As the Customer Operations Representative you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Customer Operations Representative you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative Location: San Diego, CA, US pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30-year legacy of ...
Customer Operations Representative Location: San Diego, CA, US pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30-year legacy of ...
The Customer Operations Representative is responsible for providing internal and external support for all customer operations requirements. This may include order processing, material procurement ...
The Customer Operations Representative is responsible for providing internal and external support for all customer operations requirements. This may include order processing, material procurement ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Morgan Hill, CA · On-site
$25.96 - $38.46/hr
As a Customer Operations Representative based in Morgan Hill, CA you will have responsibility for supporting our Sales and Service Operations and managing all aspects of customer experience from when ...
Customer Operations Representative
Morgan Hill, CA · On-site
$25.96 - $38.46/hr
As a Customer Operations Representative based in Morgan Hill, CA you will have responsibility for supporting our Sales and Service Operations and managing all aspects of customer experience from when ...
Customer Operations Representative
Dublin, OH · On-site
$19 - $20/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Dublin, OH · On-site
$19 - $20/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
... customers and internal stakeholders. Collaborates closely with sales, operations, and support teams ... Physical Demands The physical demands described here are representative of those that must be met ...
... customers and internal stakeholders. Collaborates closely with sales, operations, and support teams ... Physical Demands The physical demands described here are representative of those that must be met ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As a Customer Operations Representative at RXO, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day ...
As a Customer Operations Representative at RXO, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day ...
... customers and internal stakeholders. Collaborates closely with sales, operations, and support teams ... Physical Demands The physical demands described here are representative of those that must be met ...
... customers and internal stakeholders. Collaborates closely with sales, operations, and support teams ... Physical Demands The physical demands described here are representative of those that must be met ...
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
... customers and internal stakeholders. Collaborates closely with sales, operations, and support teams ... Physical Demands The physical demands described here are representative of those that must be met ...
... customers and internal stakeholders. Collaborates closely with sales, operations, and support teams ... Physical Demands The physical demands described here are representative of those that must be met ...
Customer Operations Representative
Bellevue, WA · On-site
$22 - $33.95/hr
About the role As a Customer Operations Representative youare responsible forreviewing and processing financial and non-financial activities for our active Deferred Annuity products, including ...
Customer Operations Representative
Bellevue, WA · On-site
$22 - $33.95/hr
About the role As a Customer Operations Representative youare responsible forreviewing and processing financial and non-financial activities for our active Deferred Annuity products, including ...
Customer Operations Representative
Morgan Hill, CA · On-site
$54K - $80K/yr
As a Customer Operations Representative based in Morgan Hill, CA you will have responsibility for supporting our Sales and Service Operations and managing all aspects of customer experience from when ...
Customer Operations Representative
Morgan Hill, CA · On-site
$54K - $80K/yr
As a Customer Operations Representative based in Morgan Hill, CA you will have responsibility for supporting our Sales and Service Operations and managing all aspects of customer experience from when ...
Customer Operations Representative
Chicago, IL · On-site
$22.60 - $24.04/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Chicago, IL · On-site
$22.60 - $24.04/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As a Customer Operations Representative at RXO, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day ...
As a Customer Operations Representative at RXO, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day ...
The Customer Operations Representative is responsible for providing internal and external support for all customer operations requirements. This may include order processing, material procurement ...
The Customer Operations Representative is responsible for providing internal and external support for all customer operations requirements. This may include order processing, material procurement ...
Customer Operations Representative information
See salary details
$10.10 - $12.87
5% of jobs
$12.87 - $15.65
13% of jobs
$16.54 is the 25th percentile. Wages below this are outliers.
$15.65 - $18.42
22% of jobs
The median wage is $19.13 / hr.
