ZipRecruiter

Log In

1

Customer Operations Specialist Jobs (NOW HIRING)

City of Laramie

Customer Operations Specialist

WY

$11.48 - $13.32/hr

Open Until Filled Salary: $11.48-$13.32 per hour Must be available early morning, afternoons or evenings and weekends Part-Time, Non-Benefited The Customer Operations Specialist supports both the ...

IDEMIA

Customer Operations Specialist

Chantilly, VA · On-site

Purpose The Customer Operations Specialist - Service Center serves as the primary point of contact between the CRE and the Service Center, ensuring seamless coordination and execution of customer ...

Baxter

Customer Operations Specialist

Houston, TX · On-site

$16.15/hr

Where Your Purpose Accelerates Our Mission As a Customer Operations Specialist, you will play a critical role in ensuring patient information and cardiac monitoring data are accurately processed and ...

Robert Half

Customer Operations Specialist

Newton, MA · On-site

$55K - $65K/yr

*CUSTOMER OPERATIONS - Our client is seeking a team-oriented individual to join their in-house customer service operations. The role includes responsibilities such as ensuring timely and cost ...

New

Slant

Customer Operations Specialists

Lehi, UT · On-site

$60K - $80K/yr

We are looking for Customer Operations Specialists who want to help the amazing financial advisors using Slant. At Slant, customers have questions; they may ask for help cleaning up some of their ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsCustomer Operations Specialist Jobs

Customer Operations Specialist information

See salary details

$13

$26

$46

How much do customer operations specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer operations specialist in the United States is $26.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $32.45 per hour, depending on experience, location, and employer.

What is a customer operations specialist?

Customer Operations Specialists are professionals who support and enhance the customer experience by managing inquiries, resolving issues, and ensuring smooth operational processes. They often act as a liaison between customers and various departments within a company, handling tasks such as order processing, account management, and troubleshooting. Their goal is to ensure customer satisfaction by providing timely and effective solutions, maintaining records, and improving service workflows. Customer Operations Specialists play a crucial role in retaining customers and building long-term relationships.

What are the key skills and qualifications needed to thrive as a customer operations specialist?

To thrive as a Customer Operations Specialist, you need strong problem-solving abilities, attention to detail, and experience in customer service, often supported by a bachelor’s degree or equivalent experience. Familiarity with CRM platforms like Salesforce, ticketing systems, and order management software is commonly required. Excellent communication, patience, and adaptability help build lasting customer relationships and navigate complex situations. These skills ensure efficient customer support, process accuracy, and a positive customer experience, directly impacting business success.

How does a customer operations specialist typically collaborate with other departments to resolve customer issues?

Customer Operations Specialists frequently act as a bridge between customers and various internal teams, such as sales, technical support, and logistics. When a customer issue arises, they coordinate with these departments to gather information, escalate concerns, and ensure a timely resolution. This cross-functional collaboration helps streamline processes and ensures that customer needs are met efficiently. Strong communication and organizational skills are key to managing these interactions and delivering a positive customer experience.

What is the difference between Customer Operations Specialist vs Customer Service Representative?

AspectCustomer Operations SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentBack-office, process-oriented, often involved in logistics and systemsFront-line, customer-facing, call centers or retail settings
Employer & Industry UsageUsed across industries like tech, finance, and logistics for operational supportCommon in retail, telecom, and service industries for direct customer interaction
Search & Comparison IntentFocuses on operational support, process improvement, and systemsFocuses on resolving customer issues and providing service

The Customer Operations Specialist typically handles back-end processes, systems, and logistics to support customer needs, while the Customer Service Representative directly interacts with customers to resolve issues. Both roles are essential but differ in focus and work environment.

Is a customer operations specialist a high paying job?

Customer operations specialists typically earn average to above-average salaries depending on experience, industry, and location. While not usually among the highest-paying roles, those with specialized skills, certifications, or in management positions can earn higher wages. Compensation often includes benefits such as bonuses and performance incentives.
More about Customer Operations Specialist jobs

What cities are hiring for Customer Operations Specialist jobs?

