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Customer Operations Specialist Jobs (NOW HIRING)

City of Laramie

Customer Operations Specialist

WY · On-site

$11.48 - $13.32/hr

Open Until Filled Salary: $11.48-$13.32 per hour Must be available early morning, afternoons or evenings and weekends Part-Time, Non-Benefited The Customer Operations Specialist supports both the ...

Stacker

Sr. Customer Operations Specialist

Sr. Customer Operations Specialist We're looking for a Sr. Customer Operations Specialist to build and optimize the operational foundation behind our post-sale customer experience. In this role, you ...

InterSystems

Customer Operations Specialist

Boston, MA · On-site

The role of the Customer Operations Specialist is to ensure that the Customer Fulfillment Process, from order entry to collections, is executed in a timely manner with 100% quality, providing the ...

InterSystems

Customer Operations Specialist

Boston, MA · On-site

$70K - $90K/yr

The role of the Customer Operations Specialist is to ensure that the Customer Fulfillment Process, from order entry to collections, is executed in a timely manner with 100% quality, providing the ...

Owlet Baby Care

Customer Operations Specialist

$35 - $45/hr

We are seeking a strategic, AI-first specialist who is analytically minded and thrives on turning ... of customer and operational needs. By helping ensure issues are resolved efficiently and ...

InterSystems

Customer Operations Specialist

Boston, MA · On-site

$70K - $90K/yr

The role of the Customer Operations Specialist is to ensure that the Customer Fulfillment Process, from order entry to collections, is executed in a timely manner with 100% quality, providing the ...

Kinders

Customer Operations Specialist

Walnut Creek, CA · On-site

$100K - $115K/yr

Your Impact at Kinder's As a key member of our operations team, you'll be the go-to partner for customer order management-receiving, confirming, and coordinating orders across Sales, Supply Chain ...

Kinder's

Customer Operations Specialist

Walnut Creek, CA

$100K - $115K/yr

Your Impact at Kinder's As a key member of our operations team, you'll be the go-to partner for customer order management--receiving, confirming, and coordinating orders across Sales, Supply Chain ...

SLANT, Inc.

Customer Operations Specialists

Lehi, UT · On-site

Customer Operations Specialist Slant is an AI native CRM for financial advisors. Our mission is to help 20 million Americans retire with a great financial advisor. There is a shortage of financial ...

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Customer Operations Specialist information

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$13

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How much do customer operations specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer operations specialist in the United States is $26.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $32.45 per hour, depending on experience, location, and employer.

Is a Customer Operations Specialist an entry level job?

A Customer Operations Specialist role can be entry level or require some experience, depending on the company. Typically, it involves skills such as communication, problem-solving, and familiarity with customer management tools, and some positions may require prior customer service experience or relevant certifications.

What are the key skills and qualifications needed to thrive as a customer operations specialist?

To thrive as a Customer Operations Specialist, you need strong problem-solving abilities, attention to detail, and experience in customer service, often supported by a bachelor’s degree or equivalent experience. Familiarity with CRM platforms like Salesforce, ticketing systems, and order management software is commonly required. Excellent communication, patience, and adaptability help build lasting customer relationships and navigate complex situations. These skills ensure efficient customer support, process accuracy, and a positive customer experience, directly impacting business success.

What is the difference between Customer Operations Specialist vs Customer Service Representative?

AspectCustomer Operations SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeHigh school diploma or equivalent
Work EnvironmentBack-office, process-oriented, often involved in logistics and systemsFront-line, customer-facing, call centers or retail settings
Employer & Industry UsageUsed across industries like tech, finance, and logistics for operational supportCommon in retail, telecom, and service industries for direct customer interaction
Search & Comparison IntentFocuses on operational support, process improvement, and systemsFocuses on resolving customer issues and providing service

The Customer Operations Specialist typically handles back-end processes, systems, and logistics to support customer needs, while the Customer Service Representative directly interacts with customers to resolve issues. Both roles are essential but differ in focus and work environment.

What is a customer operations specialist?

Customer Operations Specialists are professionals who support and enhance the customer experience by managing inquiries, resolving issues, and ensuring smooth operational processes. They often act as a liaison between customers and various departments within a company, handling tasks such as order processing, account management, and troubleshooting. Their goal is to ensure customer satisfaction by providing timely and effective solutions, maintaining records, and improving service workflows. Customer Operations Specialists play a crucial role in retaining customers and building long-term relationships.

How does a customer operations specialist typically collaborate with other departments to resolve customer issues?

