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Customer Service Representative Jobs in Washington

United Air Temp

Customer Service Representative

Lorton, VA · On-site

$18 - $20/hr

If so, we have an immediate opening for a Customer Service Representative at United Air Temp! United Air Temp, the most significant residential heating, cooling, and plumbing provider in the United ...

Sila

Customer Service Representative

Manassas, VA

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

High's

Customer Service Representative

Gambrills, MD

$15.50 - $21.25/hr

Customer Service Representative Store 54 - Millersville, MD 21108 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Halethorpe, MD

$15.75 - $21.25/hr

Customer Service Representative Store 18 - Arbutus, MD 21229 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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Customer Service Representative information

See Washington salary details

$11

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How much do customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service representative in Washington is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Washington? The most popular types of Customer Service Representative jobs in Washington are:
What are popular job titles related to Customer Service Representative jobs in Washington? For Customer Service Representative jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Washington look for? The top searched job categories for Customer Service Representative jobs in Washington are:
What cities in Washington are hiring for Customer Service Representative jobs? Cities in Washington with the most Customer Service Representative job openings:
What are popular job titles related to Customer Service Representative jobs in WA? For Customer Service Representative jobs in WA, the most frequently searched job titles are:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Washington as of May 2026, with employment types broken down into 39% Full Time, 55% Part Time, and 6% Contract. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution, with an average salary of $44,282 per year, or $21.3 per hour.
Customer Service Representative

Customer Service Representative

United Air Temp

Lorton, VA

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Are you a highly skilled and motivated individual who thrives in a dynamic and fast-paced environment? Do you enjoy providing exceptional customer service and solving problems? If so, we have an immediate opening for a Customer Service Representative at United Air Temp!
United Air Temp, the most significant residential heating, cooling, and plumbing provider in the United States, seeks a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be crucial in ensuring our customers receive outstanding service and have their HVAC and plumbing systems maintained and serviced regularly. Your excellent communication skills and attention to detail will be vital in managing customer relationships and scheduling appointments.
Starting at $18-$20/hr + Bonuses
Why work with us?

  • Competitive hourly pay
  • Comprehensive bene?ts package, including medical, dental, and vision insurance
  • Matching 401k retirement savings plan
  • Paid time off (vacation, sick, and personal leave combined)
  • A fun and safe work environment that values talent and promotes career growth
Job Responsibilities:
  • Receiving inbound calls primarily from the COD/Marketing queue.
  • Assist with calls in other queues as needed.
  • Will respond to all requests for services, repair calls, and Podium inquiries.
  • Build and maintain long-term relationships with customers
  • Solve scheduling conflicts between customers and technicians
Requirements:
  • Experience in customer service or sales
  • Excellent verbal communication skills
  • Attention to detail and problem-solving abilities
  • Comfortable working in an office environment full-time

If you are a motivated and enthusiastic individual looking to launch a career as a Customer Service Representative, apply now and join the United Air Temp team!
Salary Description
$18-$20/HR

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