Representative to build ... Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ...
Customer Success Representative
Chicago, IL · On-site
$20/hr
Customer Success Representative* We're looking for a Customer Success Representative to build ... Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ...
Customer Success Associate
New York, NY · On-site
$70K - $80K/yr
Deliver standard product demonstrations and training sessions to help customers understand Symphony ... improve customer programs and internal processes * Work cross-functionally to support issue ...
Customer Success Associate
New York, NY · On-site
$70K - $80K/yr
Deliver standard product demonstrations and training sessions to help customers understand Symphony ... improve customer programs and internal processes * Work cross-functionally to support issue ...
Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization ... Nurture customer advocacy through references, case studies, and participation in customer programs ...
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Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization ... Nurture customer advocacy through references, case studies, and participation in customer programs ...
The Director of Customer Success will build and lead a Customer Success team that acts as the ... Excellent program management skills, with the ability to establish goals, create program schedules ...
The Director of Customer Success will build and lead a Customer Success team that acts as the ... Excellent program management skills, with the ability to establish goals, create program schedules ...
The Director of Customer Success will build and lead a Customer Success team that acts as the ... Excellent program management skills, with the ability to establish goals, create program schedules ...
The Director of Customer Success will build and lead a Customer Success team that acts as the ... Excellent program management skills, with the ability to establish goals, create program schedules ...
Customer Success Lead
$100K - $150K/yr
Customer Success Lead | Private Markets AI Location: New York City Salary: $100,000 - $150,000 Base ... training programs. You understand how consultants think -- use that to make adoption stick. Data ...
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Customer Success Lead
$100K - $150K/yr
Customer Success Lead | Private Markets AI Location: New York City Salary: $100,000 - $150,000 Base ... training programs. You understand how consultants think -- use that to make adoption stick. Data ...
Director of Customer Success
Raleigh, NC · On-site
You're passionate about growing and optimizing a customer success funnel and expanding the processes that impact it, such as training, KPI tracking, NPS surveys, internal documentation, and fine ...
Director of Customer Success
Raleigh, NC · On-site
You're passionate about growing and optimizing a customer success funnel and expanding the processes that impact it, such as training, KPI tracking, NPS surveys, internal documentation, and fine ...
Customer Success Lead
New York, NY · On-site
$140K - $170K/yr
Who you are You have 5+ years of experience in customer success, account management, or other ... Lead onboarding and training sessions to drive successful adoption * Be the first line of support ...
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Customer Success Lead
New York, NY · On-site
$140K - $170K/yr
Who you are You have 5+ years of experience in customer success, account management, or other ... Lead onboarding and training sessions to drive successful adoption * Be the first line of support ...
... training, and high levels of customer satisfaction. Manage and resolve all customer, sales and ... Up to 3 years of relevant customer success/ customer management experience leading delivery.
... training, and high levels of customer satisfaction. Manage and resolve all customer, sales and ... Up to 3 years of relevant customer success/ customer management experience leading delivery.
Customer Success Specialist
$54K - $60K/yr
Training * Professional Services * Customer Support * Customer Success Management * Renewals * Cross-sell / Up-sell * Advocacy * Measure Effectiveness of Customer Success * Define operational metrics ...
Customer Success Specialist
$54K - $60K/yr
Training * Professional Services * Customer Support * Customer Success Management * Renewals * Cross-sell / Up-sell * Advocacy * Measure Effectiveness of Customer Success * Define operational metrics ...
Support internal training and process improvement initiatives to enhance the customer experience ... Track and report on key customer success metrics * Maintain accurate records in CRM and customer ...
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Support internal training and process improvement initiatives to enhance the customer experience ... Track and report on key customer success metrics * Maintain accurate records in CRM and customer ...
... training, and high levels of customer satisfaction. Manage and resolve all customer, sales and ... Up to 3 years of relevant customer success/ customer management experience leading delivery.
... training, and high levels of customer satisfaction. Manage and resolve all customer, sales and ... Up to 3 years of relevant customer success/ customer management experience leading delivery.
Customer Success Director
Waltham, MA · On-site
We are seeking a Customer Success Director to join our success team and lead the strategy ... As the primary partner for program leads and executive sponsors, you will ensure that their ...
Customer Success Director
Waltham, MA · On-site
We are seeking a Customer Success Director to join our success team and lead the strategy ... As the primary partner for program leads and executive sponsors, you will ensure that their ...