Customer Operations Specialists frequently act as a bridge between customers and various internal teams, such as sales, technical support, and logistics. When a customer issue arises, they coordinate with these departments to gather information, escalate concerns, and ensure a timely resolution. This cross-functional collaboration helps streamline processes and ensures that customer needs are met efficiently. Strong communication and organizational skills are key to managing these interactions and delivering a positive customer experience.
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Customer Operations Specialist jobs near you
Infographic showing various Customer Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,138 per year, or $27 per hour.

Customer Operations Specialist

Delta Electronics (Americas) Ltd.

Plano, TX • On-site

$60K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Job description

Who We Are
Founded in 1971, Delta is a global leader in power electronics and energy-efficient solutions, delivering advanced switching power supplies, thermal management systems, and critical infrastructure technologies.
With operations across five continents and nearly 200 global locations, Delta supports industries including data center infrastructure, industrial automation, telecom power, renewable energy, and EV charging.
Guided by our mission - "To provide innovative, clean, and energy-efficient solutions for a better tomorrow" - Delta combines engineering excellence with a strong commitment to sustainability and long-term value creation.
Position Overview:
Location: Plano, Texas onsite 100%
Compensation: $55K - $70K (commensurate with experience)
Bonus: Eligible
Work Authorization: This position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future sponsorship.
The Customer Operations Specialist will serve as a key operational liaison between Delta Electronics and assigned customer accounts, managing the full sales order lifecycle from purchase order receipt through invoice resolution. This role is highly customer-focused and plays a critical role in ensuring operational excellence, on-time delivery performance, and an overall positive customer experience.
The ideal candidate is detail-oriented, highly organized, and comfortable operating within a fast-paced environment while collaborating cross-functionally across Planning, Purchasing, Shipping, Finance, and Sales teams. This individual must possess strong communication skills, operational problem-solving capabilities, and the ability to manage multiple priorities simultaneously.
Key Responsibilities
  • Manage daily operational activities for assigned customer accounts, overseeing the full sales order lifecycle from PO receipt through invoice completion and payment resolution.
  • Perform order management and material planning activities within SAP, including reviewing inventory positions, updating sales orders, and coordinating delivery schedules.
  • Partner closely with internal teams including Purchasing, Planning, Shipping, and Sales to ensure customer commitments are delivered accurately, on time, and in full.
  • Provide customers with operational updates including open order status, shipment tracking, delivery schedules, and invoice reporting through email, customer portals, phone communication, and recurring meetings.
  • Support operational reporting activities utilizing Excel functions such as Pivot Tables, VLOOKUPs, and reporting dashboards for management and sales team visibility.
  • Coordinate customer drop shipments with Delta manufacturing and warehouse facilities to support customer delivery requirements.
  • Collaborate with Accounts Receivable and Accounts Payable teams to resolve invoice discrepancies, payment issues, and customer inquiries.
  • Troubleshoot operational and customer-related issues in real time while maintaining a high level of professionalism and customer service.

Minimum Qualifications
  • Associate Degree in Business Administration or related field preferred; equivalent combination of education and relevant experience will also be considered.
  • Minimum 2-5 years of experience within customer service, customer operations, business operations, order management, or supply chain support environments.
  • Experience working within ERP systems; SAP experience highly preferred.
  • Strong Microsoft Office proficiency, particularly within Excel (Pivot Tables, VLOOKUPs, reporting functions).
  • Excellent verbal and written communication skills with customer-facing experience.
  • Demonstrated ability to manage multiple priorities in a fast-paced operational environment.
  • Strong organizational skills, attention to detail, and problem-solving capabilities.
  • Ability to work cross-functionally within a collaborative team environment.

Pay Range
USD $60,500.00 - USD $76,000.00 /Yr.
Preferred Qualifications
  • Experience supporting manufacturing, distribution, logistics, supply chain, or operational business environments.
  • Previous experience managing customer accounts, order fulfillment, shipment coordination, or operational reporting.
  • Exposure to inventory management, material planning, or shipping coordination processes.

Benefit at Delta Electronics Americas
Delta Electronics offers a comprehensive benefits package designed to support your health, financial security, and overall well-being. Employees can choose from multiple medical plan options, including employer contributions to Health Savings Accounts, along with dental and vision coverage. Delta also provides a competitive 401(k) plan with company match, life and disability insurance, and a range of voluntary benefits. Additional resources such as flexible spending accounts, mental health support, and an Employee Assistance Program are available to help employees and their families thrive both personally and professionally.
Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.

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