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Spectrum Customer Service Jobs in Seattle, WA (NOW HIRING)

Customer Service Representative

Puyallup, WA

$17.50 - $23.75/hr

The Customer Service Representative will provide exceptional customer service, answer inquiries ... IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of ...

Associate Customer Svc Rep

Bellevue, WA · On-site

$22 - $30.87/hr

About the role In the role of Associate Customer Service Representative, you will be responsible ... Fiber, Cable (e.g., Comcast, Spectrum), or DSL. * Not Permissible: Satellite (e.g., Starlink ...

Client Service Manager

Seattle, WA · Hybrid

$119K - $161K/yr

Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for ... Strong customer service ethic. Demonstrated ability to build strong working relationships across ...

InfoTech Spectrum delivers comprehensive fully integrated creative IT solutions ranging from ... IT consulting services to advanced technology deployment and product development Role : UI ...

InfoTech Spectrum delivers comprehensive fully integrated creative IT solutions ranging from ... IT consulting services to advanced technology deployment and product development Role : UI ...

Client Service Associate

Seattle, WA · On-site

$35K - $90K/yr

As a key member of the service team, in supporting Financial Advisor(s) (FAs)/ Private Wealth ... Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental ...

As a key member of the service team, in supporting Financial Advisor(s) (FAs)/ Private Wealth ... Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental ...

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Spectrum Customer Service information

See Seattle, WA salary details

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How much do spectrum customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for spectrum customer service in Seattle, WA is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.80 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Does Spectrum Customer Service pay employees well?

Spectrum Customer Service representatives typically earn hourly wages that are around or slightly below industry averages for customer support roles, with additional benefits such as health insurance and paid time off. Compensation can vary based on experience, location, and shift differentials, but overall, pay is considered competitive for entry-level positions in the telecommunications sector.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volume and performance targets. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are popular job titles related to Spectrum Customer Service jobs in Seattle, WA?

For Spectrum Customer Service jobs in Seattle, WA, the most frequently searched job titles are:

What cities near Seattle, WA are hiring for Spectrum Customer Service jobs?

Cities near Seattle, WA with the most Spectrum Customer Service job openings:

Infographic showing various Spectrum Customer Service job openings in Seattle, WA as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,494 per year, or $21.4 per hour.

Customer Service Representative

Ritchie Bros.

Puyallup, WA • On-site

$18.60 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 19 rated auctioneers


Job description


The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.
Responsibilities
  • Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.
  • Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc.
  • Responsible for processing payments from successful bidders
  • Provide customers with information about auxiliary services.
  • Ensure that superior customer service is always delivered to all customers.
  • Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
  • Perform other duties as assigned.

Qualifications
  • Previous work experience where you worked in-person with customers.
  • Experience using computers, and able to learn to use new technology and software.
  • Excellent keyboarding skills for data entry.
  • A commitment to providing fantastic customer service.
  • Able to work well and maintain a positive attitude in high-pressure situations.
  • A friendly, outgoing, patient personality.
  • You thrive working as part of team, pitching in wherever you're needed.
  • The work schedule is Monday-Thursday 8am-5pm, Friday 7:45am-5pm with occasionally working on Saturdays depending on the workload.

About Us
IAA Holdings, LLC (IAA)
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
About the Team
About the team - Yard Operations
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

What Ritchie Bros. Auctioneers employees say

Pay

Benefits

Hours and flexibility

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