$18.42 - $21.20
39% of jobs
$21.20 - $23.97
7% of jobs
$23.97 - $26.75
5% of jobs
$26.75 - $29.52
6% of jobs
$29.52 - $32.30
1% of jobs
$32.30 - $35.07
0% of jobs
$35.07 - $37.85
0% of jobs
$37.85 - $40.63
1% of jobs
$10
$20
$40
How much do customer operations representative jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for customer operations representative in the United States is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
What is the difference between Customer Operations Representative vs Customer Service Associate?
| Aspect | Customer Operations Representative | Customer Service Associate |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer post-secondary education | High school diploma or equivalent |
| Work Environment | Office setting, often with cross-department collaboration | Retail, call centers, or retail environments |
| Employer & Industry Usage | Financial services, telecom, e-commerce | Retail, hospitality, customer support centers |
| Common Search & Comparison | Focuses on operational support and process management | Focuses on direct customer interaction and issue resolution |
The main difference is that Customer Operations Representatives handle operational tasks, process improvements, and support internal teams, while Customer Service Associates primarily focus on direct customer interactions and resolving customer issues. Both roles require strong communication skills but differ in their scope and responsibilities within the customer support ecosystem.
What does a customer operations representative do?
A Customer Operations Representative is responsible for assisting customers with inquiries, resolving issues, and ensuring a smooth experience with a company's products or services. They handle customer communications via phone, email, or chat and may process orders, returns, and account updates. Their goal is to provide accurate information, address customer concerns efficiently, and contribute to customer satisfaction and retention. Additionally, they may collaborate with other departments to resolve complex issues and improve processes.
What are the key skills and qualifications needed to thrive as a customer operations representative?
To thrive as a Customer Operations Representative, you need strong problem-solving abilities, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication tools like email and chat platforms is typically required. Excellent communication, patience, and a customer-focused mindset are crucial soft skills for building rapport and resolving issues efficiently. These competencies ensure customer satisfaction, efficient issue resolution, and contribute to the overall success and reputation of the company.
What are some typical challenges faced by customer operations representatives, and how can they be managed effectively?
Customer Operations Representatives often encounter high volumes of inquiries and must balance efficiency with delivering excellent service. Navigating complex customer issues or unclear processes can be challenging, but strong communication skills and familiarity with company resources help in resolving problems efficiently. Building rapport with both customers and internal teams is essential for collaboration and smooth information flow. Regular training and proactive feedback can also help representatives stay updated and improve their problem-solving abilities.
More about Customer Operations Representative jobs
What cities are hiring for Customer Operations Representative jobs? Cities with the most Customer Operations Representative job openings:
Who are the top companies hiring for Customer Operations Representative jobs? The top employers for Customer Operations Representative jobs are:
What states have the most Customer Operations Representative jobs? States with the most job openings for Customer Operations Representative jobs include:
What job categories do people searching Customer Operations Representative jobs look for? The top searched job categories for Customer Operations Representative jobs are:
- Evening Kaiser Permanente Customer Service Representative
- Full Time Ebay
- Medicaid Customer Service Representative
- Customer Service Representative Manufacturing Industry
- Remote Cryptocurrency Customer Service
- No Experience High School Diploma
- Associate Kaiser Permanente Customer Service Representative
- Afternoon Customer Service Phone
- Family Dollar Online
- Senior Remote Customer Service Rep
What are popular job titles related to Customer Operations Representative jobs? For Customer Operations Representative jobs, the most frequently searched job titles are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 13 days ago
RXO rating
6.6
Based on 75 frontline employees who took The Breakroom Quiz
269th of 359 rated logistics
Job description
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As the Customer Operations Representative you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.
What your day-to-day will look like:
At a minimum, you'll need:
It'd be great if you also have:
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As the Customer Operations Representative you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.
What your day-to-day will look like:
- Support Sales with managing the branch's key accounts
- Enter loads and confirm notes about the status of shipments
- Schedule pickup and delivery appointments with warehouses and customers
- Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
- Handle any issues that arise on shipments and share information and updates with the customer
- Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
- Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
- Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
- Monitor report cards
At a minimum, you'll need:
- Excellent verbal and written communication skills
- Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
- The ability to work in a fast-paced environment
It'd be great if you also have:
- 1 year of sales or customer service experience
- 1 year of related experience and/or training, and a general understanding of the transportation industry
- Solid attention to detail and follow-up skills with experience identifying and resolving problems
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
- Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
About RXO
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
5,001 - 10,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
2022