Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Train new service associates and to provide ongoing training where required * Assist customers by phone, in-person or by email with service requests * Set and confirm repair tech appointments with ...
Your on-the-job training will focus on learning how to help clients over the phone, and you'll be ... Customer service experience * Aptitude for building strong relationships and proactively ...
New
Your on-the-job training will focus on learning how to help clients over the phone, and you'll be ... Customer service experience * Aptitude for building strong relationships and proactively ...
New
Your on-the-job training will focus on learning how to help clients over the phone, and you'll be ... Customer service experience * Aptitude for building strong relationships and proactively ...
New
Your on-the-job training will focus on learning how to help clients over the phone, and you'll be ... Customer service experience * Aptitude for building strong relationships and proactively ...
New
Youtube Video As a Customer Service Agent for our call centres, you'll support our clients with ... Your on-the-job training will focus on learning how to help clients over the phone, and you'll be ...
Youtube Video As a Customer Service Agent for our call centres, you'll support our clients with ... Your on-the-job training will focus on learning how to help clients over the phone, and you'll be ...
(CAN) Customer Service Manager
Rimouski, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in ... Provides training to Associates on systems and Company procedures, i.e., scanning accuracy ...
(CAN) Customer Service Manager
Rimouski, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in ... Provides training to Associates on systems and Company procedures, i.e., scanning accuracy ...
Your on-the-job training will focus on learning how to help clients over the phone, and you'll be ... Customer service experience * Aptitude for building strong relationships and proactively ...
New
Your on-the-job training will focus on learning how to help clients over the phone, and you'll be ... Customer service experience * Aptitude for building strong relationships and proactively ...
New
Customer Service Advisor Insurance
Montreal, QC · On-site +1
As a Customer Service employee in the Insurance sector, you'll offer loan insurance solutions that ... Your on-the-job training will focus on learning how to help clients over the phone. During this ...
New
Customer Service Advisor Insurance
Montreal, QC · On-site +1
As a Customer Service employee in the Insurance sector, you'll offer loan insurance solutions that ... Your on-the-job training will focus on learning how to help clients over the phone. During this ...
New
Your on-the-job training will focus on learning how to help clients over the phone, and you'll be ... Customer service experience * Aptitude for building strong relationships and proactively ...
Your on-the-job training will focus on learning how to help clients over the phone, and you'll be ... Customer service experience * Aptitude for building strong relationships and proactively ...
CA$19.05/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in ... Provides training to Associates on systems and Company procedures, i.e., scanning accuracy ...
CA$19.05/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in ... Provides training to Associates on systems and Company procedures, i.e., scanning accuracy ...
As a Customer Service employee in the Insurance sector, you'll offer loan insurance solutions that ... Your on-the-job training will focus on learning how to help clients over the phone. During this ...
As a Customer Service employee in the Insurance sector, you'll offer loan insurance solutions that ... Your on-the-job training will focus on learning how to help clients over the phone. During this ...
(CAN) Customer Service Manager
Rouyn-noranda, QC · On-site
CA$19.05/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in ... Provides training to Associates on systems and Company procedures, i.e., scanning accuracy ...
(CAN) Customer Service Manager
Rouyn-noranda, QC · On-site
CA$19.05/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in ... Provides training to Associates on systems and Company procedures, i.e., scanning accuracy ...
(CAN) Customer Service Manager
Granby, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... Associate Training and Development Trains associates on systems and Company procedures, including ...
(CAN) Customer Service Manager
Granby, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... Associate Training and Development Trains associates on systems and Company procedures, including ...
(CAN) Customer Service Manager
Riviere-du-loup, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... Associate Training and Development Trains associates on systems and Company procedures, including ...
(CAN) Customer Service Manager
Riviere-du-loup, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... Associate Training and Development Trains associates on systems and Company procedures, including ...
(CAN) Customer Service Manager
Baie-comeau, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... Associate Training and Development Trains associates on systems and Company procedures, including ...
(CAN) Customer Service Manager
Baie-comeau, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... Associate Training and Development Trains associates on systems and Company procedures, including ...
Customer Service Trainer information
See Quebec salary details
$23K - $27.5K
7% of jobs
$27.5K - $32K
11% of jobs
$34.3K is the 25th percentile. Wages below this are outliers.
$32K - $36.5K
14% of jobs
$36.5K - $41K
12% of jobs
The median wage is $43.7K / yr.
$41K - $45.5K
12% of jobs
$45.5K - $50K
17% of jobs
$51.2K is the 75th percentile. Wages above this are outliers.
$50K - $54.5K
13% of jobs
$54.5K - $59K
5% of jobs
$59K - $63.5K
7% of jobs
$63.5K - $68K
2% of jobs
$68K - $72.5K
1% of jobs
$23K
$46.6K
$72.5K
How much do customer service trainer jobs pay per year?
As of Aug 7, 2026, the average yearly pay for customer service trainer in Quebec is $46,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $52,500.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Trainer vs Customer Support Specialist?
| Aspect | Customer Service Trainer | Customer Support Specialist |
|---|---|---|
| Required Credentials | Customer service experience, training or teaching skills | Customer service experience, technical knowledge |
| Work Environment | Training sessions, workshops, corporate offices | Call centers, help desks, online support |
| Employer & Industry Usage | Corporations, training companies, retail | Tech companies, service providers, retail |
| Common Search & Comparison Intent | Training roles, teaching customer service skills | Customer support roles, technical assistance |
While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.
What does a customer service trainer do?
A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.
What are some common challenges faced by customer service trainers, and how can they be effectively addressed?
Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.
What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?
To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.
More about Customer Service Trainer jobs
What are popular job titles related to Customer Service Trainer jobs in Quebec? For Customer Service Trainer jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Service Trainer jobs in Quebec look for? The top searched job categories for Customer Service Trainer jobs in Quebec are:
What are popular job titles related to Customer Service Trainer jobs in QC? For Customer Service Trainer jobs in QC, the most frequently searched job titles are:
Full-time
Posted 17 days ago
Job description
Overview
Leon’s is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with third-party repair and service organizations, to maintain an organized system of files on open customer service issues, to promote and maintain service standards and to provide training and support to other service associates.
About Us:
Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.
Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!
Responsibilities:
Requirements:
We offer:
Additional Information: