ZipRecruiter

Log In

1

Customer Service Representative Jobs in Michigan

Molly Maid

Customer Service Representative

Livonia, MI · On-site

$640 - $720/wk

Customer Service Representative Molly Maid of Livonia Our amazing team is looking for a new Customer Service Representative! As a Customer Service Representative, you are an important member of the ...

Molly Maid

Customer Service Representative

Franklin, MI · On-site

$640 - $720/wk

Customer Service Representative Molly Maid of Livonia Our amazing team is looking for a new Customer Service Representative! As a Customer Service Representative, you are an important member of the ...

dbi

Customer Service Representative

Saginaw, MI · On-site

$15 - $20.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Molly Maid

Customer Service Representative

Livonia, MI · On-site

$640 - $720/wk

Customer Service Representative Molly Maid of Livonia Our amazing team is looking for a new Customer Service Representative! As a Customer Service Representative, you are an important member of the ...

Ritchie Bros.

Customer Service Representative

Flint, MI · On-site

$15.50 - $21.25/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Ideal Tridon

Customer Service Representative

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

We are seeking a Customer Service Representative for our Auburn Hills, MI Office. We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working ...

U-Haul

Customer Service Representative

Flint, MI · On-site

$15.50 - $21.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

High Favor Insurance

Be Seen First

Customer Service Representative

Royal Oak, MI · On-site

$36K - $40K/yr

Customer Service Rep with happy disposition and good work ethic. We can teach the rest! Must be reliable to show up for work and be on time. Ability to become licensed insurance agent with commission ...

U-Haul

Customer Service Representative

Saint Clair Shores, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

New

A-1 Mechanical

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative Job Summary: A-1 Mechanical is currently looking for Customer Service Rep. This position offers the training necessary to establish you in a reputable trade, and ...

Airgas

Customer Service Representative

Grandville, MI · On-site

$14.25 - $19.50/hr

R10096751 Customer Service Representative (Open) Location: Grandville, MI - Retail shop How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces ...

previous page

Showing results 41-60

All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Michigan

Customer Service Representative information

See Michigan salary details

$8

$16

$23

How much do customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, support tools, and individual coping skills, with some finding remote work more flexible and less stressful than in-office roles.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Michigan? The most popular types of Customer Service Representative jobs in Michigan are:
What are popular job titles related to Customer Service Representative jobs in Michigan? For Customer Service Representative jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Michigan look for? The top searched job categories for Customer Service Representative jobs in Michigan are:
What cities in Michigan are hiring for Customer Service Representative jobs? Cities in Michigan with the most Customer Service Representative job openings:
What are popular job titles related to Customer Service Representative jobs in MI? For Customer Service Representative jobs in MI, the most frequently searched job titles are:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 81% In-person, 6% Hybrid, and 13% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Representative

Molly Maid

Livonia, MI • On-site

$640 - $720/wk

Other

Medical, PTO

Re-posted 19 days ago

Molly Maid rating

4.8

Company rating: 4.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

47th of 59 rated cleaning companies

Job description

Customer Service Representative
Molly Maid of Livonia
Our amazing team is looking for a new Customer Service Representative! As a Customer Service Representative, you are an important member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer inquiries. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
Our franchise continues to grow at a fast pace and this new position is perfect for the flexible person seeking new challenges.
Specific Responsibilities:
  • Receive incoming calls in a professional and courteous manner
  • Schedule estimates & house cleanings
  • Return customer calls
  • Perform administrative functions including data entry, payment processing, and supply inventory
  • Assist with personnel management, including hiring and recruiting functions
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Valid Driver's License
  • Strong written and verbal communication skills
  • Detail-oriented
  • Positive Attitude
  • Professional appearance and personality
  • Team player who can work independently
Salary: $640 - $720 per week. There is bonus potential in this position.
Hours: Available between the hours of 7:00am to 5:30pm. A typical day would be either 7:00am - 3:30pm or 9:00am - 5:30pm.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Benefits:
  • Paid time off
  • Health insurance available after 90 days
  • Company vehicle provided if/when there is a need to visit a customer
Schedule:
  • Monday to Friday
  • Full time

Molly Maid of Livonia
36977 Amrhein Rd.
Livonia, MI 48150
(734) 338-3000

What Molly Maid employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply