Job Summary:** The Customer Operations Representative at RXO CORPORATE SOLUTIONS, LLC is ... responsible for providing exceptional support to our customers, ensuring a smooth and positive ...
62 Rxo Customer Operations Representative Jobs Hiring Near You
Job Summary:** The Customer Operations Representative at RXO CORPORATE SOLUTIONS, LLC is ... responsible for providing exceptional support to our customers, ensuring a smooth and positive ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Customer Operations Representative, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Customer Operations Representative, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Customer Operations Representative, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Customer Operations Representative, you will maintain reports, track shipments, and solve ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Customer Operations Representative
Chicago, IL · On-site
$45K - $50K/yr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Customer Operations Representative
Chicago, IL · On-site
$45K - $50K/yr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Customer Operations Representative
Chicago, IL · On-site
$22.60 - $24.04/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Customer Operations Representative
Chicago, IL · On-site
$22.60 - $24.04/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Customer Operations Representative
$22.60 - $24.04/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Customer Operations Representative
$22.60 - $24.04/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Representative, Customer Operations
Minneapolis, MN · On-site
$19.23 - $21.64/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As a Representative, Customer Operations you are responsible for executing daily operational ...
Representative, Customer Operations
Minneapolis, MN · On-site
$19.23 - $21.64/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As a Representative, Customer Operations you are responsible for executing daily operational ...
Representative, Customer Operations
Minneapolis, MN · On-site
$19.23 - $21.64/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As a Representative, Customer Operations you are responsible for executing daily operational ...
Representative, Customer Operations
Minneapolis, MN · On-site
$19.23 - $21.64/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As a Representative, Customer Operations you are responsible for executing daily operational ...
Representative, Customer Operations
$19.23 - $21.64/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As a Representative, Customer Operations you are responsible for executing daily operational ...
Representative, Customer Operations
$19.23 - $21.64/hr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As a Representative, Customer Operations you are responsible for executing daily operational ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Rep, Customer Operations
Kansas City, MO · On-site
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Rep, Customer Operations
Kansas City, MO · On-site
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Overview As a Representative, Customer Operations you are responsible for executing daily ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Overview As a Representative, Customer Operations you are responsible for executing daily ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Overview As a Representative, Customer Operations you are responsible for executing daily ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... Overview As a Representative, Customer Operations you are responsible for executing daily ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting ... As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ...
RXO Jobs Information
Do workers at RXO get paid breaks?
Sometimes. Only some people get paid breaks.
53% of people say they don’t get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and May 2026.
53% of people say they don’t get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and May 2026.
Does RXO pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.
At RXO, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from RXO affordable enough for their workers?
Most people say the health insurance costs are okay.
76% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between March 2025 and May 2026.
76% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at RXO?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
92% of people say they get paid time off.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers at RXO worry about hours?
Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.
88% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.
Do RXO workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.
54% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it for RXO workers to change shifts?
Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to get time off at RXO?
Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
75% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
Do RXO managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.
Do jobs at RXO spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it to take sick days at RXO?
Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
Is working at RXO good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and May 2026.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people at RXO feel treated with respect by their managers?
Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
88% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at RXO get to take their breaks without interruption?
Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.
68% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.
Is it stressful to work at RXO?
Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
69% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at RXO enjoy their jobs?
Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.
37% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at RXO recommend working with their team?
Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at RXO?
Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and May 2026.
39% of people report they didn’t get enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and May 2026.
Do people get support to advance at RXO?
Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people think RXO’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how RXO is doing?
Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.
What other companies are hiring for Customer Operations Representative jobs?
What are the most popular jobs at Rxo?
What are the most popular categories at Rxo?
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
RXO rating
6.7
Based on 70 frontline employees who took The Breakroom Quiz
237th of 338 rated logistics
Job description
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Job Summary:**
The Customer Operations Representative at RXO CORPORATE SOLUTIONS, LLC is responsible for providing exceptional support to our customers, ensuring a smooth and positive experience with our services. This role involves managing customer inquiries, resolving issues, and maintaining accurate customer records.
Job Responsibilities:**
* Respond promptly and professionally to customer inquiries via phone, email, and chat, providing accurate information and solutions.
* Process customer orders, update account information, and handle service requests efficiently.
* Investigate and resolve customer complaints and issues, escalating complex problems to appropriate internal teams when necessary.
* Maintain detailed and accurate records of all customer interactions in the CRM system.
* Collaborate with sales, logistics, and other internal departments to ensure seamless customer service delivery.
* Identify opportunities to improve customer satisfaction and contribute to process enhancements.
* Educate customers on RXO's products, services, and policies.
* Adhere to company policies, procedures, and service level agreements.
Job Qualifications:**
* High school diploma or equivalent; associate's or bachelor's degree preferred.
* 1-3 years of experience in a customer service or operations role, preferably within the logistics or transportation industry.
* Excellent verbal and written communication skills with a professional and empathetic demeanor.
* Strong problem-solving abilities and a keen attention to detail.
* Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, Outlook).
* Ability to multitask, prioritize effectively, and work in a fast-paced environment.
* Proven ability to work independently and as part of a team.
* Flexibility to work varying shifts, including evenings and weekends, as needed.
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Comprehensive medical, dental, and vision plans
-
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
About RXO
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
5,001 - 10,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
2022