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Spectrum Customer Service Jobsexternal in Washington (NOW HIRING)

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CUSTOMER SERVICE REPRESENTATIVE Sales CSR

Mclean, VA · On-site

$800 - $1.5K/wk (+ commission)

We are seeking a CUSTOMER SERVICE AND SALES REPRESENTATIVE to join our team! You will be ... spectrum. What sets us apart is our unwavering commitment to our clients' success.

Customer Service Representative

Bethesda, MD · On-site

$17.25 - $23.25/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

Customer Service Representative

Mclean, VA · On-site

$16.50 - $22.25/hr

IAH provides a broad spectrum of services and solutions to U.S. and international government ... customers' diverse and complex challenges. Intrepid Acquisition Holdings, LLC. ("IAH" and/or ...

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Spectrum Customer Service information

See Washington salary details

$11

$21

$30

How much do spectrum customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for spectrum customer service in Washington is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Does Spectrum Customer Service pay employees well?

Spectrum Customer Service representatives typically earn hourly wages that are around or slightly below industry averages for customer support roles, with additional benefits such as health insurance and paid time off. Compensation can vary based on experience, location, and shift differentials, but overall, pay is considered competitive for entry-level positions in the telecommunications sector.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volume and performance targets. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are popular job titles related to Spectrum Customer Service jobs in Washington?

For Spectrum Customer Service jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Spectrum Customer Service jobs?

Cities in Washington with the most Spectrum Customer Service job openings:

Infographic showing various Spectrum Customer Service job openings in Washington as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,282 per year, or $21.3 per hour.

Customer Service Representative-SPEC

Hyattsville, MD • On-site

$16 - $21.75/hr

Other

Posted 7 days ago


Job description

Job overview:
The Spectrum Customer Service Representative is a critical front-line member of our customer service team. Your essential customer-service oriented approach to every interaction, hunger for food, and desire to grow company sales will inform all aspects of your role. Whether responding to emails, order entry, or collaborating with internal team members, you will provide above-and-beyond customer service while resolving issues and delivering a best-in-class customer experience. You will be expected to know Spectrum's products and policies inside out (training will be provided) and use critical thinking to apply this knowledge in a manner that best services our customers
Duties/ Responsibilities:

  • Maintain a positive, empathetic, and professional attitude toward current and prospective customers always across various communication channels.
  • Know our expansive catalog of products inside and out so that you can answer questions and recommend potential products.
  • Acknowledge and resolve customer complaints promptly and efficiently.
  • Process orders and requests.
  • Communicate and coordinate with colleagues as necessary
Minimum Qualifications:
  • Associate degree preferred. Individuals with less education and prior Food Service Industry work experience will be considered.
  • Minimum 1 year of Customer Service and Support experience.
  • Excellent communication skills; both verbal and written along with excellent listening skills.
  • Strong problem solving and analytical skills.
  • Extreme attention to detail.
  • Ability to work independently and manage multiple priorities.
  • Must be highly motivated and have a positive attitude.
  • Ability to speak Spanish is a plus.