Cities with the most Customer Operations Specialist job openings:

Who are the top companies hiring for Customer Operations Specialist jobs?

The top employers for Customer Operations Specialist jobs are:

What states have the most Customer Operations Specialist jobs?

States with the most job openings for Customer Operations Specialist jobs include:

What job categories do people searching Customer Operations Specialist jobs look for?

The top searched job categories for Customer Operations Specialist jobs are:

What are popular job titles related to Customer Operations Specialist jobs?

For Customer Operations Specialist jobs, the most frequently searched job titles are:

Customer Operations Specialist jobs near you
Infographic showing various Customer Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,138 per year, or $27 per hour.

Customer Operations Specialist

Addison Group

Deerfield, IL • On-site

$28 - $30/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

Job Title:

Customer Operations Specialist

Industry:

Biotechnology

Location (City, State):

Deer Park, IL

Assignment Type:

Contract to Hire

Pay:

$28-30/hr

Work Schedule:

Monday-Friday | 5:00 AM-1:30 PM

Benefits:

This position is eligible for medical, dental, vision, and 401(k).


About Our Client

Addison Group is partnering with an innovative global organization in the biotechnology industry to identify a Fulfillment & Inventory Planning Specialist. This newly created position is designed to enhance inventory visibility, improve order fulfillment efficiency, and support customers across the EMEA region. The ideal candidate enjoys solving operational challenges, collaborating across departments, and ensuring customer orders move seamlessly from planning through delivery.


Job Description

As the Fulfillment & Inventory Planning Specialist, you will oversee day-to-day fulfillment activities while helping ensure inventory availability and operational accuracy. Working closely with internal departments and external partners, you'll play a key role in maintaining customer satisfaction, reducing order delays, and improving overall supply chain performance.

Key Responsibilities

  • Coordinate the progress of customer orders from planning through shipment, ensuring each stage of the fulfillment process is completed accurately and on time.
  • Monitor open orders, inventory availability, supplier activity, and fulfillment exceptions to proactively resolve issues.
  • Track inventory levels, demand forecasts, product allocations, and upcoming customer commitments to support operational planning.
  • Partner with Supply Chain, Customer Service, Warehouse, Finance, Commercial, and external vendors to eliminate fulfillment obstacles.
  • Review aging orders and identify potential risks affecting customer deliveries or revenue recognition.
  • Maintain detailed reports, dashboards, and action plans to improve operational visibility and accountability.
  • Investigate recurring process issues and recommend workflow improvements that increase efficiency and reduce delays.
  • Assist with continuous improvement initiatives by identifying training opportunities and strengthening operational procedures.
  • Help drive backlog reduction through organized follow-up and cross-functional coordination.

Qualifications

  • 3-7 years of experience with procurement and supplier management
  • Experience using SAP for order processing, inventory management, shipping, or related supply chain functions REQUIRED.
  • Proficient with Microsoft Office Suite and Microsoft Teams.
  • Strong analytical skills with the ability to prioritize multiple tasks in a fast-paced environment.
  • Excellent communication skills with the confidence to collaborate across departments and follow through on complex issues.
  • Experience supporting third-party logistics providers, drop shipments, supplier coordination, or inventory replenishment is a plus.
  • Highly organized with exceptional attention to detail and strong problem-solving abilities.

Additional Details

  • 100% onsite work environment Mon-Friday in Deer Park, Illinois.
  • Early morning schedule supporting international business operations within the EMEA region.
  • Business casual work environment.

Perks

  • Newly renovated, modern office environment with collaborative workspaces.
  • On-site café, fitness center, walking paths, and multiple employee lounges.
  • Complimentary team lunches offered on a regular basis.
  • Supportive leadership focused on collaboration, employee development, and continuous improvement.
  • Opportunity to join a globally recognized organization whose products positively impact patient care and medical diagnostics.
  • Stable contract-to-hire opportunity with long-term career growth potential.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Apply