Customer Success Manager
Manhattan, NY · On-site
Company Description MedPut is an innovative SaaS based employee benefit program that provides ... Serve as the primary contact for the onboarding of new customers, the training of platform end ...
Customer Success Manager
Manhattan, NY · On-site
Company Description MedPut is an innovative SaaS based employee benefit program that provides ... Serve as the primary contact for the onboarding of new customers, the training of platform end ...
Customer Success Specialist
Los Angeles, CA · On-site
$28.85 - $31.25/hr
The Customer Success Specialist's role includes conducting product demonstrations, providing training and technical support, and collaborating with internal teams, third-party service providers, and ...
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Customer Success Specialist
Los Angeles, CA · On-site
$28.85 - $31.25/hr
The Customer Success Specialist's role includes conducting product demonstrations, providing training and technical support, and collaborating with internal teams, third-party service providers, and ...
Customer Success Manager
Richmond, VA · On-site
$80K - $95K/yr
Provide training to customers that highlights product value and ensures customers know how to use our products to their fullest potential. * Develop and maintain customer success plans to facilitate ...
Customer Success Manager
Richmond, VA · On-site
$80K - $95K/yr
Provide training to customers that highlights product value and ensures customers know how to use our products to their fullest potential. * Develop and maintain customer success plans to facilitate ...
Customer Success Training Program information
See salary details
$11.54 - $14.79
9% of jobs
$17.60 is the 25th percentile. Wages below this are outliers.
$14.79 - $18.05
19% of jobs
The median wage is $20.90 / hr.
$18.05 - $21.31
26% of jobs
$24.09 is the 75th percentile. Wages above this are outliers.
$21.31 - $24.56
26% of jobs
$24.56 - $27.82
11% of jobs
$27.82 - $31.08
4% of jobs
$31.08 - $34.33
3% of jobs
$34.33 - $37.59
2% of jobs
$37.59 - $40.84
0% of jobs
$40.84 - $44.10
0% of jobs
$44.10 - $47.36
1% of jobs
$11
$24
$47
How much do customer success training program jobs pay per hour?
As of Jul 15, 2026, the average hourly pay for customer success training program in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.
What is the difference between Customer Success Training Program vs Customer Support Specialist?
| Aspect | Customer Success Training Program | Customer Support Specialist |
|---|---|---|
| Credentials | Often includes certifications in customer success, communication, and product knowledge | Typically requires technical or product-specific knowledge, sometimes certifications in support tools |
| Work Environment | Focuses on proactive customer engagement, onboarding, and retention strategies | Primarily reactive, handling customer inquiries and troubleshooting |
| Industry Usage | Used in SaaS, tech, and service industries to train staff for customer success roles | Common in tech, retail, and service sectors for frontline support |
The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.
What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?
Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.
What are the key skills and qualifications needed to thrive in a Customer Success Training Program, and why are they important?
To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.
What is a Customer Success Training Program?
A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.
More about Customer Success Training Program jobs
What cities are hiring for Customer Success Training Program jobs? Cities with the most Customer Success Training Program job openings:
What states have the most Customer Success Training Program jobs? States with the most job openings for Customer Success Training Program jobs include:
What job categories do people searching Customer Success Training Program jobs look for? The top searched job categories for Customer Success Training Program jobs are:
Job description
Salary: $20/hour
Customer Success Representative*
Werelooking for a Customer Success Representative to build strong relationships with our digital customers, drive product adoption, and support renewal and growth. In this full-time role,youllserve as the main point of contact for a portfolio of accounts, leading virtual meetings,onboardingnew customers, and coordinating with internal teams to ensure customer success.
Responsibilities:
- Own a portfolio of customer accounts and serve as their primary point of contact
- Lead virtual onboarding, training, and check-in meetings to drive adoption
- Proactively reach out to customers via phone and email to support their goals
- Manage renewals and help ensure strong retention across your accounts
- Keep customer information and activity updated in our CRM
Qualifications:
- Experience in customer success, account management, or a similar role
- Comfortable with frequent virtual customer interactions and outreach
- Strong organizational and communication skills
- Familiarity with CRM tools (e.g., Salesforce) is a plus
*Temp to Possible Full-Time Regular Position
About World Book
Sourced by ZipRecruiter
Industry
Print media publishing
Company size
51 - 200 Employees
Headquarters location
Chicago, IL, US
Year founded
1917